---
title: "OneAgent - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/con"
---

# OneAgent — South Africa

![OneAgent App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/af/17/c8/af17c877-1c9c-fd3c-0469-cb0328496129/mzl.fwmagkld.jpg/434x0w.png)

**Developer:** [Collab](https://apptail.io/developer/collab-NTCc)
**Category:** Business
**Rating:** 5.0/5 (1 ratings)
**Price:** Free
**Bundle ID:** pt.collab.mobile.oneagent
**Store:** Apple App Store
**Country:** South Africa
**Version:** 2.5.4.4 (released 2017-01-09)
**Original Release:** 2016-07-11
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1126324278)
**AppTail Page:** [https://apptail.io/app/oneagent-aKBj/south-africa](https://apptail.io/app/oneagent-aKBj/south-africa)

## OneAgent Description
OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.

## OneAgent Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/f9/d1/89/f9d189dd-7222-934d-b098-9654567f8aa2/pr_source.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/1d/9d/68/1d9d68d9-9129-74f0-1762-a235fef90292/mzl.lwjfgzrn.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/ba/07/11/ba0711e1-85db-630a-9ccf-34e94edec202/mzl.lxfbfexh.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/75/7d/bb/757dbb71-592a-f688-e0f8-a7571ceb78ae/mzl.gxhgywvh.png/640x960.png)

## OneAgent Rating Breakdown in South Africa
- 5 stars: 1 (100%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 0 (0%)






## OneAgent Available In
- [Malaysia](https://apptail.io/app/oneagent-aKBj/malaysia)
- [South Africa](https://apptail.io/app/oneagent-aKBj/south-africa)
- [United Kingdom](https://apptail.io/app/oneagent-aKBj/united-kingdom)
- [Iceland](https://apptail.io/app/oneagent-aKBj/iceland)
- [New Zealand](https://apptail.io/app/oneagent-aKBj/new-zealand)
- [Canada](https://apptail.io/app/oneagent-aKBj/canada)
- [Poland](https://apptail.io/app/oneagent-aKBj/poland)
- [Russia](https://apptail.io/app/oneagent-aKBj/russia)
- [Thailand](https://apptail.io/app/oneagent-aKBj/thailand)
- [United States](https://apptail.io/app/oneagent-aKBj/united-states)
- [Peru](https://apptail.io/app/oneagent-aKBj/peru)
- [Ecuador](https://apptail.io/app/oneagent-aKBj/ecuador)

---

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