---
title: "Northumbrian Water - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "The easy way to manage your Northumbrian Water account. Use our app to   Create an online account. If you already have one, you can use the same login details -      Make secure payments by card and A"
---

# Northumbrian Water — United Kingdom
> Manage your bill

![Northumbrian Water App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/f4/c0/13f4c033-657c-35af-6eae-bc6d505656ad/NWLAppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [NORTHUMBRIAN WATER](https://apptail.io/developer/northumbrian-water-yjfb)
**Category:** Utilities
**Rating:** 4.6/5 (7,544 ratings)
**Price:** Free
**Bundle ID:** uk.co.nwg.customerapp.nwl
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.0.1614 (released 2026-05-14)
**Original Release:** 2020-02-10

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1494945887)
**AppTail Page:** [https://apptail.io/app/northumbrian-water-qlO/united-kingdom](https://apptail.io/app/northumbrian-water-qlO/united-kingdom)

## Northumbrian Water Description
The easy way to manage your Northumbrian Water account. Use our app to
 
Create an online account. If you already have one, you can use the same login details
-      Make secure payments by card and Apple Pay
Submit meter readings - scan your meter with the flash of your smartphone
View new and old bills
Set up a payment plan
Change payment details
Set up a Direct Debit

## Northumbrian Water Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fa/76/86/fa76862a-6dac-efcb-185c-a50484b05b55/iphone_appstore_NWL_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/38/f0/b8/38f0b8b0-4f42-4f8f-3fd4-5983d8ce53d7/iphone_appstore_NWL_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/79/a2/48/79a24897-9c34-0765-750f-49e9b99c8256/iphone_appstore_NWL_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f9/7c/a5/f97ca59c-0de4-7812-3a23-97796d4e4925/iphone_appstore_NWL_4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/12/92/09/129209b6-ac03-27c1-61ce-cdebc1997f2b/iphone_appstore_NWL_5.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f4/fd/e9/f4fde94c-22a0-3f9c-5fe9-2192cb25106c/iphone_appstore_NWL_6.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/52/c4/2b/52c42b25-e8dc-f493-71aa-f6cef282d211/iphone_appstore_NWL_7.png/1284x2778.png)

## Northumbrian Water Rating Breakdown in United Kingdom
- 5 stars: 6,277 (83%)
- 4 stars: 607 (8%)
- 3 stars: 206 (3%)
- 2 stars: 77 (1%)
- 1 stars: 377 (5%)

## Northumbrian Water Reviews in United Kingdom

### ***** "Useful"
It’s great for quick fixes and checks. I’ve always been able to get a reading swiftly and see where I stand with payments. It works and that’s what I need.
-- lord Warkworth, 2024-12-03

### ***** "On line payment"
So simple
-- Joe3555, 2024-12-01

### ***** "Good service"
No problem at all with this company
-- Steve Merrington, 2024-12-01

### *---- "Absolutely rubbish"
After receiving a letter saying I could submit meter readings via the app I downloaded it and then learned I had to create an online account. It said there were account details on my invite letter. I used these details and just received never-ending ‘the details don’t match the post code’ error messages. Absolute waste of my time and energy.
-- Frowning reviewer, 2024-11-12

### *---- "Not working"
App won’t open it just closes straight away and the app is up to date
-- Buglass72, 2024-11-07

### ***** "Easy payment on the app"
So easy to pay your water bill online easy instructions and easy to understand
-- Ann ray 1963, 2024-11-06

### *---- "App crashing"
Not working and just closes
-- Outdoors lass, 2024-09-26

### ***-- "Very basic."
Needs face recognition to sign in.

EDIT. Now has face recognition, but needs an obvious log out button on Dashboard (homepage really) rather than having to go into Profile then into Settings.
-- M.Andalorian, 2024-08-23

### ***** "Fast and easy to use"
Excellent
-- katandsteve, 2024-07-13

### ****- "App constantly crashes on opening - updated"
Developers what are you doing with your time? This app simply does not work (iPhone 15 / latest iOS)

Update: have deleted and reinstalled and now works. Upgraded to 4 stars.
-- Geordiebri, 2024-07-01

### *---- "Apple Pay!"
Apple Pay not working
-- Mug1978, 2024-06-06

### *---- "App not working"
Tried to pay bill this morning using Apple Pay but it won’t work just says check settings in app
-- Foley9999999999999999, 2024-06-06

### ***** "App"
The app is really easy to use and a straightforward way to make a payment and see your account.
-- SWSaz, 2024-05-31

### *---- "V 1.0.525 crashes without opening."
The app just updated to 1.0.525 on iOS and it crashes just after it opens. The screen goes black, then after two seconds goes off.
-- grott2012, 2024-05-23

