---
title: "NGSD - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitizing the front end of your IT service desk, using an interactive and intuitive mobile app "
---

# NGSD — United Kingdom

![NGSD App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/4c/91/58/4c915805-4ab8-6601-14a6-8dcddd797588/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Computacenter UK](https://apptail.io/developer/computacenter-uk-LxKd)
**Category:** Business
**Rating:** 2.9/5 (13 ratings)
**Price:** Free
**Bundle ID:** com.computacenter.ngsd
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.7.1 (released 2026-05-26)
**Original Release:** 2015-02-17

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id966823076)
**AppTail Page:** [https://apptail.io/app/ngsd-uhzh/united-kingdom](https://apptail.io/app/ngsd-uhzh/united-kingdom)

## NGSD Description
Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitizing the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime.

NGSD gives you access to IT support and information through a range of self serve options.  It’s intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace.

You must be a NGSD registered user in order to use this application.

Key Features
•	 An application serving global and mobile IT users. 
•	 You can access IT support anytime, anywhere
• Be empowered with instant knowledge to meet your needs
• Your location is leveraged to present relevant information in local language
•	 Proactive push ticket status and information such as major incident notifications and updates
Computacenter’s global service desk provides a unique IT support solution that no one else can match. We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end. No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume.

Computacenter next generation service desk is location, language, tools and customer independent. It integrates with multiple platforms enabling you to leverage existing IT investments.

For more information on Computacenter services go to www.computacenter.com/servicedesk

## NGSD Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2c/36/9b/2c369b3a-03c5-130e-8002-1c6758b393f2/6fe3f633-85be-427b-9cad-43e54721502b_1.Splash.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/6f/32/8e/6f328e32-0e3a-a0af-5f17-60506ede1ca9/c4d15163-f9d0-4f0e-a9a8-6d7ce269bdad_menu.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/a9/a3/aba9a3ba-592a-c71e-71b8-f41875f4748c/a9ef517f-5b47-44c2-a693-d5f7edc14788_51964.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f3/e2/88/f3e288ee-3f81-3bc7-6ad7-93d3d1424c4e/527c6467-fb13-4592-9645-38e5608b071c_requests.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/97/b0/f5/97b0f53a-4dff-27a5-d717-ef202459fdba/f6d49d94-16be-4ef2-a46e-a217bf2deb94_5.Results.png/1242x2688.png)

## NGSD Rating Breakdown in United Kingdom
- 5 stars: 5 (38%)
- 4 stars: 1 (8%)
- 3 stars: 1 (8%)
- 2 stars: 0 (0%)
- 1 stars: 6 (46%)

## NGSD Reviews in United Kingdom

### *---- "How do I log an issue against the app?"
Doesn’t work. Crashes a lot and I can’t even scroll to the ‘submit’ button when trying to log an issue. Useless.
-- tin_can, 2021-03-22

### ***** "Best Support App"
Just installed this app and not only is it pretty but I found out about an incident without even having to search. So glad my company use Next Generation Service Desk!
-- Bombyface, 2016-01-19

### ***** "Next Generation Service Desk is here!"
I have found the first version of the NGSD App to be very simple, straightforward and easy to use.  The styling is clean and professional whilst closely following that of the full desktop portal counterpart.  This allows me to look at issues independent of my main corporate devices, so I can easily see if there are any issues that may be affecting me.  Can't wait for the new features in the next version!
-- Andy F. UK, 2015-02-19

### ***** "Awesome"
Really great app, IT support is pure dead brilliant
-- Paul ando, 2015-02-18

[View all NGSD reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## NGSD Available In
- [United Kingdom](https://apptail.io/app/ngsd-uhzh/united-kingdom)
- [China](https://apptail.io/app/ngsd-uhzh/china)
- [United States](https://apptail.io/app/ngsd-uhzh/united-states)
- [South Africa](https://apptail.io/app/ngsd-uhzh/south-africa)
- [Canada](https://apptail.io/app/ngsd-uhzh/canada)
- [Australia](https://apptail.io/app/ngsd-uhzh/australia)
- [Ireland](https://apptail.io/app/ngsd-uhzh/ireland)

---

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