---
title: "NPBS Banking - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Smart tech. serious capability. - Eligible new customers can now join and open an account directly in the app. - You can now complete your ID verification process in the app with just a quick selfie. "
---

# NPBS Banking — Australia
> Smart tech. Serious capability

![NPBS Banking App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/cf/e5/61/cfe56197-775a-637a-6099-25507e504853/appicon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Newcastle Greater Mutual Group](https://apptail.io/developer/newcastle-greater-mutual-group-pVMb) (Australia)
**Category:** Finance
**Rating:** 4.7/5 (7,115 ratings)
**Price:** Free
**Bundle ID:** au.com.newcastlepermanent.NPBSMobileBanking
**Store:** Apple App Store
**Country:** Australia
**Version:** 4.6.2 (released 2026-10-01)
**Original Release:** 2013-04-04

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id615896595)
**AppTail Page:** [https://apptail.io/app/npbs-banking-Fod/australia](https://apptail.io/app/npbs-banking-Fod/australia)

## NPBS Banking Description
Smart tech. serious capability.
- Eligible new customers can now join and open an account directly in the app.
- You can now complete your ID verification process in the app with just a quick selfie.

Manage your money anywhere, anytime.
- Open an account online in minutes
- Know when you’re paid with push notifications
- Check your accounts at a glance with Quick Balance
- See where your money is going with our detailed transaction listing
- Rename and reorder your accounts to suit your style
- Easily view your statements and interest advice to make tax time a breeze
- Ongoing accessibility enhancements for users with a vision impairment 
- Make payments in seconds using Osko®
- Transfer between your accounts and make payments with BPAY® or Pay Anyone
- Set up future dated or recurring payments
- Upload your eligible cards to digital wallet and enjoy the convenience of Apple Pay™
- Create a PayID to make receiving money even easier
- Manage your repayments for eligible home loans.

Smarter tech. Safer you.
- Scam awareness prompts for new payments
- Disable access to your app and internet banking directly in the app if you suspect unusual activity.
- Log on securely using your Face ID or passcode
- Change your passcode
- Manage your payment limits
- Choose or change your card PIN
- Report lost or stolen cards
- Update your contact details
- Manage your profile on other devices
- Send and receive secure mail.
 
 ® Registered to BPAY Pty Ltd ABN 69 079 137 518. PayID is a registered trademark of NPP Australia Limited.
Apple, Apple Pay, Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
For a list of compatible Apple Pay devices, see Devices compatible with Apple Pay – Apple Support (AU). Cashcards and Business+ Credit Cards are not eligible for Apple Pay.
Normal data, messaging and call charges apply.
Account terms, conditions, fees, charges and credit criteria apply. This information has been prepared without taking into account your objectives, financial situation or needs. Therefore, before acting on this information, you should consider its appropriateness having regard to these matters and the product Terms and Conditions, available on request from any branch, newcastlepermanent.com.au/terms, or by calling 13 19 87.
Your use of the app is subject to your agreement with the Banking App Terms and End User Licence Agreement for Apple Devices.
Important information about our accounts:
- Smart Saver Accounts (including Under 25s):
Standard interest is paid monthly on positive balances. Bonus interest is applied in tiers, meaning different rates apply to different portions of the balance. To receive bonus interest, you must grow your balance (excluding interest) over the month and make no more than 2 withdrawals within the month. No bonus interest is paid in the month the account is closed. Smart Saver Under 25s:All account holders must be under 25 years of age on the first day of the month to be eligible.
- Online Savings Account: The Introductory Bonus Rate applies for the first 3 months from account opening, on top of the Standard Rate. After this period, the Standard Rate only applies. The Introductory Bonus Rate is available if no account owners have been eligible to receive the Introductory Bonus Rate on another Online Savings Account in the previous 6-months. To earn interest (including any Introductory Bonus Rate), all account owners must hold an Everyday Account, Home Loan or a Credit Facility with Newcastle Permanent.
- Term Deposit: 31 day notice period and interest rate reduction apply to early withdrawals from Term Deposits opened or last renewed on or after 23 February 2026.
- Interest rates: Interest rates are subject to change without prior notice. You can see our current interest rates at newcastlepermanent.com.au/rates.
©Newcastle Permanent, part of Newcastle Greater Mutual Group Ltd
ACN 087 651 992 | AFSL /Australian Credit Licence 238273

