This free app provides live waiting times for the emergency departments (A&E) and urgent care services in Devon and Cornwall, and parts of Somerset and Bristol. NHSquicker provides information about the healthcare services available to you based on your location, helping you to choose the right service and spend less time waiting.
The combined travel and waiting times estimate how long it will take you to be seen by each service. Our emergency departments are busy, and often for a minor injury, you could be seen quicker elsewhere. Please remember to always ring 999 in a life-threatening emergency.
You can find information about minor injuries units, emergency departments, pharmacies, dentists, opticians, sexual health and GP surgeries.
If you are not sure where to go, you can dial 111 and they will direct you to the most appropriate place for your needs.
The information feed is provided by Northern Devon Healthcare NHS Trust (NDHT), Plymouth Hospitals NHS Trust, Royal Cornwall Hospitals NHS Trust (RCHT), Royal Devon & Exeter NHS Trust (RD&E), Somerset Partnerships NHS Trust, SWASFT, Taunton & Somerset NHS Trust, Torbay & South Devon NHS Trust (TSDFT) and University Hospitals Bristol NHS Trust – this is correct as at January 2020.
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User Rating
2.65 out of 5
46 ratings
in United Kingdom
5 star
15
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Ratings History
Reviews
Not impressed
Could not access location data, even though other apps can (iPad). It accepted my postcode and correctly showed nearest pharmacies but did not list any of the local surgeries in Devon, only those in Cornwall. It did not list any dentists in Devon or Cornwall, only one in Somerset.
Not great
I look after a few elderly people and need to attend MIU sometimes. The app nearly always says “wait times unknown” for the MIUs. This means we just take pot luck and go to nearest, there could be a long wait when we could’ve gone to another one with fewer patients waiting. Not good for either my casualty or the unit we attend who can be already over burdened.
Helpful
Recently had to take my daughter who sprained her wrist. The app advised my the number of patients waiting so I made a decision where to go. It’s simple, seems too simple for some who just don’t get this app is for Devon & Cornwall ONLY and covers not just A&E but other alternatives that on this occasion helped me and ensured my waiting time was reduced
Rubbish
When checking A&E waiting times it gives load of sites with no A&E. I suppose what you would expect from NHS mismanagement.
It’s got more bugs in it than “I’m a celebrity”
No updates to the app for 6 months!
Errors all the time with location settings
Freezes
Force Closes
You might as well pull it off the App Store until you bother to commit to making it work?
Perfect if you’re in South England
I wish they had wait times for North England, as that’s where I’m located, but if you’re in the South then this will be extremely useful. It functions well, just doesn’t have any local practices for me to use
Read description - app for South West of England only.
I had same problem as others, giving me Bristol as my local medical practice which is 143 miles away. I then noticed on the top of the app it says please note, this app is for South West area of England.
Case closed - app is unsuccessful for me.
Yes, it should be made clear, but I appreciate the concept of this app and it could have been helpful, if only I lived in the right area.
No real useful info
The app is not versatile and does not offer alternatives
ie: Walk in clinics
Pharmacist consultant locations-times
Even other hospitals
If it’s a 5 hour wait I can drive my friend or relative 3 hours to a hospital with staff and a 1 hour wait and still have help quicker
As the retired doctor residing in Cornwall has already done. And was spotlighted in the local bbc news
Very poor app
The app was totally useless and couldn’t locate my local GP surgery or my local hospital MIU despite both being within a mile or two. For Majority of hospitals and clinics listed there was no information available regarding waiting times etc which is supposedly the main point and use for the app.
Terrible
Very poor application considering it will be used only during emergencies. Couldn’t even locate my location with the postcode enter manually and kept suggesting hospitals over an hour away from me!!