### ***** "App"
Easy way to take a reading with meter number saved on the app
-- Heleneb123, 2024-05-14

### *---- "Bills"
Estimated huge bills charged through direct debit with out prior notice or reasonable explanation.
-- Zahza17, 2024-05-13

### ****- "Apple Pay not being accepted"
Tried to pay by Apple Pay 3 times but app  wouldn’t accept although saying payment was being processed. In the end had to put in debit card details.
-- Imp speed, 2024-05-02

### *---- "App"
App keeps goes off when using Apple Pay and has down since last year and your price hike is a joke!
-- Wet195, 2024-04-27

### **--- "Payment with Apple Pay is not working"
Apply pay payment issue
-- Ppopoldbjsbdudnd, 2024-04-23

### ***** "Rating"
Excellent company and staff
-- Wittondoc, 2024-04-08

[View all Northumbrian Water reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Northumbrian Water Available In
- [United Kingdom](https://apptail.io/app/northumbrian-water-qlO/united-kingdom)
- [United States](https://apptail.io/app/northumbrian-water-qlO/united-states)
- [Nigeria](https://apptail.io/app/northumbrian-water-qlO/nigeria)
- [India](https://apptail.io/app/northumbrian-water-qlO/india)
- [Australia](https://apptail.io/app/northumbrian-water-qlO/australia)
- [Ukraine](https://apptail.io/app/northumbrian-water-qlO/ukraine)
- [Canada](https://apptail.io/app/northumbrian-water-qlO/canada)
- [Ireland](https://apptail.io/app/northumbrian-water-qlO/ireland)
- [United Arab Emirates](https://apptail.io/app/northumbrian-water-qlO/united-arab-emirates)
- [Philippines](https://apptail.io/app/northumbrian-water-qlO/philippines)
- [Italy](https://apptail.io/app/northumbrian-water-qlO/italy)
- [Kuwait](https://apptail.io/app/northumbrian-water-qlO/kuwait)
- [Mexico](https://apptail.io/app/northumbrian-water-qlO/mexico)
- [Malaysia](https://apptail.io/app/northumbrian-water-qlO/malaysia)
- [Pakistan](https://apptail.io/app/northumbrian-water-qlO/pakistan)
- [Singapore](https://apptail.io/app/northumbrian-water-qlO/singapore)
- [Hungary](https://apptail.io/app/northumbrian-water-qlO/hungary)
- [Romania](https://apptail.io/app/northumbrian-water-qlO/romania)
- [Switzerland](https://apptail.io/app/northumbrian-water-qlO/switzerland)
- [Thailand](https://apptail.io/app/northumbrian-water-qlO/thailand)
- [Vietnam](https://apptail.io/app/northumbrian-water-qlO/vietnam)
- [Brazil](https://apptail.io/app/northumbrian-water-qlO/brazil)
- [China](https://apptail.io/app/northumbrian-water-qlO/china)
- [Poland](https://apptail.io/app/northumbrian-water-qlO/poland)
- [South Korea](https://apptail.io/app/northumbrian-water-qlO/south-korea)
- [Lebanon](https://apptail.io/app/northumbrian-water-qlO/lebanon)
- [Türkiye](https://apptail.io/app/northumbrian-water-qlO/turkey)
- [Austria](https://apptail.io/app/northumbrian-water-qlO/austria)
- [New Zealand](https://apptail.io/app/northumbrian-water-qlO/new-zealand)
- [Peru](https://apptail.io/app/northumbrian-water-qlO/peru)
- [Argentina](https://apptail.io/app/northumbrian-water-qlO/argentina)
- [Portugal](https://apptail.io/app/northumbrian-water-qlO/portugal)
- [Cyprus](https://apptail.io/app/northumbrian-water-qlO/cyprus)
- [Germany](https://apptail.io/app/northumbrian-water-qlO/germany)
- [Algeria](https://apptail.io/app/northumbrian-water-qlO/algeria)
- [Ecuador](https://apptail.io/app/northumbrian-water-qlO/ecuador)
- [Egypt](https://apptail.io/app/northumbrian-water-qlO/egypt)
- [France](https://apptail.io/app/northumbrian-water-qlO/france)
- [Finland](https://apptail.io/app/northumbrian-water-qlO/finland)
- [Colombia](https://apptail.io/app/northumbrian-water-qlO/colombia)
- [Greece](https://apptail.io/app/northumbrian-water-qlO/greece)
- [Indonesia](https://apptail.io/app/northumbrian-water-qlO/indonesia)
- [Israel](https://apptail.io/app/northumbrian-water-qlO/israel)
- [Chile](https://apptail.io/app/northumbrian-water-qlO/chile)
- [Iceland](https://apptail.io/app/northumbrian-water-qlO/iceland)
- [Japan](https://apptail.io/app/northumbrian-water-qlO/japan)

---

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