OC REWARDS

This may be among the worst apps I’ve ever used for a restaurant. I was trying to add the party pack for 4, and I can’t even reach the checkout cart. I choose the appetizer, then choose the pizza, and when I click “add to basket”, it just reverts back to the main menu with nowhere to access the cart. If I choose the “buy now” option, it just goes to a page that says “basket is empty”. I then went and signed up for the rewards account, thinking it may be required, and I had the same result. I rarely leave reviews, but this app experience is so horrendous that it should be noted. I’ll be deleting the app and removing myself from all future marketing emails, and likely won’t be ordering from OC anytime soon either.

Sometimes orders get blocked. DoorDash, etc use the same system. It’s no fun to arrive at the target time and have to wait 40 minutes for your pick up. Call ahead.

for how busy a server can get he took care of me and my family with no problem. Maybe you could’ve filled my water up a couple more times but whatever, this is at the aurora location. He still did an awesome job and the food was great. Delicious, of course I’m coming back.

Very few things on this app work.

Great place to get different beers and pizza. Wings and nachos are also great options

I love the OC but….ok it has nothing to do with the app the app is fine. Whatever. I gave it a three star because of the ownership of the stores. I miss getting the shirts like we used to. For one now when you go do a mini tour you don’t get the shirt till after the holiday is over so you can’t wear it till the following year. Plus the quality of the shirts are trash from the old ownership. As I write this review it’s the beginning of football season but there is no mini tour. WTH! I get you have extra shirts after the mini tour but there needs to be a happy medium. I come to Old Chicago because of the staff the atmosphere and the perks. But company that took this place over took part of that away. Do better owners of OC!

Why send notifications of discounts that aren’t usable at our local franchised restaurant… ugh!

Food was fine, however they forgot to include the sauces for both our meals and sides. Pretty disappointed.

This is obviously asking for a review for the application, however the app is decent. Nothing fancy, it works. The rewards system could be better. The restaurant is great every time.

We go to Old Chicago often, and we desperately miss the old days when we received a printout of our tour progress. They now tell us to track it in this app, but that’s impossible. It always shows 0/12 for the mini tour items, and the transaction history doesn’t show anything but points, with “Invalid Date.” The “Purchased Beers” section shows beers ordered weeks ago. Seriously, Old Chicago, is this the best you can do? This app is pathetic.