--- title: "Neilson - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Your Ultimate Neilson Active Holidays Companion Make the most of your Neilson Active Holiday with the newly designed Neilson App! Whether you’re cycling scenic roads, playing tennis or setting sail o" --- # Neilson — United Kingdom > Welcome to Good Energy ![Neilson App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/09/f2/6d/09f26d3c-064c-8aca-7a11-9455c73d4cea/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png) **Developer:** [Mobail](https://apptail.io/developer/mobail-xjf) **Category:** Travel **Rating:** 2.9/5 (37 ratings) **Price:** Free **Bundle ID:** com.mobail.neilson **Store:** Apple App Store **Country:** United Kingdom **Version:** 2.1.0 (released 2026-11-03) **Original Release:** 2025-04-30 **Languages:** English, Spanish **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6745094166) **AppTail Page:** [https://apptail.io/app/neilson-musv/united-kingdom](https://apptail.io/app/neilson-musv/united-kingdom) ## Neilson Description Your Ultimate Neilson Active Holidays Companion Make the most of your Neilson Active Holiday with the newly designed Neilson App! Whether you’re cycling scenic roads, playing tennis or setting sail on the water, the app ensures your holiday is full of Good Energy. Plan, Book & Explore with Ease From discovering activities to booking spa treatments, the Neilson App gives you everything you need at your fingertips. Enjoy a stress-free getaway with these exciting features: • Discover & Book Activities – Explore 20+ included activities and secure your spots effortlessly. • Manage Your Schedule – Stay organized with a live activity calendar and real-time updates. • Kids Club Planner – Plan exciting experiences for your little adventurers. • Interactive Resort Map – Easily navigate your resort and find key facilities. • Book Spa Treatments – Unwind and rejuvenate with a simple tap. • Hotel & Facility Info – Get quick access to essential resort details. Wherever your holiday takes you, the Neilson App is your perfect holiday companion. Download now and bring the Good Energy to your next trip! ## Neilson Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/03/d4/18/03d418b6-d288-bd1b-b150-56db075ac9c8/1242x2688_1.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c9/5a/97/c95a97b0-0564-95e7-3ac7-ae772773cbd2/1242x2688_2.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/81/16/64/811664eb-c10b-6e48-12e9-22a8bb95ef5f/1242x2688_3.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/52/d7/99/52d799f3-bb25-5a04-2f3f-3c88ad3ff8d6/1242x2688_4__U00281_U0029.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f9/50/01/f9500109-e8d9-20e5-a57d-8e5ea6b692df/1242x2688_5.jpg/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/77/88/61/7788611e-ac01-ef42-3048-179a7b7069c9/1242x2688_6.jpg/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/28/15/05/2815054c-bfa4-0b83-5174-f2842d614729/1242x2688_7.jpg/1242x2688.png) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/5a/fd/25/5afd25a7-b3e7-a2b9-2efb-c28baa95c0e1/1242x2688_8.jpg/1242x2688.png) ## Neilson Rating Breakdown in United Kingdom - 5 stars: 13 (35%) - 4 stars: 2 (5%) - 3 stars: 3 (8%) - 2 stars: 5 (14%) - 1 stars: 14 (38%) ## Neilson Reviews in United Kingdom ### *---- "Terrible user experience" While it’s handy to have the program online the app is full of problems and needs a full UX team review. - Dates in some places are uk in others US - it would benefit massively from days of the week - if you put a bell/reminder on an activity then book it it appears in your planner twice as the booked and flagged event, even after removing the bell you can’t get rid of it. - There is no way of viewing only the sports of interest in one calendar - the home screen only shows the next activity, seeing the full day woukd be beneficial - the notifications drop down above the banner at the top and are a pest to get rig of which means you can’t access your booked activities till you manage to clear them - a cancellation notification appears every time you open the app even after the class has passed - you are using the app to book sports/sessions but it’s multiple clicks to access, it should be accessible from the home page - it’s glitchy and requires closing regularly including a complete deletion and new download of the app to get rid of an error message stuck at the top of the screen which meant I couldn’t log out and back in to try to resolve -- !Jonesy!, 2026-09-06 ### *---- "Alana Beach Resort" In Rhodes with Neilson, booked an open water swim on the Neilson app at 08:00 on 24th Aug 2026, the swim booking was confirmed, turned up on the day and was told swim was not scheduled. This is the second holiday this has happened. The app clearly has a number of problems as you can see by the reviews and Neilson needs to invest some time and effort to sort it out otherwise it will continue to frustrate and inconvenience its customers and they may chose to book elsewhere. -- Bjw09041970, 2026-08-24 ### *---- "Too many crashes" Great in theory. Way too many crashes. Infuriating. Would be good to be able to see the bookings of other adults in our party as an option. -- LH19, 2026-08-01 ### ***-- "Basic info, poor ux" Gives you the info, but doesn’t make it clear in the schedule which sessions you’ve already booked and where there is a clash. -- Fizzabel79, 2026-07-19 ### *---- "Go back to the timetable printout" Please! -- stalely, 2026-05-03 ### *---- "Unreliable and urgently needs improving" A poor app. Worst aspect is it lists activities that aren’t taking place. So annoying that you turn up for an activity scheduled in the app and then it doesn’t take place with no notification that it’s been cancelled particularly when you could have been doing an alternative activity. Also only shows you the next activity you are booked on and not a list or diary of your bookings in the days ahead. -- MN54321, 2025-09-28 ### **--- "Needs more work on it" This app could be so much better, for a start please can you share any activities that are booked by the people sharing a room under that room number in the app. There also needs to be a waiting list facility if someone drops out of something you are interested in doing you should be able to get a notification. Also would be good if you could login to your bookings around the resort rather than having to have your phones on you all the time. It is a holiday!!! -- EmmaMoo13, 2025-09-15 ### **--- "Buggy" Bug. Activity booking defaults to today even when a future date is selected. Expected behaviour: booking is for the day you selected. Lacking calendar integration with phone so notifications are poor. Notifications don’t cancel even after the event. Slow to open/update, particularly on poor hotel WiFi. A good idea but needs investment, just like their kit on their holidays. -- boater rich, 2025-08-28 ### ***-- "Good bit would be better if…." Currently in Levante. Whilst it’s helps to have access to everything online, and the stability issues appear to be resolved, the app would be even better if you have the option for bookings to be populated in your phone calendar and/or a reminder notification pops up. Also it doesn’t seem to pull together bookings from all room members into one place so if my husband books something on his app, I can’t see it. -- Levante customer, 2025-08-12 ### **--- "Unstable, often down." Useful when it works but can’t book majority of activities, information for kids clubs often incorrect or just missing. -- Parc user, 2025-07-28 [View all Neilson reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Neilson Available In - [United Kingdom](https://apptail.io/app/neilson-musv/united-kingdom) - [Ireland](https://apptail.io/app/neilson-musv/ireland) - [Nigeria](https://apptail.io/app/neilson-musv/nigeria) - [New Zealand](https://apptail.io/app/neilson-musv/new-zealand) - [Thailand](https://apptail.io/app/neilson-musv/thailand) - [Türkiye](https://apptail.io/app/neilson-musv/turkey) - [United States](https://apptail.io/app/neilson-musv/united-states) - [South Africa](https://apptail.io/app/neilson-musv/south-africa) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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