About the NS app
The free NS app is your ideal travelling companion. It lets you plan your entire journey to any address in the Netherlands and keep up to date with the latest travel information and any disruptions as you go. You can also easily check where you can hire a public transport bicycle or shared car in your area, or quickly find the nearest P+R if you are travelling partly by car. See how crowded it is on the train and have your tickets quickly on hand. Everything to help you get going by whatever transport suits you best today.
Why traveling with the NS app
+ Best app in the Public Transport category
+ over 2 million users
+ Quick, safe and easy payment
+ The “Nearby me” feature lets you see exactly which forms of transport are available in the neighbourhood, from train, bus, tram and metro to public transport bicycles and shared cars. All in a single overview. So it’s the easy way to plan your entire door-to-door journey.
+ Arrange it all easily in Mijn NS. You can check your balance, access your journey information, simply change your travel class and view and change your season tickets.
Feedback
Every journey starts with the NS app. That’s why we’re always improving the app with new functions that will help you with your journey even more. If you have any questions, tips or other feedback, let us know in the app. That will let us make the app experience even better!
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Screenshots
User Rating
4.59 out of 5
142 ratings
in Russia
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Ratings History
Reviews
Praises to the app
I’m very happy with the app. It’s a great help! The UX is very well crafted, and I just love the NS brand identity design, and the level over quality of the entire interface of both the app and the website. The underlying system that counts the price of past trips is horrible though. It takes many days for the details of past trips to get computed and displayed properly. It feels like the database is from the 80’s—that runs the NS system. So I am curious when will they upgrade/replace their underlying data model to something modern and instant.
Worst experience ever
They're constantly charging money for nothing.
The site is always glitching. It is not always possible to get through on the phone.
Buy a regular OV. Never buy a personalized card with a linked account!
Train and bus schedules are another topic. I have never experienced as many delays and cancellations as I did in Eindhoven.
Bad as hell
Just doesn’t work. Never.
Couldn’t log in Mijn NS account
Mijn NS works perfect from the PC, but don’t login in the app. Changed the password but it didn’t help.
Does not work
Tried to buy tickets, selected card, entered all the data, got message "something went wrong"
Работает через ж...
Купил билеты через iPad, в приложении не открываются. Только в iPhone. Приходит email, переадресовывает на сайт: там кнопка на скачивание. Приложение на iPad не реагирует. Спасибо, хоть так.
No Köln/Bohn airport
Tried to buy a ticket to Köln/Bohn airport, but there is no such station in the app. However, it is easy to do it via NS ticket machine.
If you promote the app as an alternative to a ticket machine, then please care to add all the stations that are available on a ticket machine.
