Poor support from NeoAlert
I am contacting the team for last couple of days about issue in wrong route, wrong pickup and drop. No response on any channel. Whatsapp and email - no response.
4.57 out of 5
602 ratings in India
I am contacting the team for last couple of days about issue in wrong route, wrong pickup and drop. No response on any channel. Whatsapp and email - no response.
My query regarding the usage was resolved with a prompt action by the team. Thank you so much. It’s an amazing app where the school bus movement can be tracked with utmost ease.
I reached out with a unique issue I believe and was sorted in less than a minute … unbelievably awesome..
The team is immediately working on our queries and questions on what’s app. They respond quick and solve the issue as early as possible. Appreciate it . That helps users to feel comfortable and confident in using the app.
They working perfectly when i gave any error showing in app, and they giving good responding also . All the best Neo Team for the future successful
Better than previous vendor, however there is lag in showing the accurate location.
App is reliable now, have come a long way to improve it. Though some features like adding a bus number which are missing now, was there earlier, it was a good option, why it got removed. We as a parents are depended on the 2 buses for a child, and some times based on the bus change we had the flexible of updating the bus number Please reintroduce the same
I guess schools should wait till maturity, we have hard time catching the current location of school bus.
Most useless app I have every seen. Nothing works
Best to track the school bus in the busy morning schedule and it’s helpfull to avoid hurry burry in the boarding time .
Chart
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Category
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Rank
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Top Free
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13
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Top Free
|
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171
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Top Free
|
|
270
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Top Free
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342
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