---
title: "NatWest Tap to Pay - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "NatWest Tap to Pay on iPhone enables Tyl customers to accept all types of contactless card payments directly on their NFC-enabled (Near field communication) iPhones without the need for any additional"
---

# NatWest Tap to Pay — United Kingdom

![NatWest Tap to Pay App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/cf/76/1e/cf761e37-51fd-fb1a-f276-b74640650cfe/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/434x0w.png)

**Developer:** [National Westminster Bank](https://apptail.io/developer/national-westminster-bank-QeQ) (United Kingdom)
**Category:** Finance
**Rating:** 2.9/5 (49 ratings)
**Price:** Free
**Bundle ID:** com.natwest.taptopay.iphone
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.3.1 (released 2026-04-30)
**Original Release:** 2023-07-12
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6449740656)
**AppTail Page:** [https://apptail.io/app/natwest-tap-to-pay-UaYm/united-kingdom](https://apptail.io/app/natwest-tap-to-pay-UaYm/united-kingdom)

## NatWest Tap to Pay Description
NatWest Tap to Pay on iPhone enables Tyl customers to accept all types of contactless card payments directly on their NFC-enabled (Near field communication) iPhones without the need for any additional physical hardware - no card readers, no dongles or plug-in gizmos. Its easy, secure and private. 

With your iPhone, connected to your Tyl by NatWest account, your business is all set to start taking contactless payments. You can welcome debit and credit cards, Google Pay, Apple Pay and  other digital wallets – just like a regular card machine, but without the expense.

No extra tech to juggle, no card reader hire fees to cough up, just your phone and your customers making happy contactless sales. Chip &amp; PIN sales, too.

You will need a Tyl by NatWest account to use Tap to Pay, but we can get this set up in a few simple steps  after we’ve asked you some eligibility questions about your business. Head to tylbynatwest.com/get-a-quote to join Tyl.

Ready to tap?

Tyl eligibility criteria, terms and conditions and fees apply.

## NatWest Tap to Pay Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/3a/f5/28/3af528ca-9c61-5751-0709-fddc4b8c3543/42610a72-e20d-476d-bbf9-281739493024_TBNW_TTPoi_6.5_inch_portrait_1284_x_2778_1.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/92/ba/82/92ba8233-f69f-462a-3274-9dc235c8536c/7db97f33-736f-41df-b977-1c51423c7043_TBNW_TTPoi_6.5_inch_portrait_1284_x_2778_2.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/57/7f/3e/577f3e20-e4bb-5c3a-8ee7-da9fc26fff6b/5d278ec3-f054-4e7f-92a1-14e3243f7583_TBNW_TTPoi_6.5_inch_portrait_1284_x_2778_3.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/c9/c7/dd/c9c7dd6e-7e3d-8988-dd26-6002d57fef1c/7f307380-6678-4254-8541-d6c738003fd2_TBNW_TTPoi_6.5_inch_portrait_1284_x_2778_4.jpg/1284x2778.png)

## NatWest Tap to Pay Rating Breakdown in United Kingdom
- 5 stars: 16 (33%)
- 4 stars: 5 (10%)
- 3 stars: 2 (4%)
- 2 stars: 8 (16%)
- 1 stars: 18 (37%)

## NatWest Tap to Pay Reviews in United Kingdom

### **--- "Upgrades needed."
Things need to be updated the app is very laggy always logging staff members out of the tap to pay. There needs to be an option to see payments taken from terminal and tap to pay on the one app. Also payment link option.
-- Fumingkid, 2024-12-14

### *---- "SO BAD DO NOT RECOMMEND"
NatWest&#039;s tap to pay feature has garnered a mix of opinions since its introduction. While many users appreciate the convenience of contactless payments, there are several criticisms and concerns regarding its functionality and security. This essay will explore various aspects of the NatWest tap to pay system, including its usability, security issues, customer service experiences, and the overall impact on consumer behavior.

