Nucleus Smart

Uma pena, pois depois que atualizei o IOS, o app não consegue conectar e manter a conexão com os 2 implantes. Apenas um permanece funcionando. Já fiz de tudo e nada resolve.

Desde a última atualização, não consigo mais abrir o app. Conecta no celular, mas não abre o aplicativo.

O APP é muito bom, uso constantemente e principalmente nas chamadas telefônicas, além do uso para ouvir música e filmes. No entanto tenho percebido que ele perde a conexão bluetooth com frequência. Talvez seja necessário uma atualização principalmente agora com o IOS 13...

Excelente!!!

O App poderia ser compatível com nucleus 6, parece ser bom!

This app regularly disconnects from my devices. Some other apps just reduce the sound(Words with friends). Other apps screw my ability to access programs and accessories (Soundbrenner metronome) . Sometimes deleting and reinstalling app, pairing my devices still denies me access to programs. The app finds my N8. Frequently the Resound HA pairs but does allow access to programs. This is so annoying that this app is so unstable. You guys have to get better with fixing this app. Not everyone is tech savvy. Too many steps to go through to get this app working with the devices. For the last two days the app wants me to start from scratch, login, verify my devices, then pair them. I shouldn’t have to do this DAILY!!!!!🤬

The app searches endlessly but cannot connect with my implant device nor my other hearing aid. The app worked fine before the update with the same phone. The problem? I can’t turn down the sensitivity so I’m constantly bombarded with high frequency ambient noise.

You fixed the login issue. It’s working again. Now if could get the iPhone telephone audio to work using the Apple Watch it would be great! Work for a couple days and now it’s back again making me remove the app and reinstall it each morning . PLEASE GET THIS THING FIXED.!!!

Need to delete and then reinstall this app daily in order to connect to my phone. Can’t change settings, volume !! And this is a medical devise?

I don’t know where to begin. I’m the dad of a 7yo w bilateral N7s. I’m also a full-stack CTO/CIO. Be glad you work for cochlear. I’d fire the whole team and bring in real devs. This app is EMBARRASSING!!!! People rely on this app - high impact - for controlling programs and for locating devices when lost. Onboarding is buggy, stuck in a loop trying to add a 2nd processor. Hooks into MFI accessibility framework are working poorly. Honestly, for me, nothing works. Hey, Cochlear prod dev! Get a watch app out so parents doesn’t have to hand kids a phone!!! Pinging your CEO on LinkedIn.