Omnipod VIEW®

I wanted to use it to assist my daughter in managing her diabetes so I can see what basal settings and IOB the pod has. But it almost never updates. It is often 5 to 8 hours behind and therefore totally useless. It does not matter if we are in the same home network, the synching is abysmally hours behind. Please fix the synching!

We got the dash and after followed instructions to download the view app. My son is able to get it on his app but I am unable to connect to the link on the view app. I intended to call and before I knew it a month had gone by. Called to get the help on this issue and was told this has been happening to others as well and the problem has yet to be fixed for some time now. The lack of urgency in fixing this issue is concerning to me. Hoping soon this issue will be resolved so myself and my sons school nurse will be able to view his info.

Both my sister and I were added by my father as invites to view his omnipod, when we try to accept the invite an error page displays- I have tried to contact customer support and they were not helpful. It seems like this feature is too buggy for omnipod. The amount of money that they charge should warrant a flawless system but this definitely falls short

Need app updated to view Omnipod 5 users. Glooko doesn’t update on app unless you sign out and back in (they say they’re aware of problem and working on) and even when updated doesn’t show when pod was changed last, how much insulin is left, etc.

This app rarely works. Very difficult to reconnect after it freezes. When it works, it’s great.

It is very unreliable. A lot of times it doesn’t work. Now for weeks it is showing error and old readings. Insulet knows about it but they are doing nothing to fix it. You can not relay on it.

Can not get the viewer app to work on parents phone. Did everything correctly with setting up PDM and setting up display on child’s phone. But will not accept invite on parents phone. We have tried over and over it just won’t accept. Disappointed this was a big deal to us as parents to have this technology to help monitor my child. :(

Being able to view data from my wife’s OmniPod Dash system is important to me. The View app just does not do that on a consistent basis. Whether we are both on the same wi-fi network or in different locations I can’t count on data in my View app matching what is on her PDM. Alerts from her PDM sometimes come in a day late, not much use. A call into Insulet for a tech assist results in a promised return phone call that never happens. Please make the next iteration of View more reliable.

Zero stars. Once upon a time this app was essential for diabetes management with my child now it’s completely useless. We are on week 3 of the data being anywhere from 12-24 hours delayed even though the time stamp is current. The data is correct on the Omnipod Display app on my child’s phone but forever incorrect on the View app. We have deleted, reinstalled, unfollowed, refollowed and nothing fixes it. Completely useless at the moment.

Had to get a new PDM and now can’t connect at all. I have sent my phone 4 access codes get them in about 30 minutes, then it says the codes expired. When the app was working it was always off and never accurate to what the actual IOB was.