NHS 24 Online

It just doesn’t work shunted back to beginning very poor I downloaded this in my GP surgery in Edinburgh just not good enough sorry to say

absolutely useless. have had chest pains all evening, but know that if i phone nhs24 they’ll fob me off and say it’s my anxiety and make me feel daft for phoning, so desperately downloaded this app and was just constantly being put back to the start of the symptom checker because chest pain isn’t even an option. actually ridiculous, this better not be where my NI payments go because i wouldn’t recommend the app in the slightest

Absolutely useless. You end up having to call NHS24 as you get sent in a loop. Limited criteria to select from. I hope the government didn’t spend a lot of cash on this as it’s totally pointless.

For ‘Find a service’ I’ve been unable to set location (either automatically or by postcode). An error ‘A valid postcode is required’ pops up no matter what I enter or do. Currently useless 🙁

All information in this app can be easily found online. It doesn’t provide any real utility. Don’t bother

The app itself is fine, but it has been sending my phone notifications every 5 minutes saying “[todays date] test summary [insert number here]” it has gotten into the hundreds and it’s driving me up the wall. I can’t figure out how to attach screenshots but I will if I can, uninstalling, no idea if it’s some weird bug, or the person sending them doesn’t know they’re going.

Just going in a loop. Check my symptoms - muscle, bone, joint - lower back pain or something else… click something else takes you back to the first question again. Very poor and limited.

As others have stated, there are too few symptom categories to be useful.

The symptom I wanted to search didn’t fit into any of the first categories given. Selecting “something else” or “none of the above” just directs you back to the start of the questionnaire!