---
title: "NYC 311 - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The NYC311 App is your on-the-go, one-stop shop for New York City government services.  Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools i"
---

# NYC 311 — United States

![NYC 311 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/04/0f/67/040f677b-a14d-3ede-8c03-98cac1885209/AppIcon-0-1x_U007ephone-0-1-0-85-220-0.png/400x400bb.png)

**Developer:** [Department of Information Technology And Telecomm](https://apptail.io/developer/department-of-information-technology-and-telecomm-ikvb) (United States)
**Category:** Utilities
**Rating:** 3.1/5 (420 ratings)
**Price:** Free
**Bundle ID:** gov.nyc.311Photos
**Store:** Apple App Store
**Country:** United States
**Version:** 5.26.0 (released 2026-09-29)
**Original Release:** 2009-08-12

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id324897619)
**AppTail Page:** [https://apptail.io/app/nyc-311-FXib/united-states](https://apptail.io/app/nyc-311-FXib/united-states)

## NYC 311 Description
The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:
- Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
- Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
- Track Service Requests. See the latest status of your requests all in one place.
- Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

## NYC 311 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ea/95/f4/ea95f424-54a6-fab5-3731-7ff8a1ff8ed4/1_Landing_Page.PNG/1320x2868.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/de/9c/da/de9cda6b-2077-d2b8-a70d-d717694fc305/2_Expanded_Calendar.png/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e1/65/4b/e1654bd4-1f83-edfe-5a3c-2faac50617b8/3_SR_Screen.png/1320x2868.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/50/08/a5/5008a5e7-fd4d-a8b6-51f7-819de3c1a35f/4_AI_Results.png/1320x2868.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/23/46/c4/2346c465-4b52-d9e9-6eab-38f86b5da377/Dark_5_My_Requests.PNG/1320x2868.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3e/a1/5e/3ea15e97-150f-3297-1f79-c04683bc4fc5/Dark_6_SR_Status.png/1320x2868.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1a/55/79/1a557981-3720-2dcf-c89e-c25014d981a5/Dark_7_Menu.png/1320x2868.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/db/6c/89/db6c897f-7233-d725-4f52-c3cbf4fc940d/Dark_8_Parking_Holidays.png/1320x2868.png)

## NYC 311 Rating Breakdown in United States
- 5 stars: 165 (39%)
- 4 stars: 35 (8%)
- 3 stars: 29 (7%)
- 2 stars: 41 (10%)
- 1 stars: 150 (36%)

## NYC 311 Reviews in United States

### *---- "Terrible usability, earlier features removed"
Still no support for third party keyboards after it was removed. This makes it very difficult to type descriptions.

Identification of locations for complaints does not work when streets don't have buildings on them or are newer. Whole sections of Brooklyn are impossible to use the map for and addresses need to be typed in manually.

No ability to resubmit tickets that were closed with no action taken.
-- Molybdenum trioxide, 2024-12-20

### ***** "Great app"
Use primarily for reporting parking violations. Works fantastically well. Leaps and bounds better than trying to navigate the website.
-- Seaport Brett, 2024-11-27

### ***-- "Love that the app is being worked on, more to do"
I love how straightforward the app is, but I wish 1. you could attach images to more complaints
2. You could do more complaints in-app rather than being redirected
3. You didn’t have to have an address for everything. Many real spaces with real issues don’t have building addresses, for example, the Captain J Patrick Walk path along the East River next to the FDR. 
4. More unsafe driving complaint options
5. More prompt response and more issues being resolved - I guess that’s not the app developers realm though :)
-- UrbanStudiesGeek, 2024-10-10

### ****- "All NYers should have this app"
It’s amazing to file a report and see the Sanitation department act on the issue within a day. 

Only 4 stars though because the app doesn’t feel quick and fluid until you use it a lot. 

