---
title: "National Pharmacies - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Get easy access to your National Pharmacies membership card and manage your prescriptions and medications all in one app!    With the National Pharmacies app you can:   Link your membership   Link you"
---

# National Pharmacies — Australia

![National Pharmacies App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d7/00/c5/d700c555-6d2f-05a6-7a55-375bed9edc4f/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [FRIENDLY SOCIETY MEDICAL ASSOCIATION](https://apptail.io/developer/friendly-society-medical-association-lfFb) (Australia)
**Category:** Medical
**Rating:** 4.2/5 (251 ratings)
**Price:** Free
**Bundle ID:** au.com.nationalpharmacies
**Store:** Apple App Store
**Country:** Australia
**Version:** 7.2.0 (released 2026-04-09)
**Original Release:** 2023-08-30

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id6455837658)
**AppTail Page:** [https://apptail.io/app/national-pharmacies-hDEn/australia](https://apptail.io/app/national-pharmacies-hDEn/australia)

## National Pharmacies Description
Get easy access to your National Pharmacies membership card and manage your prescriptions and medications all in one app!



With the National Pharmacies app you can:


Link your membership


Link you National Pharmacies membership to the app to access your digital card.


Order medications 


Order your repeat medications ahead of time and pick them up in your chosen National Pharmacies store.


Track your scripts 


See all your scripts automatically in one place, including repeats remaining, personalised dose instructions and complete medication information. Snap and send feature allows you to take a photo of your scripts and upload via the app to send to your Pharmacists.


Receive medication reminders


Be reminded about when to take your medications, when to fill a script at the pharmacy or when to see your doctor. We help you to remember so you don’t need to. 


Care for others 


Add children, spouse or elderly parents medications to your account so you can easily track, manage and order their medications too. 


***NOTE: Setting up an account is FREE but must be approved by your pharmacist to connect your medications to your profile and be able to place orders. 


Your personal prescription data will always be kept private, with advanced encryption and security features***

## National Pharmacies Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ab/50/62/ab5062a1-98ac-6e62-3eb5-6925fcb7ab0f/IOS_01_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e6/84/b8/e684b870-c87b-0a71-c7f8-fedd004f6744/IOS_02_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/94/98/d5/9498d502-fa3e-3e13-3169-1f70172fc661/IOS_03_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d9/58/be/d958be83-1206-2dbe-21d0-33a9f93c895b/IOS_04_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e2/09/48/e20948e2-e1ba-cd9e-9341-c3d974b539e0/IOS_05_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a2/1b/9e/a21b9ece-06fb-89dc-7861-7fcdc844cc56/IOS_06_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8e/a0/d4/8ea0d4e9-6582-5afb-86af-7ac32ecb1ade/IOS_07_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/32/d0/50/32d05044-c6cd-3109-90d9-0f376098d99f/IOS_08_1242_x_2689.jpg/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2d/df/a4/2ddfa4fd-9706-ba75-62a9-a984c49fbf2c/IOS_09_1242_x_2689.jpg/1242x2688.png)

## National Pharmacies Rating Breakdown in Australia
- 5 stars: 182 (73%)
- 4 stars: 19 (8%)
- 3 stars: 5 (2%)
- 2 stars: 6 (2%)
- 1 stars: 39 (16%)

## National Pharmacies Reviews in Australia

### *---- "Absolutely hopeless"
Can’t even get into the thing even with help from the staff. It would be zero stars if that was possible. I was able to use the app previously
-- tidiculous 154, 2026-06-10

### ****- "Thanks Alvin"
Terrific service because my pharmacist is very much on the ball.
-- martha and me, 2026-04-02

### ***** "Super Chemist"
Fabulous. Great staff, extremely helpful &amp; wouldn’t go anywhere else.
-- no1pinklady, 2026-02-17

### **--- "New Member Experience"
Poor first impressions since becoming a member in store, presumably the app and profile linking should be smooth. The App needs a lot of work from a UI perspective and functionality across your systems, I&#039;m not recognised as a member and it wants me to sign up again? It doesn&#039;t reassure me that anything is syncing or my scripts are being received or my membership discount is going to apply? The in store experience is amazing and great staff, but your tech and digital needs to catch up to match and bind trust overall.
-- Rare_EM, 2026-01-18

### *---- "Needs a lot of work"
Have been using this app for 3-4 months now. If I was to sum up my experience in one word it would be frustrating. There’s nothing intuitive about it. Every order placed through it results in downstream issues upon collection of prescriptions. Simple things like clicking to ‘call’ the pharmacy is not even active, rather the button is static text (ie: you need to copy the number and go paste it in your phone app to make the call - seriously how simple a feature is this to implement). Try find an order after you’ve placed it. All the best with that. Mine disappear. The app says I have 1 repeat left for a prescription, the pharmacy disputes this and says I have none. All in all this app looks like it’s 10 years old and delivers little if any value.
-- 4810m, 2026-01-14

### ****- "Worked for me"
Created account easily using Apple option. Received a code via sms. Had no issues selecting pharmacy and adding membership number. The membership card button on top right of home page is very small but works to bring up card and barcode. Settings/security/biometric unlock is a problem. The button works but it says remember me must be switched on however there is no such option that I can see. Perhaps I’m missing something
-- Sphygmomanometer, 2025-11-28

### *---- "Worst app"
Doesnt work across multiple pharmacies. Lost my repeat scripts, so i cant add them back, losing all the benefit of pre ordering.

