Hard time connecting device, treatment loading to long
I’m happy about device but app is not working properly
Yes, NuFACE® is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The NuFACE® app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
NuFACE® is free.
To get estimated revenue of NuFACE® app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.76 out of 5
16,355 ratings in United States
I’m happy about device but app is not working properly
I have been unable to successfully pair my device (trinity+ pro) since I first got it over a year ago. I reached out to support who said it was under warranty so gave me a new one, same issue. I have to manually track all treatments which is a pain. Can’t figure it out after resetting the device, reinstalling the app, and my phone. Very frustrating!
Helps you be consistent. So many features and treatments
Heidi
Brand new device, received for Christmas. Difficulty connecting (8+ tries w/ a iPhone 16) once I connected the different treatment options ask you to connect yet again before you can start the video. (which it won’t because of the poor Bluetooth) customer service and troubleshooting places the blame on your phone instead of what is clearly a manufacturer issue. They really should just show the videos without asking you to connect the device again before each use. Offer instruction to your customers who have already paid for an expensive device without extra hoops to jump through, if customers want to use the app as a digital esthetician and do targeting treatment plans let that be their choice, not yours.
😊
My first time using the Trinity+ was ok. I spent a 1/2 hour trying to get my system to pair with the application with no success. I did not realize there were currents coming from the machine so please make sure you use the activator gel. As this review was prompted after my first time using, I am limited with what I can share.
Quick and easy to follow instructions made a quick uplift fast and easy
Great
See a mild difference on day 1
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
436
|