---
title: "o2 my Service - Reviews, Revenue and Downloads in Germany | Apple App Store"
description: "Die o2 my Service App hilft dir dabei, Fragen und Probleme rund um deinen Internet- und Mobilfunkanschluss selbst schnell und unkompliziert zu klären.  Analysen: • Automatische Problemerkennung • Kein"
---

# o2 my Service — Germany

![o2 my Service App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/84/14/1a/84141a90-ebb6-7e43-ee53-409014439046/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [Conntac](https://apptail.io/developer/conntac-pdw) (Germany)
**Category:** Utilities
**Rating:** 4.8/5 (11,362 ratings)
**Price:** Free
**Bundle ID:** net.conntac.o2de
**Store:** Apple App Store
**Country:** Germany
**Version:** 1.30.0 (released 2026-09-21)
**Original Release:** 2018-04-09
**Languages:** English, German, Italian, Polish, Romanian, Russian, Turkish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/de/app/app/id1305865393)
**AppTail Page:** [https://apptail.io/app/o2-my-service-Hpn/germany](https://apptail.io/app/o2-my-service-Hpn/germany)

## o2 my Service Description
Die o2 my Service App hilft dir dabei, Fragen und Probleme rund um deinen Internet- und Mobilfunkanschluss selbst schnell und unkompliziert zu klären.

Analysen:
• Automatische Problemerkennung
• Keine Wartezeit
• Direkt zur richtigen Anleitung

Interaktive Hilfe:
• Automatische Problemlösungen
• Verständliche Erklärungen
• Intelligente Rückfragen

Kontaktaufnahme:
• Den Kundenservice über die App kontaktieren
• Übermittlung der Analysen zur schnelleren Bearbeitung in der Hotline

Einrichtungsassistent:
• Erinnerung an das Aktivierungsdatum
• Erkennen des Routers mit Kamerascan
• Scan der Zugangsdaten und Freischaltung des Internetanschlusses
• Erkennen der WLAN-Daten und automatische Einrichtung der Verbindung

## o2 my Service Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cf/c0/9d/cfc09d1e-02f3-13ff-4033-6a390155b239/1_Main_Menu@2x.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ea/29/05/ea29051f-f69e-35f5-3281-7ae138d157fb/2_First_Time_Setup@2x.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/40/f2/5d/40f25d69-5e5d-73fe-6015-c924fda3eda8/3_Optimise_WiFi@2x.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e9/c3/c3/e9c3c383-4ab3-e294-ec44-00cb69fdbe46/4_Analysis@2x.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/cd/71/7e/cd717e81-6f38-23fc-0a19-9d46118e6169/5_Slideshows@2x.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ac/24/82/ac2482d1-5707-2982-2c3a-a113842c97f1/6_Customer_Support@2x.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8c/95/55/8c9555a3-d27f-8eb8-6815-6d1b44d4867e/7_Disruption@2x.jpg/1242x2688.png)

## o2 my Service Rating Breakdown in Germany
- 5 stars: 9,708 (85%)
- 4 stars: 1,082 (10%)
- 3 stars: 235 (2%)
- 2 stars: 69 (1%)
- 1 stars: 268 (2%)

## o2 my Service Reviews in Germany

### ***-- "Schlechtes netzt auf dem Dorf"
Bitte mal das netz ausbauen
-- Jey Joker, 2025-01-04

### ***** "Einrichtung"
Sehr gute Menüführung und wirklich einfach. Weiter so.
-- Habkeinennamengefunden, 2025-01-03

### ***** "Einrichtung WLan"
Hat alles sehr gut funktioniert
-- ggggttz6hjgft, 2025-01-02

### ****- "DSL Routerkonfiguration"
Die Unterstützung der Serviceapp ist prima, aber es werden Fachbegriffe ohne Ankündigung verwendet (z.B. SIP-Einstellung?), mit der ich spontan nicht klargekommen bin. Dadurch war auch eine komplette Installation / Konfiguration nicht möglich. Besser wäre ein weiterer Link in der SMS um das anzukündigen bzw. zu erklären.
-- Michi BH, 2024-12-27