Support and help links dont work.

Disgraceful
-- Stash.66, 2025-10-15

### *---- "Extremely poor user experience"
It’s a terrible shame when a good company such as national pharmacies has engaged an app developer that is so clearly lacking in UX design expertise. This app is confusing, frustrating, and difficult to use overall. When it comes to health related products, it is even more important that proper user experience design is invested in. I fear that many national pharmacies customers will miss out on this additional benefit of online ordering because the app is so so poor.
-- Aussie111333, 2025-10-11

### *---- "Absolutely hopeless"
After not being able to access the app when my phone lost its facial recognition I was happy when it was updated so I was able to use a passcode. That hasn’t lasted very long however, I now can’t access the app at all apart from the front page with National Pharmacies on it. I have tried deleting the app and reinstalling, turning phone on and off, all to no avail.  I was still able to access it on my iPad until today when a note came on the screen that I was not connected to the internet (I was) and when I tapped to clear the notice the home page disappeared and was left with National Pharmacies front page which eventually went blank!!  No luck with deleting app etc.. This is very frustrating as I am now unable to order my medications online. Come on National Pharmacies get your act together.
-- Pawesty, 2025-09-14

### **--- "Constant freezing issues"
Since you introduced the need for a pin have constant issues with the app loading - it freezes before even asking for pin! Takes multiple attempts to even get app to load- doesn’t facilitate quick access to digital card when paying at pharmacy. Bring back version without a pin where had no issues!
-- PleaseFixGrrrr, 2025-09-13

### *---- "Slow &amp; frustrating"
App is super slow to load, despite ensuring nothing else is open or using connection. Frequently freezes &amp; asks for code or password.
-- Lacamc, 2025-08-26

### *---- "Absolute rubbish"
For those who try to simplify delivery of medicines this app is complete rubbish. I entered 2 prescriptions yesterday which are in the system in the app but it says see your drug label. They haven’t been dispensed and the pharmacy has no record of the prescriptions. You’d think that a company trying to attract customers would get this right. I’m leaving National Pharmacies. I’m sick of this rubbish app making life more difficult. Hello Terry White !
-- Padst6591, 2025-08-19

### **--- "Latest version"
Latest version very slow to load, and frequently freezes before asking for PIN - frustrating user and checkout experience when require membership card barcode to make purchases in store and others waiting
-- bearhunta, 2025-05-08

### *---- "This app is garbage"
How hard does it have to be to add your card digitally to an app. First challenge is trying to log in “no account found for this phone number “ ok set up new account “account already using this phone number already exists “ really……. Finally got logged in and now apparently there is supposed to be a my membership button on the top right hand side of the app……not on mine. All too hard and frustrating.
-- Hooky Senior, 2025-03-17

### *---- "Disappointing"
The old app did what I needed it to do without any issues, but sadly no longer works.  The new app is very time consuming &amp; frustrating- still haven’t managed to link a membership.  The old app contained your purchase receipts &amp; was very useful, unfortunately this one isn’t useful.
-- Rachel5152, 2025-02-24

### *---- "Useless"
Wasted an hour or more trying to get this working. Kept taking me around in circles and each time it instructed me to select a button that didn’t exist. Gave up in the end
-- DChoi vs fo, 2025-01-24

### *---- "Absolutely Rubbish"
Will not let me delete finished scripts
Has conflicts if you have 2 medications the same but different strengths. 
Have rung the help line to no avail same as the old MedAdvisor ABSOLUTELY USELESS for something that manages people’s medications.
-- Baxr6, 2024-12-08

### *---- "Waste of time"
Don’t bother with this rubbish. I only want a digital card as that’s what I was asked to use rather than my details off my phone. SO WHERE IS THE DIGITAL CARD? This app is only for meds. Absolute garbage
-- McCrap for an app, 2024-11-11

### *---- "Bring back old app"
I second the recent review and trouble with the digital card. All I want is to access the digital card so the shop assistant doesn’t have to manually enter it each time. The instruction on the website on how to link the membership are not correct. Instructions say click the My Membership button in the top right corner. However the button doesn’t exist. Please update your instruction on how to link a membership
-- Jo194826, 2024-09-03

### *---- "Pathetic"
Two hours and it doesn’t recognize old data. A waste of time. The creators of this app are incompetent.
-- Andrea Zidane, 2024-08-29

[View all National Pharmacies reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## National Pharmacies Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Medical | #149 |

## National Pharmacies Discovered Keywords
- national pharmacies
- sen app

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