Can’t link my policy
Called and confirmed policy number and rego number. Uninstalled and reinstalled the app. Still can’t link. What’s the point?
Yes, National Roadside Assist 24Hr is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The National Roadside Assist 24Hr app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
National Roadside Assist 24Hr is free.
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2.56 out of 5
36 ratings in Australia
Called and confirmed policy number and rego number. Uninstalled and reinstalled the app. Still can’t link. What’s the point?
Unable to login. Not recognise policy details. Keep coming up with message “…can’t find matching details…”. Even try resetting password and do not receive any link.
If you try to change your address good luck using an Apple mobile. You can alter it but you can’t enter it. This has been so for years now.
Looks like it glitched, now it works. Thanks
I’m unable to add policy using policy contract no and rego. Tried multiple times with and without spaces and won’t work…. Very annoying and totally useless.
App does not allow me to update my address. And I can’t download my policy in the app the as well.
This app seems simple enough but irritatingly signs me out every time I close it so have to be continually looking up my contact number etc to log in which is definitely NOT what you want to be doing if you need their assistance. Why does it not just remember that, or at least use Face ID? Needs fixing
App working as it should now.
UPDATE: the app now accepts my policy details Got this policy by buying a new BYD Atto3 but app doesn’t recognize the info provided by BYD Useless
if it represents the best of this insurance, there's cause for concern ?!??! For 2 years, every 6 months I have to deal with them to get them to acknowledge my 5-year contract. They're really unprofessional and unreliable! Choose another insurance company, especially if you're in Australia!