I chose next in line option. I actually could have made an appointment and it would have been quicker at my location. But that is one the site and not the app. My only concern is, it will tell you your real time next in line after you have registered. Once you close down app and reopen that real time is gone. There should be an option to check real time.

Love Next Level! This app makes it so convenient to schedule an appointment without having to call.

No way to check on appointments made or wait times, despite claims that it does. Very frustrating!

The app as of right now, December of 2020, does not even work properly. Whenever you click on the “Schedule an Appointment” option it literally takes you off the app instead and redirects you onto their time slot system on a web browser, which doesn’t even provide any time slots to patients on their website for them to book an appointment. The supervisors who oversee the digital and web-based applications, programs, and systems for next level urgent care should consider making sure their websites and apps are up-to-date and functioning properly for all patients.

Signed up and exited the app then the app won’t tell me my place!!! Why can it just keep track or just look up my name and show my spot!!

Despite the menu prompt to click ‘>’ next to a date the menu is utterly broken.

I went to go to urgent care yesterday and they told me I need an appointment (even though it's urgent). They said I could call or use the app so I decided to try the app. Well according to the app there is no urgent care anywhere but TX. I'm not from TX and faAr from it.

It’s the next level to socialized medicine, I suspect. They don’t answer phones at the clinic serving my area; you must leave a message and they will “promptly return your call”, or so they say (but never do). Moreover, they should remove the word “Urgent” from the business name (visits are by appointment only). So, if you’re sick, I mean REALLY sick, and want to visit the Richmond, TX facility, I suggest you try somewhere else! Although it isn’t the only provider in town, they sure do act like it.

The online sign in function is not reliable at all. Came to the clinic when it showed I’m the 4th one in line. Then, it never update. And it turned out I became the last one to be seen by the doctor. Overall a really bad and unpleasant experience! Won’t come back again!

You guys are so ahead of the game. This app worked beautifully! I got in line and received a text when my room was ready. I walked right in! The app even helped me save on my prescription with the pe-installed pharmacy discount card! What?! Love it! ❤