Still needs the appropriate service request for throwing out mattresses without a bag (this is how bedbugs spread). The closest service request at the time of this writing is “illegal dumping” which is not correct.
-- Ajdfjfkfjfjfjfjfbfb, 2024-09-21

### *---- "Useless"
Used to be good for reporting things, now it only redirects you to web searches outside the app that only looks up policies. So why have an app?
-- Frankybonz, 2024-09-20

### *---- "Keeps sending me to a browser"
Search options are limited.  Every time I search for a complaint and look to file one it sends me through a browser to the NYC 311 site.  Why do I need an app of it keeps sending me to the site.  I also can’t look up the results of my request.  Why waste space on me device with this garbage
-- Redbeak, 2024-08-21

### *---- "Not accessible, hard to use, no results"
Can’t use voice input in comments. Can’t use autocorrect in comments. Doesn’t remember your preferences from previous submissions. And worst of all, doesn’t actually result in any resolutions for the issues you report.
-- DthanB, 2024-08-18

### ***** "Please make a new app!"
I love your app! Can you make an app called Nyc 911 please?
-- ian jean louis, 2024-08-02

### ***-- "Requires too many updates"
Seems like every time I go to use this app it shuts me down because an update is required. And I don’t have time in the moment to download an update, so I just skip using it. I update later but then they add another update, and… you get the point.
-- Uptown22, 2024-07-15

### ***** "Works Fine on my iPhone 11 for a few things"
I just use the 311 app mostly to look at the “suspended parking” days but submitted a request to replace street parking signs after a bike thief removed the sign and slid both of our bikes up and over the street sign post - bye bikes.
Took 6 months for them to replace the signs, but still worth the effort to report because before you know it, 6 months flies by quick.
-- LJ Elevias, 2024-05-26

[View all NYC 311 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## NYC 311 Discovered Keywords
- threehundredeleven
- staten island
- old nyc
- nyc dot
- pay and dispute
- alternate side parking
- nyc app
- nyc gov
- pay dispute
- citypay