### ***** "Schnell und hilfreich"
Ich hatte lange Schwierigkeiten den Router zu verbinden, mit der App war es nach einigen Minuten erledigt.
-- Froggy_User, 2024-12-27

### ***** "Einwandfrei"
Der Service ist einwandfrei, leicht verständlich und führt sehr gut durch die einzelnen Schritte.
-- 7Amadeus, 2024-12-23

### ***** "Sehrgut"
Einrichtung hat super funktioniert.
-- OleDie, 2024-12-20

### ***** "Good stuff"
Thank you guys
-- GeorgeWhitehorse, 2024-12-20

### ***** "Hilfe bei der Interneteinrichtung"
Einfach, schnell, super
-- Zelil, 2024-12-19

### ***** "sehr guter Service"
Ich kann weiterempfehlen
-- HMajidi, 2024-12-17

[View all o2 my Service reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## o2 my Service Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Germany | Utilities | #73 |

## o2 my Service Discovered Keywords
- o2 my service

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## o2 my Service Available In
- [Germany](https://apptail.io/app/o2-my-service-Hpn/germany)
- [Ukraine](https://apptail.io/app/o2-my-service-Hpn/ukraine)
- [United States](https://apptail.io/app/o2-my-service-Hpn/united-states)
- [Türkiye](https://apptail.io/app/o2-my-service-Hpn/turkey)
- [India](https://apptail.io/app/o2-my-service-Hpn/india)
- [Italy](https://apptail.io/app/o2-my-service-Hpn/italy)
- [Romania](https://apptail.io/app/o2-my-service-Hpn/romania)
- [Switzerland](https://apptail.io/app/o2-my-service-Hpn/switzerland)
- [Greece](https://apptail.io/app/o2-my-service-Hpn/greece)
- [Poland](https://apptail.io/app/o2-my-service-Hpn/poland)
- [Spain](https://apptail.io/app/o2-my-service-Hpn/spain)
- [Portugal](https://apptail.io/app/o2-my-service-Hpn/portugal)
- [Mexico](https://apptail.io/app/o2-my-service-Hpn/mexico)
- [France](https://apptail.io/app/o2-my-service-Hpn/france)
- [Hungary](https://apptail.io/app/o2-my-service-Hpn/hungary)
- [Russia](https://apptail.io/app/o2-my-service-Hpn/russia)
- [Austria](https://apptail.io/app/o2-my-service-Hpn/austria)
- [Bulgaria](https://apptail.io/app/o2-my-service-Hpn/bulgaria)
- [Australia](https://apptail.io/app/o2-my-service-Hpn/australia)
- [Czechia](https://apptail.io/app/o2-my-service-Hpn/czechia)
- [Netherlands](https://apptail.io/app/o2-my-service-Hpn/netherlands)
- [Croatia](https://apptail.io/app/o2-my-service-Hpn/croatia)
- [Egypt](https://apptail.io/app/o2-my-service-Hpn/egypt)
- [Belgium](https://apptail.io/app/o2-my-service-Hpn/belgium)
- [Denmark](https://apptail.io/app/o2-my-service-Hpn/denmark)
- [China](https://apptail.io/app/o2-my-service-Hpn/china)
- [Brazil](https://apptail.io/app/o2-my-service-Hpn/brazil)
- [Philippines](https://apptail.io/app/o2-my-service-Hpn/philippines)
- [Hong Kong SAR China](https://apptail.io/app/o2-my-service-Hpn/hong-kong)
- [Finland](https://apptail.io/app/o2-my-service-Hpn/finland)
- [Kazakhstan](https://apptail.io/app/o2-my-service-Hpn/kazakhstan)
- [Sweden](https://apptail.io/app/o2-my-service-Hpn/sweden)
- [Pakistan](https://apptail.io/app/o2-my-service-Hpn/pakistan)
