---
title: "NEO Connect - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "NEO Connect allows you to control your compatible ActronAir ducted system from anywhere in the world.  With a clean and easy to read design, it also makes controlling your system simple and intuitive,"
---

# NEO Connect — Australia

![NEO Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f2/59/bd/f259bd34-74db-3f3d-d2d4-2600bb4c29b8/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [ActronAir PTY](https://apptail.io/developer/actronair-pty-Vaib) (Australia)
**Category:** Lifestyle
**Rating:** 2.1/5 (216 ratings)
**Price:** Free
**Bundle ID:** au.com.actronair.neoconnect
**Store:** Apple App Store
**Country:** Australia
**Version:** 2.0.7 (released 2026-09-03)
**Original Release:** 2020-08-20

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1513864244)
**AppTail Page:** [https://apptail.io/app/neo-connect-aOFd/australia](https://apptail.io/app/neo-connect-aOFd/australia)

## NEO Connect Description
NEO Connect allows you to control your compatible ActronAir ducted system from anywhere in the world.

With a clean and easy to read design, it also makes controlling your system simple and intuitive, allowing you to access a wide range of different control functions:

• Turn the air conditioner ON/OFF
• Turn individual zones ON/OFF
• Change the desired temperature
• Choose between modes (Cool / Heat / Auto / Fan)
• Choose between fan speeds (Low / Med / High) 
• Enable/disable Away and Quiet mode and change Away mode settings
• Set a timer
• Control multiple air conditioning systems

## NEO Connect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/6f/5a/62/6f5a6230-a09f-1244-3f79-77b77b0de5f3/1c4d437d-257c-4d03-880d-6672c0c186f8_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-08-04_at_11.03.07.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/e3/91/70/e39170ce-6c7f-a901-45af-2eed6487d663/2e327983-17e4-4c0c-b1b8-2a4fc0c37222_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-08-04_at_11.03.43.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/4b/2c/41/4b2c418b-2eb3-63f9-83e1-0c7fa470afe4/84b3aeb6-0c23-4c44-98fa-97f1670c4f05_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-08-04_at_11.04.16.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/5f/d4/b6/5fd4b68d-e1c2-a867-79d7-62a1d454dcf2/2f3ba6d3-11ae-49ea-bfa1-8b841ed2d7f6_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-08-04_at_11.04.35.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/b8/a3/46/b8a346d0-df5f-cf27-5668-3c67868f2d1d/abe48668-40b3-4f13-9bdb-f909604550ef_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-08-04_at_11.06.09.png/1242x2688.png)

## NEO Connect Rating Breakdown in Australia
- 5 stars: 47 (22%)
- 4 stars: 10 (5%)
- 3 stars: 6 (3%)
- 2 stars: 10 (5%)
- 1 stars: 143 (66%)

## NEO Connect Reviews in Australia

### ***** "Excellent"
Simple but comprehensive, and quick to use. Thanks.
-- AJFoxtrot, 2024-12-16

### ****- "Okay"
Works okay but reopening the app after prior use just shows an earlier snapshot. You have to quit the app and restart it to get a realistic view of the aircon’s status.
It would be good if you could add new schedules via the app.
-- ChrisM(Aus), 2024-12-07

### *---- "Garbage App"
This app is absolute garbage. I can’t connect to my system while in my own home and connected to the same wifi. How can you clowns get it so wrong? My system is less than 12 months old too. I had written a review saying I’d change to a different app but I just checked the others and they are rated worse than this one. I’d suggest not buying from Actron as they obviously do not care about the end user experience.
-- aSheXvwHJ, 2024-12-05

### *---- "So so poor"
Just as everyone else says. Offline and no way to resolve. Stay well away from this unit. Not worth the serious expense
-- Bigtoes11, 2024-12-04

### *---- "Worse app"
Worse app I ever use always crashing
-- R3383, 2024-12-03

### ***** "Much better now that it’s updated"
Works really well after the updates!

This app used to be the worse when it comes to Smart Control over your air conditioning.

The old versions had multiple issues like error messages, timer delays or drop outs, connection issues, sometimes you didn’t know if your unit was turned on or off while away from the house because it simply couldn’t connect and tell you anything.

This has since been fixed - the app runs 100 times better, no connection issues or dropouts, and when I set a timer, I know it’s going to shut off at that designated time.

I am very happy that the developers managed to fix the bugs and make this app one of the best smart home controllers out there.

On top of this, it works much better with Google home! So if i ask Google to turn the ac on, i know it will.
-- Hard to find a nickname2004, 2024-11-07

### ***** "New app update"
I had old app and could not connect at all. But with this new updated app works a treat no issues and easy to use.
-- Frankscullino, 2024-10-12

### ***** "Works as Described"
Apps works a treat, easy to use and convenient when wanting to cool down the house on my way home from work.
-- Craic_2, 2024-09-17

### ****- "Reliability is pretty good"
Recent fixes to have durably addressed long running instability. Works pretty much 100% of time now
-- imanuelcostigan, 2024-09-17

### ***** "Great app, please add Siri shortcut features"
Neo Connect is a well designed app that is sleep and easy to use with all the features on the physical control panel control right on your iPhone!