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## NYC 311 Available In
- [United States](https://apptail.io/app/nyc-311-FXib/united-states)
- [Germany](https://apptail.io/app/nyc-311-FXib/germany)
- [Switzerland](https://apptail.io/app/nyc-311-FXib/switzerland)
- [Russia](https://apptail.io/app/nyc-311-FXib/russia)
- [Canada](https://apptail.io/app/nyc-311-FXib/canada)
- [Lebanon](https://apptail.io/app/nyc-311-FXib/lebanon)
- [Türkiye](https://apptail.io/app/nyc-311-FXib/turkey)
- [Luxembourg](https://apptail.io/app/nyc-311-FXib/luxembourg)
- [United Kingdom](https://apptail.io/app/nyc-311-FXib/united-kingdom)
- [Chile](https://apptail.io/app/nyc-311-FXib/chile)
- [South Korea](https://apptail.io/app/nyc-311-FXib/south-korea)
- [Australia](https://apptail.io/app/nyc-311-FXib/australia)
- [Czechia](https://apptail.io/app/nyc-311-FXib/czechia)
- [France](https://apptail.io/app/nyc-311-FXib/france)
- [Italy](https://apptail.io/app/nyc-311-FXib/italy)
- [Netherlands](https://apptail.io/app/nyc-311-FXib/netherlands)
- [Malaysia](https://apptail.io/app/nyc-311-FXib/malaysia)
- [Norway](https://apptail.io/app/nyc-311-FXib/norway)
- [Brazil](https://apptail.io/app/nyc-311-FXib/brazil)
- [Taiwan](https://apptail.io/app/nyc-311-FXib/taiwan)
- [Spain](https://apptail.io/app/nyc-311-FXib/spain)
- [Finland](https://apptail.io/app/nyc-311-FXib/finland)
- [Grenada](https://apptail.io/app/nyc-311-FXib/grenada)
- [Greece](https://apptail.io/app/nyc-311-FXib/greece)
- [Hong Kong SAR China](https://apptail.io/app/nyc-311-FXib/hong-kong)
- [Hungary](https://apptail.io/app/nyc-311-FXib/hungary)
- [Indonesia](https://apptail.io/app/nyc-311-FXib/indonesia)
- [Ireland](https://apptail.io/app/nyc-311-FXib/ireland)
- [Israel](https://apptail.io/app/nyc-311-FXib/israel)
- [India](https://apptail.io/app/nyc-311-FXib/india)
- [Iceland](https://apptail.io/app/nyc-311-FXib/iceland)
- [Japan](https://apptail.io/app/nyc-311-FXib/japan)
- [Kenya](https://apptail.io/app/nyc-311-FXib/kenya)
- [Kuwait](https://apptail.io/app/nyc-311-FXib/kuwait)
- [Cayman Islands](https://apptail.io/app/nyc-311-FXib/cayman-islands)
- [Kazakhstan](https://apptail.io/app/nyc-311-FXib/kazakhstan)
- [Sri Lanka](https://apptail.io/app/nyc-311-FXib/sri-lanka)
- [Latvia](https://apptail.io/app/nyc-311-FXib/latvia)
- [Madagascar](https://apptail.io/app/nyc-311-FXib/madagascar)
- [North Macedonia](https://apptail.io/app/nyc-311-FXib/north-macedonia)
- [Mali](https://apptail.io/app/nyc-311-FXib/mali)
- [Macao SAR China](https://apptail.io/app/nyc-311-FXib/macau)
- [Malta](https://apptail.io/app/nyc-311-FXib/malta)
- [Mauritius](https://apptail.io/app/nyc-311-FXib/mauritius)
- [Mexico](https://apptail.io/app/nyc-311-FXib/mexico)
- [Nigeria](https://apptail.io/app/nyc-311-FXib/nigeria)
- [South Africa](https://apptail.io/app/nyc-311-FXib/south-africa)
- [Armenia](https://apptail.io/app/nyc-311-FXib/armenia)
- [Angola](https://apptail.io/app/nyc-311-FXib/angola)
- [Argentina](https://apptail.io/app/nyc-311-FXib/argentina)
- [Austria](https://apptail.io/app/nyc-311-FXib/austria)
- [Azerbaijan](https://apptail.io/app/nyc-311-FXib/azerbaijan)
- [Barbados](https://apptail.io/app/nyc-311-FXib/barbados)
- [Belgium](https://apptail.io/app/nyc-311-FXib/belgium)
- [Bulgaria](https://apptail.io/app/nyc-311-FXib/bulgaria)
- [Bermuda](https://apptail.io/app/nyc-311-FXib/bermuda)
- [Brunei](https://apptail.io/app/nyc-311-FXib/brunei)
- [Belarus](https://apptail.io/app/nyc-311-FXib/belarus)
- [Belize](https://apptail.io/app/nyc-311-FXib/belize)
- [Colombia](https://apptail.io/app/nyc-311-FXib/colombia)
- [Cyprus](https://apptail.io/app/nyc-311-FXib/cyprus)
- [Denmark](https://apptail.io/app/nyc-311-FXib/denmark)
- [Dominican Republic](https://apptail.io/app/nyc-311-FXib/dominican-republic)
- [Algeria](https://apptail.io/app/nyc-311-FXib/algeria)
- [Ecuador](https://apptail.io/app/nyc-311-FXib/ecuador)
- [Egypt](https://apptail.io/app/nyc-311-FXib/egypt)
- [Uganda](https://apptail.io/app/nyc-311-FXib/uganda)
- [Uruguay](https://apptail.io/app/nyc-311-FXib/uruguay)
- [Uzbekistan](https://apptail.io/app/nyc-311-FXib/uzbekistan)
- [Vietnam](https://apptail.io/app/nyc-311-FXib/vietnam)
- [United Arab Emirates](https://apptail.io/app/nyc-311-FXib/united-arab-emirates)
- [New Zealand](https://apptail.io/app/nyc-311-FXib/new-zealand)
- [Peru](https://apptail.io/app/nyc-311-FXib/peru)
- [Philippines](https://apptail.io/app/nyc-311-FXib/philippines)
- [Pakistan](https://apptail.io/app/nyc-311-FXib/pakistan)
- [Poland](https://apptail.io/app/nyc-311-FXib/poland)
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- [Romania](https://apptail.io/app/nyc-311-FXib/romania)
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- [Singapore](https://apptail.io/app/nyc-311-FXib/singapore)
- [Senegal](https://apptail.io/app/nyc-311-FXib/senegal)
- [Suriname](https://apptail.io/app/nyc-311-FXib/suriname)
- [Thailand](https://apptail.io/app/nyc-311-FXib/thailand)
- [Ukraine](https://apptail.io/app/nyc-311-FXib/ukraine)
- [Namibia](https://apptail.io/app/nyc-311-FXib/namibia)
- [Croatia](https://apptail.io/app/nyc-311-FXib/croatia)
- [Guyana](https://apptail.io/app/nyc-311-FXib/guyana)
- [Botswana](https://apptail.io/app/nyc-311-FXib/botswana)
- [Jamaica](https://apptail.io/app/nyc-311-FXib/jamaica)

---

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