---
title: "NIA Customer - Reviews, Revenue and Downloads in India | Apple App Store"
description: "For personal-line of insurance products, The New India Assurance Co. Ltd. has launched an advanced Mobile Application which facilitates customer to buy or renew their policies with New India Assurance"
---

# NIA Customer — India

![NIA Customer App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a3/f3/f5/a3f3f569-427f-d5f3-f606-cd2b86e4e80a/AppIcon-1x_U007emarketing-0-11-0-0-85-220-0.png/434x0w.png)

**Developer:** [The New India Assurance Company](https://apptail.io/developer/the-new-india-assurance-company-uqlb) (India)
**Category:** Finance
**Rating:** 2.1/5 (342 ratings)
**Price:** Free
**Bundle ID:** com.newindiaassurance.customer
**Store:** Apple App Store
**Country:** India
**Version:** 19.8 (released 2026-06-12)
**Original Release:** 2013-11-21
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id720088577)
**AppTail Page:** [https://apptail.io/app/nia-customer-YnSh/india](https://apptail.io/app/nia-customer-YnSh/india)

## NIA Customer Description
For personal-line of insurance products, The New India Assurance Co. Ltd. has launched an advanced Mobile Application which facilitates customer to buy or renew their policies with New India Assurance Co. Ltd.

This app allows to renew and pay premium for pre-underwritten policies for the below products.

HEALTH
Asha Kiran
New India Mediclaim Policy
New India Floater Mediclaim
New India Top Up Mediclaim
Cancer Medical Expn-Individual(Coming Soon)
Jan Arogya Bima(Coming Soon)
Janata Mediclaim(Coming Soon)
New MediClaim 2012(Coming Soon)
Rashtriya Swasthya Bima Yojana(Coming Soon)
Senior Citizen Mediclaim(Coming Soon)
Swasthya Bima Policy(Coming Soon)
MISCELLANEOUS
Baggage Insurance(Coming Soon)
Bhagyashree Insurance(Coming Soon)
Burglary Insurance(Coming Soon)
Good Health Mediclaim(Coming Soon)
Griha Suvidha(Coming Soon)
House Holder(Coming Soon)
House Holders Insurance(Coming Soon)
Janata PA Sukshma Bima Policy(Coming Soon)
MIP2 - Cattle Sukshma Bima(Coming Soon)
MIP5-Pig Sukshma Bima(Coming Soon)
MIP6- Camel Sukshma Bima(Coming Soon)
Money Insurance(Coming Soon)
Office Protection(Coming Soon)
Office Protection Shield(Coming Soon)
Other Misc Non Liab Policies(Coming Soon)
Other Misc Non Liab Products(Coming Soon)
Package Policy(Coming Soon)
Personal Accident (Death &amp; PTD)(Coming Soon)
Portable Equipment Insurance(Coming Soon)
Shop Keeper(Coming Soon)
Shop Keepers Insurance(Coming Soon)
Standard Fire (Dwelling)(Coming Soon)
Students Safety(Coming Soon)
Students Safety Package(Coming Soon)

MOTOR
Commercial Vehicle
Private Car
Two Wheeler



Install the New India Customer insurance mobile app and enjoy the convenience of buying and renewing your policies from your smart phone. You can start using this application by having your Renewal Quote Number and Customer ID ready. You will receive Renewal Quote Number through an SMS if your mobile number is registered with us. You can find your Customer ID in your existing policy document. Alternatively, you can also use your Policy Number and Customer ID to renew your policy.

New India Customer Mobile App Features are,
1. Buy Policy for brand new and other company renewals(In force) for below Products:

• Two Wheeler
• Private Car
• Personal Accident
• New India Top Up Mediclaim
• New India Floater Mediclaim
• New India Mediclaim
• Asha Kiran
• Overseas Mediclaim-Business and Holidays
• Griha Suvidha(Coming Soon)

2. Renew Policy – Renew your existing pre-underwritten policies.
3. Download – Download policy document and payment receipt.
4. Payment Modes – Premium can be paid by Net Banking, Debit Card or Credit Card.
5. Manage Policies – Customer can link their insurance policies and view the policy status.
6. Manage Quotes – Customer can retrieve quote of its already entered data for further completion
7. Customer can search the NIA Branch and Network Hospitals.
8. Customer can register and connect with NIA support desk

About New India Assurance Co. Ltd
New India Assurance Co Ltd, today, is a 100 % Govt owned multinational general insurance company operating in 28 countries and headquartered at Mumbai, India. Our global business crossed Rs.18371 Cr. In 2015-16 . Founded by Sir Dorabji Tata in 1919, we have been market leaders in India in non-life business for more than 40 years. We are the only direct insurer in India rated A-(Excellent – Stable outlook) by AM Best. &quot;CRISIL has reaffirmed its &#039; AAA/STABLE &#039; rating on The New India Assurance Company Limited indicating that the company has the Highest degree of Financial strength to honor its Policyholders obligations&quot;.