Firstly, one of the primary criticisms of NatWest&#039;s tap to pay feature is its usability. While contactless payments are designed to streamline transactions, many users have reported issues with the system not functioning properly. This can be particularly frustrating in busy retail settings where speed is essential. Customers have experienced situations where their cards fail to register, requiring multiple attempts to complete a transaction. Such delays can lead to dissatisfaction and a negative perception of the service. Moreover, the reliance on technology means that any technical glitches can disrupt the payment process entirely, leaving consumers feeling vulnerable and annoyed.

Security is another significant concern surrounding the NatWest tap to pay feature. Although contactless payments are marketed as secure, there are still potential risks involved. Critics argue that the ease of tap to pay can lead to unauthorized transactions, especially if a card is lost or stolen. Unlike traditional chip and PIN transactions, which require user authentication, contactless payments can be made without any verification up to a certain limit. This opens the door for fraudulent activities, as someone could easily use a lost card to make purchases without the owner’s knowledge. Additionally, there is growing anxiety about the potential for data breaches and hacking, which could compromise sensitive financial information. 

Customer service experiences also play a crucial role in shaping public perception of the NatWest tap to pay feature. Many users have reported difficulties in resolving issues related to their contactless payments. When problems arise, customers often find themselves navigating through lengthy automated phone systems or waiting for extended periods to reach a representative. This lack of efficient support can exacerbate frustrations, leading to a sense of helplessness among consumers. Furthermore, if customers feel that their concerns are not being adequately addressed, they may lose trust in the entire banking system, incl
-- Jake_12038, 2024-10-02

### *---- "Full signal won’t work"
Rarely works simply jams can’t clear it very annoying
-- Annoyed again 1, 2024-04-30

### ****- "Could be fantastic"
The process and setup is very easy. Also not many things in the app to be confused, so it’s good in the beginning. Appreciate that getting all the payments in the next working day by the 6am unlike other competitors at the eod. 
When it comes to taking the payments, it frustrates a lot. I am using it to take payments for my taxi. When initiating the payment it taking lot of time which frustrates both passenger and me. After taking the payment also, it’s taking lot longer to check whether it succeeded or not. It is really handy to take payments in the mobile only but things like this can easily be fixed by the team. 
Been using this since last 6 months, it’s hard to choose other provider. 
Please fix. 
Thanks.
-- devrajreddy, 2024-04-18

### *---- "usually not working"
after skip tips, usually can’t load the tap and pay page, will have different results.
1. keep loading
2. screen flashing and return to set amount page
3. force close

Luckily I have revolut pro to collect card payments, same transaction fee if using card reader.
-- Louis Shing, 2024-04-12

### **--- "Disappointed"
Used the app since the beginning of August last year but for some reason this year it just seems to be getting slower and slower to the point it just freezes.  I’ve now gone back to sum up .
-- SHPS20, 2024-03-23

### *---- "Most often doesn’t work"
So we have to switch back to SumUp machine which is more percentage but never  an issue and worth the extra considering aswell the loading times sometimes with the awkward wait with customers to find out card declined but works on SumUp fine
-- Jamesjejdjdisndn, 2024-02-05

### *---- "Did not work for me"
The app failed to initialise the card reading session when I wanted to take payment from a client. Very disappointed. Lucky I had a back up ‘square’ which came to my rescue.

Not sure whether I want to trying this app for receiving payments.
-- Som_2001, 2024-01-18

### *---- "Not iPhone 8 Plus compatible"
Was looking forward to using tap to pay but on loading the app it would instantly crash after clicking confirm on the payment screen.
This was confirmed by support that it isn’t compatible with iPhone 8 Plus despite saying compatible.
-- MrVictus, 2024-01-10

### ***** "Spinning wheel"
Past few days just spinning wheel. Rebooted and tried different location and internet. Gave up and used another card payment provider.

(Edit)
Changed to five stars, sought help via support, ended up deleting the app and reinstalling, all working again.

It’s great that you can take card payments direct on the iPhone and not need a separate machine.
-- Gamesteryourmom, 2023-12-11

[View all NatWest Tap to Pay reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## NatWest Tap to Pay Discovered Keywords
- natwest credit card
- natwest business
- natwest app
- natwest mobile banking
- pos
- natwest tap to pay

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---

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