---
title: "NBT Bank - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "NBT Bank  Focused on What Matters. Our Mobile Banking app provides you with the convenience of managing your personal or business finances anytime, anywhere from your iOS device.   GETTING STARTED  En"
---

# NBT Bank — United States

![NBT Bank App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/52/95/66/52956634-0a49-e4c1-3a74-f03e09fa001d/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/400x400bb.png)

**Developer:** [NBT Bancorp](https://apptail.io/developer/nbt-bancorp-ecAb)
**Category:** Finance
**Rating:** 4.7/5 (38,957 ratings)
**Price:** Free
**Bundle ID:** com.nbtbank.ACIMobile
**Store:** Apple App Store
**Country:** United States
**Version:** 26.1 (released 2026-07-16)
**Original Release:** 2013-09-26

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id711575888)
**AppTail Page:** [https://apptail.io/app/nbt-bank-lMFb/united-states](https://apptail.io/app/nbt-bank-lMFb/united-states)

## NBT Bank Description
NBT Bank

Focused on What Matters. Our Mobile Banking app provides you with the convenience of managing your personal or business finances anytime, anywhere from your iOS device. 

GETTING STARTED

Enrolling in Mobile Banking is easy! Simply download the app and click the “Register” icon on the main screen. If you are a business customer, please visit your local branch for more information or to enroll.  

FEATURES
• View account balances
• View recent transactions
• Transfer funds between your NBT accounts and accounts held at other financial institutions• Pay bills
• Add, Edit, Delete Bill Pay Payees
• View and modify future scheduled Bill Payments
• View recently processed Bill Payments
• Send and receive money to friends, family, and others with just their email address or phone number
• Deposit a check with Mobile Deposit
• Locate ATMs or Bank Offices by city, state, zip code or use of your device’s Geo-Locator
• Open an account
• Make a loan payment
• Setup more than 20 real-time account alerts
• View up to 7 years’ worth of check and deposit images
• Enroll in biometric authentication to sign in quickly and easily. 
• Enroll in Fast Balances to see current balances without logging in.
• Contact our Call Center for Customer Service assistance by phone or e-mail Business Only Features

Business Only Features
• Initiate and approve ACH &amp; Wire transactions 
• Access Positive Pay / ACH Reporting 

ABOUT 

NBT Bank is an independent community bank based in Norwich, N.Y. We offer personal banking, business banking and wealth management services across locations in seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. More information about NBT is available online at www.nbtbank.com. Member FDIC.  

CONTACT

For assistance, please contact 1.800.NBT.BANK (1.800.628.2265) or customerservice@nbtbank.com.  

SECURITY

When it comes to protecting your personal or business finances you can never be too careful. For tips and additional information on how to use Mobile Banking safely and securely, visit: 

Access to your personal or business accounts is available through use of this single Mobile Banking. NBT Bank Mobile Banking is FREE to all NBT customers. Mobile Carrier standard data and message fees may apply. 

Use of the Mobile Banking app and any of its features demonstrates understanding and consent of the NBT Online and Mobile Banking Terms and Conditions. Member FDIC

## NBT Bank Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f6/5f/70/f65f70f3-fc49-a016-7676-07214bdbbaa8/iPhone.png/320x480bb.jpg)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/77/8c/49/778c49e4-a5ad-7d13-ff81-806c474a39f8/Accounts.png/320x480bb.jpg)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/93/48/af/9348af88-08ac-a7f3-d97e-abe368383025/Menu.png/320x480bb.jpg)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4d/fb/b2/4dfbb277-689b-d427-353b-17d8a5eb9c7c/Transfers.png/320x480bb.jpg)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f8/0e/71/f80e7153-9b66-2a2c-8eff-78da799c39b4/Deposits.png/320x480bb.jpg)

## NBT Bank Rating Breakdown in United States
- 5 stars: 32,513 (84%)
- 4 stars: 3,204 (8%)
- 3 stars: 1,141 (3%)
- 2 stars: 468 (1%)
- 1 stars: 1,379 (4%)

