---
title: "NHS 24 Online - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Download the free NHS 24 Online App to find your nearest services and to assess your symptoms to find out what you should do next.  The App is for anyone who lives in Scotland and is compatible with i"
---

# NHS 24 Online — United Kingdom
> Download the NHS 24 Online App

![NHS 24 Online App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/f0/64/c6/f064c6ce-30f3-1ffb-2597-56cc6d56f209/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/434x0w.png)

**Developer:** [NHS 24](https://apptail.io/developer/nhs-24-WGPd)
**Category:** Medical
**Rating:** 2.3/5 (39 ratings)
**Price:** Free
**Bundle ID:** nhs24.online.app
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.1 (released 2023-10-31)
**Original Release:** 2022-12-05
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6444443220)
**AppTail Page:** [https://apptail.io/app/nhs-24-online-rxE/united-kingdom](https://apptail.io/app/nhs-24-online-rxE/united-kingdom)

## NHS 24 Online Description
Download the free NHS 24 Online App to find your nearest services and to assess your symptoms to find out what you should do next.

The App is for anyone who lives in Scotland and is compatible with iOS devices.

The Find my Nearest function allows you to locate health and care services within your local area by using your post code or location. You will be able to see how far away each service is, if it is open or closed and contact details for the service.

The chatbot function allows you to answer questions and find out how to get further advice for a range of conditions. Conditions will be continually added to this to improve your experience.

No personal data is processed by the NHS 24 Online App.

## NHS 24 Online Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/d8/4e/95/d84e95de-42c5-a1e4-b6c2-5b2df696b657/f9a3ea6e-bea3-4c9a-add7-42520351f075_65-1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/17/a7/1b/17a71b93-37ef-c1ab-f10f-3f507c780c1c/05a502c5-8d57-4185-9ac6-8da85bb4a3a5_65-2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/e7/a4/9f/e7a49fd3-0086-b49e-6b3c-d16156f4ff5a/e3e8c05b-35f9-4f51-b929-bfa77154d6bf_65-3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/a2/40/bc/a240bc46-0529-34f5-2caf-e0e43c114c9b/d384875d-1d96-41a7-a2d6-0e524773674b_65-6.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/d8/67/ee/d867ee91-c453-2ba7-b689-1c9d4781372c/0f38e2e4-db9a-40e4-8060-7e4f36d4a036_65-7.png/1242x2688.png)

## NHS 24 Online Rating Breakdown in United Kingdom
- 5 stars: 10 (26%)
- 4 stars: 2 (5%)
- 3 stars: 2 (5%)
- 2 stars: 1 (3%)
- 1 stars: 24 (62%)

## NHS 24 Online Reviews in United Kingdom

### *---- "Useless app"
I downloaded this because I don’t want to put extra pressure on the 111 phone line but it’s almost laughably useless.
When I select ‘symptom checker’ it gives me a small selection of symptoms to choose from or ‘none of the above’. When I select ‘none of the above’ it gives me another 5 to choose from. If it’s none of those (they’re very specific like tick bites) then you just get thrown back to the first list. Unless you have one of the very few symptoms listed then there’s no point in even trying.
I can’t believe that our national health service is represented by such a rubbish app and that the options are so limited. It’s farcical how bad it actually is.
-- JT2KK, 2024-09-17

### *---- "Not usable"
It just doesn’t work shunted back to beginning very poor I downloaded this in my GP surgery in Edinburgh just not good enough sorry to say
-- jumpingjackcash, 2024-06-14

### *---- "terrible app"
absolutely useless. have had chest pains all evening, but know that if i phone nhs24 they’ll fob me off and say it’s my anxiety and make me feel daft for phoning, so desperately downloaded this app and was just constantly being put back to the start of the symptom checker because chest pain isn’t even an option. actually ridiculous, this better not be where my NI payments go because i wouldn’t recommend the app in the slightest
-- hootsiecouttsie, 2024-03-15

### *---- "Possibly the worst app ever"
Absolutely useless. You end up having to call NHS24 as you get sent in a loop. Limited criteria to select from. I hope the government didn’t spend a lot of cash on this as it’s totally pointless.
-- Ellibz, 2024-03-12

### *---- "Can’t set location"
For ‘Find a service’ I’ve been unable to set location (either automatically or by postcode). An error ‘A valid postcode is required’ pops up no matter what I enter or do.
Currently useless 🙁
-- schase56, 2024-02-16

### *---- "No point"
All information in this app can be easily found online. It doesn’t provide any real utility. Don’t bother
-- BadgerStripes, 2023-12-26

### *---- "Keeps sending me weird notifications"
The app itself is fine, but it has been sending my phone notifications every 5 minutes saying “[todays date] test summary [insert number here]” it has gotten into the hundreds and it’s driving me up the wall. I can’t figure out how to attach screenshots but I will if I can, uninstalling, no idea if it’s some weird bug, or the person sending them doesn’t know they’re going.
-- emmaxharkins, 2023-12-12

### *---- "Symptom checker"
Just going in a loop. Check my symptoms - muscle, bone, joint - lower back pain or something else… click something else takes you back to the first question again. Very poor and limited.
-- Haylzinn, 2023-10-27

### *---- "Poor"
As others have stated, there are too few symptom categories to be useful.
-- Afib2023, 2023-10-22

### *---- "Few symptoms to choose from"
The symptom I wanted to search didn’t fit into any of the first categories given. Selecting “something else” or “none of the above” just directs you back to the start of the questionnaire!
-- )(KM)(, 2023-10-07

[View all NHS 24 Online reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## NHS 24 Online Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Medical | #115 |

## NHS 24 Online Discovered Keywords
- scotland
- nhs gp
- patients know best
- msk help
- my health online
- nhs online
- nhs app scotland
- nhs inform

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