---
title: "Nippon Life Benefits® Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Manage Your Benefits Anytime, Anywhere with the Nippon Life Benefits® Mobile App Stay connected to your insurance benefits with ease while on-the-go. The Nippon Life Benefits® mobile app gives you fas"
---

# Nippon Life Benefits® Mobile — United States

![Nippon Life Benefits® Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/82/50/d2/8250d251-a3a0-b541-d628-9ed06d887ad7/AppIcon-0-0-1x_U007epad-0-8-0-85-220.png/434x0w.png)

**Developer:** [Nippon Life Insurance Co of America](https://apptail.io/developer/nippon-life-insurance-co-of-america-nqte)
**Category:** Health Fitness
**Rating:** 4.0/5 (5 ratings)
**Price:** Free
**Bundle ID:** com.nipponlifebenefits.mobileapp
**Store:** Apple App Store
**Country:** United States
**Version:** 3.5.87 (released 2026-05-22)
**Original Release:** 2015-04-04
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id977191914)
**AppTail Page:** [https://apptail.io/app/nippon-life-benefits-mobile-xtNj/united-states](https://apptail.io/app/nippon-life-benefits-mobile-xtNj/united-states)

## Nippon Life Benefits® Mobile Description
Manage Your Benefits Anytime, Anywhere with the Nippon Life Benefits® Mobile App
Stay connected to your insurance benefits with ease while on-the-go. The Nippon Life Benefits® mobile app gives you fast, secure access to your coverage details—whenever and wherever you need them.
The app is available in English, Japanese, and Korean, making it convenient for our diverse user community.
•	Find a Provider
Quickly locate doctors, specialists, and facilities near you or in a specific area using our intuitive search tool.
•	View Claims
Easily access your most recent claims or search by date of service, provider, or claim status for detailed insights.
•	Review Plan Benefits
Stay informed with real-time access to your deductible levels, out-of-pocket totals, and account balances.
•	Digital ID Card
View your ID card and send a copy to anyone you choose whenever needed.
•	Member Kit
Access your member kit digitally in multiple languages.
•	Wellness Portal
For members with medical coverage, get personalized health recommendations, wellness tools, trackers, and educational content to support your well-being.
•	Contact Customer Service
Get support with direct access to customer service, including secure in-app messaging.

## Nippon Life Benefits® Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3a/3a/eb/3a3aeb20-7a6d-b2b4-dd01-73fa62104278/1._NLB_App_iPhone_-_Home_Page.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/69/31/9c/69319c47-df18-be71-ac2b-00c80b363512/7._NLB_App_iPhone_-_View_Balance.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fd/9a/bf/fd9abf20-4b8b-4be6-78c7-71961c6b6d9f/2._NLB_App_iPhone_-_Language.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/ca/8f/91ca8fbb-254b-0827-b6e1-3e100ce50c70/8._NLB_App_iPhone_-_ID_Card.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/dd/66/67/dd6667b4-1bd2-dd3b-c2fa-7c6f00e46656/4._NLB_App_iPhone_-_Provider_Search.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/3f/e6/5a/3fe65ae0-6d76-1199-d6ed-3c78762dfe9f/5._NLB_App_iPhone_-_View_Claims.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/84/cc/bc/84ccbcea-6875-69bd-b33f-8dd8b42b28f8/6._NLB_App_iPhone_-_Benefit_Details.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/44/03/bf/4403bfe2-5e45-68a3-6dd2-b57ed4e3f1d3/3._NLB_App_iPhone_-_Share_Info_with_Providers.png/1242x2688.png)

## Nippon Life Benefits® Mobile Rating Breakdown in United States
- 5 stars: 3 (60%)
- 4 stars: 1 (20%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 1 (20%)

## Nippon Life Benefits® Mobile Reviews in United States

### *---- "Useless"
Could not even log in on the app. Was literally sitting at my computer where I could log in using the same credentials - but the app kept saying the user name and password were wrong. Auto-filled it — didn’t work. Typed it by hand - didn’t work.
-- Thewritejerry, 2024-12-06

### *---- "Why is this even an app?"
First off, you can never find a provider. I did a simple search, general doctor, 50 miles anywhere in my state. NO PROVIDERS FOUND. I need a neurosurgeon, no providers found! Honestly, what’s the point of this app when you have to call every time to get assistance?
-- willnotbecensored, 2024-08-07

### *---- "No way to upload files for new claims on mobile"
Isn’t that half the point of the app?
-- lightnavyblue, 2024-05-01

### *---- "マジで改善してほしい"
アプリ内で検索して出てきた病院に予約の電話をかけたらネットワーク内じゃないと言われて、日本ライフのサポートに電話したらアプリのリストは最新じゃないと言われました。認識しているなら改善してください。
UIもタップしづらくて最悪です。使う意味ないです。
-- CCurryJP, 2024-04-05

### *---- "It is 2024 but this app struggles to perform basic functions"
The provider search by city/state crashes the app reliably. 

Claims details don’t seem to show.

Login seems to require 2FA constantly, which is a hassle.  

It’s been several years and it hasn’t seemed to improve much. 

For the high rates being charged to NLB customers, I would expect this app to work better than it does.
-- JethrowBodeen, 2024-03-19

### *---- "Cannot log in"
Login with laptop but the same credentials doesn’t work with this mobile app
-- PTL111, 2024-02-02

### *---- "Just an awful app"
Will never let me log in even with all the proper credentials please fix this app
-- lono01, 2024-01-28

### *---- "Trash"
Find providers never worked.
The only functional that was usable wea the ID card.
Now, can’t even login.
-- NYB哥, 2024-01-24

### *---- "App does not work most of the time I need it"
This app cannot recognize user login. All claims do not load if you ever do get on. Half the time it is down and force closes with minimal functions. It makes insurance somehow more frustrating than it already is
-- Kadachi16, 2024-01-24

### *---- "Does not work"
I have two accounts registered and only my expired account shows up on the app. The website provides a choice but not on the app. I appreciate that they are trying to provide access to past claims information, but the app needs to work.
-- Chihuani, 2023-01-12

[View all Nippon Life Benefits® Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## Nippon Life Benefits® Mobile Discovered Keywords
- nippon life benefits® mobile

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