## NBT Bank Reviews in United States

### ***** "Help with setting up online banking"
The assist provided by your staff was absolutely fantastic and very reassuring that I would not make a mistake making deposits and transfer
-- JRA sca, 2024-12-11

### ***** "Deposit"
Makes life so much simper so I don’t have to leave my home. Have a young son at home I can see how he manging his money
-- DeniseWilson2016, 2024-12-10

### ***** "Helpful help"
My app was not loading well so I could only see balances. I called the NBT hotline and a very pleasant chap was not sure how to help but suggested updating the app ( dah, why didn’t I think of that). It worked brilliantly but my review is aimed at the very pleasant fella I spoke with.
-- Bank some love, 2024-12-07

### *---- "Terrible bank with awful policies. Don’t use if you want your money."
I recently opened an account with this bank. Long story short my account has been open for more than 30 days and they are still holding my money for 9 business days. The deposited check has been cleared as I can’t cancel the check and they said I was unable to close my account.  So they are holding a large amount of my money for a week and a half. They said they might be able to make all if it or some of it available at the branch and someone denied it. I understand policy but being it’s over 30 days now and not a new account, the check is already cleared, so it’s not a question of is the check real or not. 

The fact I was left with no money over the holidays and the first of the months has cost me hundreds of dollars and marked up my credit with late payments. I’ll be taking every penny out of this bank as soon a possible.
-- BK777, 2024-12-03

### *---- "Inconvenient compared to other banks"
Decided to pay off my solar loan early because nbt has been apply 100% of my payment to interest.

Nbt will only let me transfer a max of 2000 a day and 5000 a month from an outside bank.  

This kind of poor customer service is why I will no longer be banking with nbt
-- Gavin in Buffalo, 2024-12-02

### *---- "Update"
The latest update is junk. Takes forever for items to post unless it’s at an ATM. Bring back the old version.
-- jimmy 274, 2024-11-04

### *---- "Frustrating and useless"
If you are looking for an application that does absolutely nothing, look no further.  

Bonus if you want an application that has you consistently check agreements with NO WAY TO SUBMIT said agreements.  

Its easier for me to drive 30 minutes up the road to my local branch to check my account balance.  

Garbage.
-- tomsickler, 2024-10-25

### ***** "Very good"
I’m can do very easily with this
-- Pho Khwar Gyi, 2024-10-25

### ***** "NBT BANK"
Been with NBT Bank for almost 30 years and it’s been the best bank I’ve ever dealt with and continues to be thank you NBT Bank and your wonderful employees
-- Don Paco 2, 2024-10-24

### ***** "Great bank"
Serves all my financial needs. Online banking works flawlessly. Very satisfied
-- Sirarmand , 2024-10-23

[View all NBT Bank reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## NBT Bank Discovered Keywords
- city bank
- nbt
- nbt bank

## Apps Similar to NBT Bank
- [CBNA Mobile Banking](https://apptail.io/app/cbna-mobile-banking-mpt/united-states)
- [Novo - Small Business Checking](https://apptail.io/app/novo-small-business-checking-eGH/united-states)
- [T-Mobile MONEY: Better Banking](https://apptail.io/app/t-mobile-money-better-banking-nHH/united-states)
- [WaFd Bank](https://apptail.io/app/wafd-bank-ZYtb/united-states)
- [Empower FCU Mobile Banking](https://apptail.io/app/empower-fcu-mobile-banking-zqFb/united-states)
- [AmeriCU Credit Union](https://apptail.io/app/americu-credit-union-jMFb/united-states)
- [Visions FCU Mobile](https://apptail.io/app/visions-fcu-mobile-kMFb/united-states)
- [Broadview FCU Mobile App](https://apptail.io/app/broadview-fcu-mobile-app-mMFb/united-states)
- [Beacon Bank Mobile](https://apptail.io/app/beacon-bank-mobile-OHem/united-states)

## NBT Bank Available In
- [United States](https://apptail.io/app/nbt-bank-lMFb/united-states)
- [Canada](https://apptail.io/app/nbt-bank-lMFb/canada)
- [India](https://apptail.io/app/nbt-bank-lMFb/india)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*