## NIA Customer Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/bb/6e/7f/bb6e7fb2-df41-91fd-37e2-09363c9dfb7d/7d0d0042-d437-4232-b562-5b86c0185f4c_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_23.56.08.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/82/b9/5b/82b95b35-7c6c-27b1-2c1c-bc3b26164db5/ac40a62c-155e-4f3c-ae71-07e50aa88366_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_16.46.49.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/0a/3b/ef/0a3befaf-25e0-b1e3-1735-7b02bd839da7/8a8f1cdf-e883-4e79-8354-9b377e509e0e_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_16.48.32.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/f3/db/3a/f3db3a77-4fb3-4425-0189-f157c9bc6e9a/367d0086-f7a3-4e88-a141-60ed92891f8e_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_16.48.52.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/ba/68/16/ba681627-8475-de57-2b0c-112980fb3736/594db2f3-34d8-4298-9b7b-ebdd390fffc0_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_16.50.12.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/31/5c/f5/315cf544-3d55-0afc-6ee2-f04518c6f392/2642b8f8-1ca7-4062-9013-0a891f48053d_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_16.50.26.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/e8/c6/22/e8c622c5-b9bb-869a-8573-d3611651a349/29bf8c8a-7a14-4807-bfd2-f3f69dcbf2ba_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-06-24_at_16.51.19.png/1242x2688.png)

## NIA Customer Rating Breakdown in India
- 5 stars: 69 (20%)
- 4 stars: 9 (3%)
- 3 stars: 23 (7%)
- 2 stars: 20 (6%)
- 1 stars: 221 (65%)

## NIA Customer Reviews in India

### *---- "Worst app"
While registering, applicants stuck in address fill. No response for the app.
-- pritsprit, 2024-12-18

### *---- "Worthless application"
Only kids can build such stupid application. Doesn’t show current policy, web app doesn’t allow existing user login. No options to renew current policy as the app doesn’t show it, once it gets expired u can see it as expired policy.. you guys should go back to paper based approach and immediately stop this medieval era app
-- Ignitewala, 2024-12-07

### *---- "Not up to the mark"
Very poor App. Its not consistent. Not able to move forward even in the initial stage.
-- Kavalam, 2024-11-15

### *---- "The app keeps loading"
Please provide an option of entering the policy details rather than filling up the profile page which keeps loading while you try to fill address information. Else make sure that the profile page wheel does not keep spinning forever
-- Tshar18K, 2024-08-17

### *---- "Useless app.. new India assurance should be ashamed"
The app goes into an endless loop of trying to retrieve information.. I think high school kids can make a better app.. shame on you NEW INDIA ASSURANCE.. can’t even get basics right.pathetic
-- JPMenon, 2024-08-10

### *---- "Useless App"
Madam/ Dear Sir,
Your application is useless!
Unable to login to the app. 
Entered mobile No, received OTP, 
Entered name and other details but once you enter your address/ pin code the application tries to retrieve some data (don’t know what it is trying to retrieve, name of the post office maybe).
Been doing the same for the last 2-3 days with the same issue. Just trying to login!
Waited for 2-3 hours continuously but nothing happened!
Do fix it!
Please do enlighten me what this app is meant for
-- SudeepKandiyil, 2024-08-03

### *---- "There is a BUG.. Wonder if it is Genuine App"
When we go on fill the details of Address, it is getting hanged We have to abort and again reopen the App and then type the mobile, and then OTP AND THEN THE SAME STORY. It is looks like a fake app. If not please Check and correct
-- Dr Sravan, 2024-07-18

### *---- "Horrible app"
It does not work. Uninstalled
-- Rupambanerjee, 2024-05-15

### *---- "No OTP Received"
No OTP received. Tried so many times.
-- Waghvikas, 2024-05-04

### *---- "Application does not work. Pathetic!!!"
Pathetic app built. The team cannot build an app how it manages claims only god knows. The app is not allowing to setup only. Teying to renew insurance with them nothing works for them neither their web app nor their mobile app.
-- Debargho Bhattacharyya, 2024-05-03

[View all NIA Customer reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## NIA Customer Discovered Keywords
- nia customer

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