Site stays down too much
The site stays down too much.
Yes, Neighbors Credit Union is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Neighbors Credit Union app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Neighbors Credit Union is free.
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4.76 out of 5
3,401 ratings in United States
The site stays down too much.
This new version doesn’t work properly at all. I’ve experienced more app errors than I can get into my account. Never had that problem before. I don’t like it at all.
Currently the system is down and I can’t access my check that’s supposed to be deposited into my account. This is VERY frustrating. I still like Neighbors but many people can’t afford to have a banking system be down for a few days. It’s unacceptable.
This bank is the worst bank to bank it because their system is always down or there’s something going wrong every day. The lines are too long in the bank not enough people to work there and then they’re ATM system is trash and the new app they have us using never works properly. It keeps crashing.
This is one of the worst credit unions ever. I went there twice now to pay my car payment. The bank teller gave me the wrong amount. The payment was three dollars short. I received a message that they were going to repo my car for $3. What a horrible institution. This should have been handled a lot better.
STANDING ON BUSINESS 5 STARS YUHHH
Why is there no card controls in this app. Other credit unions provide this.
You can’t lock your card from the app or website. You can’t even order a replacement card online but you can switch the order you see your account. No early direct deposit pending. Notifications comes days late if even at all. App was designed for the computer illiterate type. Needs more options.
I NEVER get to see any of my pending transactions, which is a big deal to me.
I have an iPhone 12 and before I just updated it I could login with Face ID now I can’t and I don’t see no option in settings to change it back so I’m a little furious and confused on that part other than that I like the app