I would love to see in the next update, integration with Siri (to turn aircon on or off, adjust zones and temperatures, etc.), ability to add shortcut features or Apple Home integration. Doing this will greatly improve accessibility for users with less mobility and will better connect the device to our smart home.
-- Michael9449, 2024-09-01

[View all NEO Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## NEO Connect Discovered Keywords
- actron
- que connect
- neo connect
- neo


## NEO Connect Available In
- [Australia](https://apptail.io/app/neo-connect-aOFd/australia)
- [China](https://apptail.io/app/neo-connect-aOFd/china)
- [India](https://apptail.io/app/neo-connect-aOFd/india)
- [Azerbaijan](https://apptail.io/app/neo-connect-aOFd/azerbaijan)
- [Belgium](https://apptail.io/app/neo-connect-aOFd/belgium)
- [Canada](https://apptail.io/app/neo-connect-aOFd/canada)
- [Chile](https://apptail.io/app/neo-connect-aOFd/chile)
- [Colombia](https://apptail.io/app/neo-connect-aOFd/colombia)
- [Czechia](https://apptail.io/app/neo-connect-aOFd/czechia)
- [Germany](https://apptail.io/app/neo-connect-aOFd/germany)
- [Denmark](https://apptail.io/app/neo-connect-aOFd/denmark)
- [Algeria](https://apptail.io/app/neo-connect-aOFd/algeria)
- [Egypt](https://apptail.io/app/neo-connect-aOFd/egypt)
- [Spain](https://apptail.io/app/neo-connect-aOFd/spain)
- [France](https://apptail.io/app/neo-connect-aOFd/france)
- [United Kingdom](https://apptail.io/app/neo-connect-aOFd/united-kingdom)
- [Greece](https://apptail.io/app/neo-connect-aOFd/greece)
- [Hong Kong SAR China](https://apptail.io/app/neo-connect-aOFd/hong-kong)
- [Hungary](https://apptail.io/app/neo-connect-aOFd/hungary)
- [Indonesia](https://apptail.io/app/neo-connect-aOFd/indonesia)
- [Ireland](https://apptail.io/app/neo-connect-aOFd/ireland)
- [Israel](https://apptail.io/app/neo-connect-aOFd/israel)
- [Iceland](https://apptail.io/app/neo-connect-aOFd/iceland)
- [Italy](https://apptail.io/app/neo-connect-aOFd/italy)
- [Kuwait](https://apptail.io/app/neo-connect-aOFd/kuwait)
- [Kazakhstan](https://apptail.io/app/neo-connect-aOFd/kazakhstan)
- [Lebanon](https://apptail.io/app/neo-connect-aOFd/lebanon)
- [Mexico](https://apptail.io/app/neo-connect-aOFd/mexico)
- [Malaysia](https://apptail.io/app/neo-connect-aOFd/malaysia)
- [Netherlands](https://apptail.io/app/neo-connect-aOFd/netherlands)
- [New Zealand](https://apptail.io/app/neo-connect-aOFd/new-zealand)
- [Philippines](https://apptail.io/app/neo-connect-aOFd/philippines)
- [Pakistan](https://apptail.io/app/neo-connect-aOFd/pakistan)
- [Poland](https://apptail.io/app/neo-connect-aOFd/poland)
- [Portugal](https://apptail.io/app/neo-connect-aOFd/portugal)
- [Paraguay](https://apptail.io/app/neo-connect-aOFd/paraguay)
- [Romania](https://apptail.io/app/neo-connect-aOFd/romania)
- [Sweden](https://apptail.io/app/neo-connect-aOFd/sweden)
- [Singapore](https://apptail.io/app/neo-connect-aOFd/singapore)
- [Slovenia](https://apptail.io/app/neo-connect-aOFd/slovenia)
- [Thailand](https://apptail.io/app/neo-connect-aOFd/thailand)
- [Türkiye](https://apptail.io/app/neo-connect-aOFd/turkey)
- [Taiwan](https://apptail.io/app/neo-connect-aOFd/taiwan)
- [United States](https://apptail.io/app/neo-connect-aOFd/united-states)
- [Vietnam](https://apptail.io/app/neo-connect-aOFd/vietnam)
- [United Arab Emirates](https://apptail.io/app/neo-connect-aOFd/united-arab-emirates)
- [South Africa](https://apptail.io/app/neo-connect-aOFd/south-africa)
- [Argentina](https://apptail.io/app/neo-connect-aOFd/argentina)
- [Austria](https://apptail.io/app/neo-connect-aOFd/austria)

---

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