Horrible!
It never goes beyond the sign-in/login option. I tried multiple times and reinstalled the app but nothing!
4.01 out of 5
688 ratings in Egypt
It never goes beyond the sign-in/login option. I tried multiple times and reinstalled the app but nothing!
I got the 1 year subscription but the VPN doesn’t work at all. The customer service don react to any email. No help and my money is gone for a von that doesn’t work
I purchased this like some hours ago and it didn’t work i contact with customer service and they nake every possible way to make it work and bot working and nw i purchased a year and i want to get my money back i have all the proofs with screenshots
Very bad program It is now working want my money back
After I installed the app and paid the annual subscription it didn’t connect at all even after trying all VPN protocols and trying to reset the VPN configuration. Please I need help or please refund my annual subscription fees back
Paid the yearly subscription and is not working and there is no refund!!! A waste of money
Never pay them long subscriptions. Since months and they are unable to provide the service for me, losing 15 month subscription till Dec 2024. I have requested many times to resolve their failing connections, trying all protocols, different dns, many servers, and no single try is making a successful connection. I then asked for refund to the left period of my subscription 12 months from now, on the basis of failing to provide the service for me, and they rudely denied any service agreement minimum level standards, making this an obvious fraud. On my earlier review i their scammer manager comment asking for ticket number, and then I provided it hoping for escalated level resolution, but within 2 months nothing has changed to date, losing 12 months from now till Dec 2024 paid in advance for them.
Firstly, I was specifically told this VPN would work in Egypt, which is why I committed to purchasing. Not only does it not work in Egypt, but the Nord team doesn't even stand by their product or their sales representative who dishonestly influenced me to buy this VPN with misleading information. Now I have a VPN subscription for 2 years that doesn't even work when and where I need it. Not only that, these incompetent people at Nord refuse to address this issue and issue me a partial refund, which is what I asked for. So instead of having good customer service, they will rip you off shamelessly. I had no problem in the states and would have used it there. Nord has lost a customer for life, and they are shameless to the point of lying to get you to buy their service. I'd highly recommend going a different direction than Nord VPN.
I try to connect from 3 country but it is not working
Confirmed by their support that’s not working (ticket ID #14578973)
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