- [Israel](https://apptail.io/app/o2-my-service-Hpn/israel)
- [Argentina](https://apptail.io/app/o2-my-service-Hpn/argentina)
- [Ecuador](https://apptail.io/app/o2-my-service-Hpn/ecuador)
- [North Macedonia](https://apptail.io/app/o2-my-service-Hpn/north-macedonia)
- [Japan](https://apptail.io/app/o2-my-service-Hpn/japan)
- [Canada](https://apptail.io/app/o2-my-service-Hpn/canada)
- [Chile](https://apptail.io/app/o2-my-service-Hpn/chile)
- [Vietnam](https://apptail.io/app/o2-my-service-Hpn/vietnam)
- [Slovenia](https://apptail.io/app/o2-my-service-Hpn/slovenia)
- [Colombia](https://apptail.io/app/o2-my-service-Hpn/colombia)
- [South Africa](https://apptail.io/app/o2-my-service-Hpn/south-africa)
- [Armenia](https://apptail.io/app/o2-my-service-Hpn/armenia)
- [Azerbaijan](https://apptail.io/app/o2-my-service-Hpn/azerbaijan)
- [Belarus](https://apptail.io/app/o2-my-service-Hpn/belarus)
- [Dominican Republic](https://apptail.io/app/o2-my-service-Hpn/dominican-republic)
- [Algeria](https://apptail.io/app/o2-my-service-Hpn/algeria)
- [Estonia](https://apptail.io/app/o2-my-service-Hpn/estonia)
- [Indonesia](https://apptail.io/app/o2-my-service-Hpn/indonesia)
- [Ireland](https://apptail.io/app/o2-my-service-Hpn/ireland)
- [Iceland](https://apptail.io/app/o2-my-service-Hpn/iceland)
- [South Korea](https://apptail.io/app/o2-my-service-Hpn/south-korea)
- [Kuwait](https://apptail.io/app/o2-my-service-Hpn/kuwait)
- [Lebanon](https://apptail.io/app/o2-my-service-Hpn/lebanon)
- [Lithuania](https://apptail.io/app/o2-my-service-Hpn/lithuania)
- [Madagascar](https://apptail.io/app/o2-my-service-Hpn/madagascar)
- [Malta](https://apptail.io/app/o2-my-service-Hpn/malta)
- [Malaysia](https://apptail.io/app/o2-my-service-Hpn/malaysia)
- [Namibia](https://apptail.io/app/o2-my-service-Hpn/namibia)
- [Nigeria](https://apptail.io/app/o2-my-service-Hpn/nigeria)
- [Norway](https://apptail.io/app/o2-my-service-Hpn/norway)
- [Nepal](https://apptail.io/app/o2-my-service-Hpn/nepal)
- [New Zealand](https://apptail.io/app/o2-my-service-Hpn/new-zealand)
- [Peru](https://apptail.io/app/o2-my-service-Hpn/peru)
- [Saudi Arabia](https://apptail.io/app/o2-my-service-Hpn/saudi-arabia)
- [Singapore](https://apptail.io/app/o2-my-service-Hpn/singapore)
- [Slovakia](https://apptail.io/app/o2-my-service-Hpn/slovakia)
- [Thailand](https://apptail.io/app/o2-my-service-Hpn/thailand)
- [Tunisia](https://apptail.io/app/o2-my-service-Hpn/tunisia)
- [Taiwan](https://apptail.io/app/o2-my-service-Hpn/taiwan)
- [United Arab Emirates](https://apptail.io/app/o2-my-service-Hpn/united-arab-emirates)
- [Uganda](https://apptail.io/app/o2-my-service-Hpn/uganda)
- [Latvia](https://apptail.io/app/o2-my-service-Hpn/latvia)
- [British Virgin Islands](https://apptail.io/app/o2-my-service-Hpn/british-virgin-islands)
- [Ghana](https://apptail.io/app/o2-my-service-Hpn/ghana)
- [Suriname](https://apptail.io/app/o2-my-service-Hpn/suriname)

---

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