National Express Coach - Reviews, Revenue and Downloads - Apple App Store

Description

The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
- Search and book coach travel to 100's of UK towns, cities and airports on the go
- Use our Coach Tracker to view timetables and track your journey progress as you travel
- Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Apple wallet
- Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email
- Quickly search your recent journeys and re-book tickets

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Screenshots

User Rating

4.27 out of 5

5,651 ratings in United Kingdom

5 star

3,692

4 star

1,002

3 star

282

2 star

148

1 star

527

Ratings History

Reviews

Coachcard number

One should not have to enter a coachcard number BEFORE the fares being viewable, i.e. every time you do a search - what a complete faff. Much better to use the website, where you only have to enter your coachcard number WHEN PAYING.

Abysmal Zero Stars

Finding coaches by stop doesn’t work Bus Tracker doesn’t work Stopped using National Express and switched to trains. If you can’t deliver real time bus info I can’t ever use National Express to get to airports. How can you call you call yourself a transport company with such abysmal times and locations info.

APP and travel

The APP is straightforward although I am not generally familiar with technology. Reminders of travel times is excellent. Delay with coach arrival was frustrating in case I missed my flight. I felt Golders Green staff could have assisted by updating and reassuring us as they were present on the platform. Drivers/staff extremely polite and supportive in general and with luggage. I would happily continue to use this service if transport times are accurate. Thank you !!

Fantastic - book book book

National Express bus won’t let you down…I wouldn’t even bother looking or booking with any other transport provider or you’ll end up disappointed and worried sick you won’t make it to your destination. Hopefully for your sake the bus won’t be fully booked for your short notice booking!!! Or you’ll be getting a very expensive taxi!! My experience the bus driver was helpful and cheerful considering it was 4am in the morning so no 1 star for him & he was on time. The app worked fine on my phone, maybe you just have to update your phone!! Who knows on these apps-I’m no expert either!!

Good service

App very easy to use no problems so far. However I object to NE charging £1.50 booking fee for me to book and or print ticket why do they charge this? RIP off

Coach

10/10

Useless

Impossible to track coaches and always comes up as “unauthorised”

Crashes

Crashes on opening, hasn’t been updated in a year. Useless.

Crashes

Downloaded the app on both my iPhone 13 and iPad Pro and on both it starts to open then crashes. Running iOS 16.5.1 on both. So website it is.

Service

Excellent outstanding rewarding highly recommended

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
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