## NPBS Banking Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/2b/7c/912b7c10-3ea9-d978-7210-0af8871a37f1/IOS_6.5_U201d_Frame_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/55/0e/b7/550eb7d9-8645-c747-147d-35aa86cdae85/IOS_6.5_U201d_Frame_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/6c/c2/02/6cc2024a-4168-db59-e90e-b221205143c9/IOS_6.5_U201d_Frame_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/fa/1e/e0/fa1ee0c1-c214-8581-5839-ce34ef9775e5/IOS_6.5_U201d_Frame_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/96/7c/5d/967c5dcf-80f0-5057-f839-e88e7b52d022/IOS_6.5_U201d_Frame_5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ba/d1/f2/bad1f240-6924-1d98-a59a-84d8d4837952/IOS_6.5_U201d_Frame_6.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/81/53/38/8153383c-e381-2f5c-b16b-2502c12705bb/IOS_6.5_U201d_Frame_7.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d8/07/6e/d8076e90-83c3-1bf2-6041-19e7d18bc045/IOS_6.5_U201d_Frame_8.png/1242x2688.png)

## NPBS Banking Rating Breakdown in Australia
- 5 stars: 5,749 (81%)
- 4 stars: 894 (13%)
- 3 stars: 229 (3%)
- 2 stars: 84 (1%)
- 1 stars: 159 (2%)

## NPBS Banking Reviews in Australia

### *---- "Leaving because of the app"
I’ve been with Newcastle permanent for yearssssss but the app so horrible and so glitchy and if you leave the app for a second you need to reload everything and restart, I’m sick of it so I’m changing banks with a better app.
-- ellauwhehejejej, 2025-03-13

### ****- "Pay via Osko by default"
Good app but I wish payments were via Osko by default. I keep selecting the ‘pay anyone’ option by mistake. With my other bank there isn’t a separate option to select Osko - it just does it automatically.
-- Tea-Lover, 2024-12-11

### ****- "Good app"
It’s very easy to use. I wish it had a widget for iPhone to add to the Home Screen so I don’t have to open the app to check my balance
-- Game crash., 2024-06-06

### *---- "Trouble"
I have had nothing but problems with this bank wen it comes to logging in it blocks the hell out of me
-- Cinderella161069, 2024-05-27

### *---- "iPhone 6Plus"
I am unable to download the last compatible version of the app and unfortunately I can’t just go out and buy a new phone. What am I supposed to do?
-- Mitsi2004, 2024-05-09

### *---- "Notifications still don’t work"
Waited ages for push notifications, downloaded latest version set notifications on in app and in phone and nothing?
-- Chris…….., 2024-02-15

### ***** "Great work on the app"
Keep up the great work you’re doing on the app. Looking forward to seeing push notifications become available soon. 

It would be awesome to have the ability to see your card number and dynamic CCV within the app so you can use your digital card whilst whilst waiting for the new card to arrive in the mail or if you’ve had to stop your card due to a disputed transaction and replace your card. It’s use is limited currently when you can only open an account digitally and use the card in person or Apple Pay. Most of my transactions are made online. 

Additionally it would be great to have in app messaging and authentication to your call centre initiated via the app like all of the Big 4. 

Lastly I’d love to see the ability to dispute a transaction by merely clicking on the transaction from within the app instead of going via the app to the NPBS website.
-- Tally1133, 2024-01-14

### *---- "Not working properly"
Hi I just tried signing into my account and when it finally signed in which was 2 hours later on mobile data I then tried to transfer some money from one of my accounts to another account but it didn’t transfer please help with this issue thank you
-- Bart Simpson 1990, 2023-11-14

### ***-- "Huge Improvements with new App"
Lately the app has been buggy, both on iPad and iPhone. It often hangs when logging in. It has also been slow often. Today it has refused to open a new Everyday account.
Thanks for reply developers. I was able to open the account on my iPhone by not using wifi.  Just updated to new version on iPad, and looks like it is working better on wifi now. Will keep testing and if there is any consistent issues, will update my review with symptoms.  👍🙏
-- ChandAsh9, 2023-08-16

### *---- "Update this app"
Can you guys please update this app. It never works properly and can never sign in when I need to transfer money. Extremely painful. Fix this
-- ethanxmcc, 2023-04-24

[View all NPBS Banking reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## NPBS Banking Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Finance | #157 |

## NPBS Banking Discovered Keywords
- npbs banking
- npbs
- newcastle perm
- newcastle permanent building society ltd
- newcastle city council
- newcastle
- greater bank
- greater app
- simple secure
- mobile bank

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