---
title: "Navien - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units"
---

# Navien — United States
> Products & Service

![Navien App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8d/1d/2c/8d1d2c9b-f5d2-8ede-fe10-e07a6a7b7636/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [Navien](https://apptail.io/developer/navien-Mglb)
**Category:** Shopping
**Rating:** 2.5/5 (32 ratings)
**Price:** Free
**Bundle ID:** com.navien.app
**Store:** Apple App Store
**Country:** United States
**Version:** 1.6.6 (released 2026-06-01)
**Original Release:** 2021-12-30
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1589126852)
**AppTail Page:** [https://apptail.io/app/navien-ruke/united-states](https://apptail.io/app/navien-ruke/united-states)

## Navien Description
Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units.

Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the latest Navien training classes.

Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more.

## Navien Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/19/9b/64/199b6452-beac-1e21-fcbc-47a0beb81e3a/599b1dc4-f657-4842-8e1a-49202fb1ba52_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.25.32.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/89/5a/9c/895a9c66-cba3-c9e2-9cf8-23973c49df39/1884d7b6-d44a-4416-b0f5-0f1dafe68358_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.27.07.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/53/53/39/535339f4-8789-fba9-c693-2e70b8667e67/dec8a4f3-b442-41c8-8f76-4f003bb0745b_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.27.35.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/3a/15/49/3a154933-af41-b4fc-e7b6-32353b4358e9/9b90ac68-2e01-42ef-8f39-3c290b73cff9_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.27.41.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/5c/c9/00/5cc900c5-5158-98cd-3992-74805b413daf/c39ac52a-dd75-4032-b87f-34cacc1f9105_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.27.46.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/ed/ec/6f/edec6f11-db18-1de3-e900-73eab9ac4587/972f1edf-bd18-45f9-9e8e-ed03be02cbe7_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.31.29.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/c3/b8/37/c3b8371a-6d98-b07e-5629-0c13bca69b1b/6384d667-2fa6-4ea4-ab27-0bd2b053d38a_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.30.24.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a2/3a/9a/a23a9aea-40f8-bebd-98d0-11e792e48249/b6d27a40-eb6d-4f09-a6a7-e8f44c930299_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.30.18.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/93/4e/47/934e4741-62c4-8e9b-472a-9fd545cbb075/d63e1243-4658-4be4-9447-979c8a9f4779_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2021-11-10_at_14.31.39.png/1242x2688.png)

## Navien Rating Breakdown in United States
- 5 stars: 11 (34%)
- 4 stars: 1 (3%)
- 3 stars: 0 (0%)
- 2 stars: 1 (3%)
- 1 stars: 19 (59%)

## Navien Reviews in United States

### *---- "What is the app for"
Mine didn’t even come with a remote . So frustrating.
-- nanc13*, 2025-06-21

### *---- "Totally useless"
Does not seem to register my product. Not sure what this app is supposed to do but it is useless.
-- scott.mac, 2024-11-05

### *---- "Pointless"
I was planning to use the app to track the maintenance for my new water heater, but the app can’t find my water heater’s serial number which is required for that.
-- Skrdownhill, 2024-03-29

### *---- "Trick app"
So you probably want this app just when your unit needs fixing.  But the app does not let you create an account.  It fails on the Country table.  Seems they did not do basic QC.  Does that indicate how my new heater will perform?
-- BARoberts, 2023-08-07

### *---- "Garbage"
Bought a home with a Niven TWH. I thought the app would be a helpful resource. It’s a waste of time.
-- Mobidude11, 2023-06-26

### *---- "Horrible!"
You cannot create an account. The support tab then sends you to a text number that doesn’t work.
-- Divinemisst, 2022-08-16

[View all Navien reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Navien Discovered Keywords
- navien
- navisizer
- navilink
- visual support remote call
- visual support
- visual support app
- navien mate

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## Navien Available In
- [United States](https://apptail.io/app/navien-ruke/united-states)
- [Canada](https://apptail.io/app/navien-ruke/canada)

---

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