This app is incredibly difficult to navigate in figuring out when the shuttle picks up. Really difficult.

This app is complete garbage, real time is non-existent. Not only the app, but the shuttles don't always show up on time. I'm talking about the very first shuttle in the afternoon.

App is inaccurate and the navy transit is unreliable. Always late or early, never on time. Over crowed , aggressive drivers who often put the safety of the passengers at risk.

This app DOES NOT inform of delays or give any warning of missed routes. I am so tired of waiting for shuttles that never show up! I have missed countless trains due to NY transit. It’s awful.

Bus cam early. She Saw us running up Kitty Hawk. Did not wait. So now I will have to wait over 20 mins & miss my connection home. Shame on her. 4.25pm

It could say the bus is arriving in 2 minutes and then, when it doesn’t, you go back in the app and it says 15. And even that is not accurate because once you start walking over (who’s is faster!!) you see it coming down the road 10 minutes later. When it is close in time (when the number turns green), it STILL doesn’t arrive on time. Part of this app’s issue is their actual drivers and the navy yard itself. Their drivers are ridiculously slow because some are busy texting and then the navy yard entrance has been under construction for 2 years so they have to around the entire place to get to you. The app hasn’t accommodated for that. In addition they only have ONE BUS going around and around instead of several to be able to pick up everyone. They should consider putting GPS on their buses and connecting it to the app so you can get more accuracy. Or save yourself trouble and don’t ever accept a job in the navy yard in Filthadelphia.

It is almost never accurate and has made me late to work dozens of times. Do not rely on the schedule. None of the drivers follow it.

Real time tracker has only ever worked once in 1.5 years. Drivers arrive and depart whenever they want. If they know how long it takes to run a route, why not make the bus on a legit schedule so people can actually plan when to be at the station to get picked up instead of “approx. every 15 minutes.” You know how long the route is just make the schedule set times. Also, since the buses arrivals/departures aren’t reliable, good luck planning your SEPTA trip to the bus stop. The shuttle doesn’t not take into consideration SEPTA’s bus and train arrivals so a lot of busses and trains get there a minute or two after the bus leaves, especially the early bird shuttle then you’re left waiting 25 minutes. The only thing I can thing of other than poor management by Kraff is that they are short on drivers which is why they won’t make a set schedule but for anyone considering a job in the Navy Yard and is going to use the shuttle, sadly think twice. It gets old real fast, if you are lucky to work near a bike corral, rent a city bike to bike from NRG to downtown Navy Yard. Also, the routes need to be re thought. The bus should start by going down Pattinson to 26th, stop at TK, and then proceeded to the ship yard, Urban, the offices and then back up to NRG. That way people don’t have to ride the whole line just to get from Urban to NRG. This shuttle needs rethought. Final point, they either do or do not check fares. They check work IDs because people with a Navy ID need to pay. What about non employees? Isn’t this a free shuttle for the public too. Just doesn’t see useful to make some pay I know it has to do with dues paid for the overall funding. The whole shuttle system needs rethought and it is not a legitimate form of transit.

We can’t get anywhere in time because your drivers don’t care to keep to the schedule. They take breaks way longer than advertised in the app. 30min between buses that loop around 2.5 mile route is unacceptable

Very difficult to use and navigate. Cannot find schedules. Timings are different and do not accurately advise on bus arrival.