---
title: "中國人壽（海外）OneService App - Reviews, Revenue and Downloads in Hong Kong SAR China | Apple App Store"
description: "【中國人壽（海外）OneService App】  OneService手機應用程式專為中國人壽（海外）香港分公司、澳門分公司及新加坡公司客戶而設，一APP在手，輕鬆管理保單，盡享生活便利。  【個人保險自助服務】 - 快捷查閱保單保障範圍，全面掌握帳戶資訊。 - 隨時隨地遞交保單服務及理賠申請（醫療/意外/危疾等）。 - 快速繳付保費及領款服務。 - 即時追蹤投保、保單服務及理賠進度及接收進度通"
---

# 中國人壽（海外）OneService App — Hong Kong SAR China

![中國人壽（海外）OneService App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/24/00/94/24009465-218a-5511-3798-e3d9e6340234/AppIcon-0-0-1x_U007ephone-0-11-0-85-220.png/434x0w.png)

**Developer:** [China Life Trustees](https://apptail.io/developer/china-life-trustees-aaMb) (Hong Kong SAR China)
**Category:** Finance
**Rating:** 3.6/5 (166 ratings)
**Price:** Free
**Bundle ID:** hk.com.chinalife.healthapp
**Store:** Apple App Store
**Country:** Hong Kong SAR China
**Version:** 2.0.22 (released 2026-09-24)
**Original Release:** 2017-10-11
**Languages:** Chinese, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/hk/app/app/id1275497100)
**AppTail Page:** [https://apptail.io/app/oneservice-app-blJh/hong-kong](https://apptail.io/app/oneservice-app-blJh/hong-kong)

## 中國人壽（海外）OneService App Description
【中國人壽（海外）OneService App】

OneService手機應用程式專為中國人壽（海外）香港分公司、澳門分公司及新加坡公司客戶而設，一APP在手，輕鬆管理保單，盡享生活便利。

【個人保險自助服務】
- 快捷查閱保單保障範圍，全面掌握帳戶資訊。
- 隨時隨地遞交保單服務及理賠申請（醫療/意外/危疾等）。
- 快速繳付保費及領款服務。
- 即時追蹤投保、保單服務及理賠進度及接收進度通知。

【團體保險自助服務】
- 透過電子理賠服務，大大減省處理繁複流程的時間。
- 快速搜尋網路醫生名單。
- 檢視保單相關的資訊。

備註：個險理賠、繳費及團險服務暫不適用於新加坡公司客戶。

【退休金自助服務】（只適用於澳門分公司客戶）
- 實時查詢退休金帳戶結餘、供款記錄及直觀展示基金表現，實現帳戶全景可視化。
- 線上調整供款投放比例，快捷提交服務申請。
- 服務處理節點實時推送, 輕鬆追蹤辦理進度。

以上主要功能因本地策略及市場特點而存在差異。我們將持續致力於優化各地服務平臺，為所有客戶帶來更貼合本地需求的體驗。

## 中國人壽（海外）OneService App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8b/d5/52/8bd552bc-88c5-bb74-e76e-58fc792265a5/12_P1@1x.png/1320x2868.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1c/88/db/1c88dbd9-67bf-af9f-2622-5141675ea1fe/12_P2@1x.png/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/81/2d/6c/812d6cd4-6e22-4e27-cb7c-f3bacac2b456/12_P3@1x.png/1320x2868.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fc/08/24/fc08240b-8185-5982-dbf7-3b362617c79b/12_P4@1x.png/1320x2868.png)

## 中國人壽（海外）OneService App Rating Breakdown in Hong Kong SAR China
- 5 stars: 102 (61%)
- 4 stars: 2 (1%)
- 3 stars: 4 (2%)
- 2 stars: 4 (2%)
- 1 stars: 54 (33%)

## 中國人壽（海外）OneService App Reviews in Hong Kong SAR China

### *---- "聯絡CS又答唔到，個app 又指示差"
首先 用視訊問診 禁完排隊詳情完全無通知及沒有見到自已預約！打去問cs 叫我隔多幾日再試！=3=
-- jennieeeeeLOY, 2024-12-30

### *---- "Can’t open app"
App can’t be loaded and just shown the company app
-- Ahzukzuk, 2024-12-12

### **--- "App Crush？"
The App cant be load，only ‘ china life’ slogan nothing show up
-- 小桃尊, 2024-12-10

### *---- "垃圾"
垃圾，完全入唔到，一直停留logo界面
-- 幻吕--出租半邊床, 2024-11-30

### *---- "Not working on iPhone 15pro"
Completely freeze on the page .how does it work? Gosh
-- justdanceplayersummer, 2024-11-21

### *---- "開不到APP"
開不到APP已有兩個月，為什麼沒有人處理，寫程式的公司可以換掉
-- 柏林圍場, 2024-08-24

### *---- "IOS app 沒反應"
IOS app 只顯示中國人壽logo, 沒法進入功能頁面。此狀況已維持了超過1個月了。請盡快修復！謝謝
-- Amymingming, 2024-07-25

### *---- "打唔開App"
一直停留在logo畫面，真垃圾，希望改善。
-- 3仔, 2024-07-24

### *---- "Your app doesn’t load on my iPhone 15 pro. It freezes on the loading page, what should I do?"
It freezes!
-- User3654133, 2024-07-22

### *---- "已更新到最新版，仍舊開不到app"
一直只顯示中海外icon, 無內容
-- KammyChann, 2024-07-20

[View all 中國人壽（海外）OneService App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## 中國人壽（海外）OneService App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Hong Kong SAR China | Finance | #75 |


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## 中國人壽（海外）OneService App Available In
- [Hong Kong SAR China](https://apptail.io/app/oneservice-app-blJh/hong-kong)
- [China](https://apptail.io/app/oneservice-app-blJh/china)
- [Macao SAR China](https://apptail.io/app/oneservice-app-blJh/macau)
- [Japan](https://apptail.io/app/oneservice-app-blJh/japan)
- [Singapore](https://apptail.io/app/oneservice-app-blJh/singapore)
- [United States](https://apptail.io/app/oneservice-app-blJh/united-states)
- [Colombia](https://apptail.io/app/oneservice-app-blJh/colombia)
- [Czechia](https://apptail.io/app/oneservice-app-blJh/czechia)
- [Germany](https://apptail.io/app/oneservice-app-blJh/germany)
- [Denmark](https://apptail.io/app/oneservice-app-blJh/denmark)
- [France](https://apptail.io/app/oneservice-app-blJh/france)
- [Croatia](https://apptail.io/app/oneservice-app-blJh/croatia)
- [Indonesia](https://apptail.io/app/oneservice-app-blJh/indonesia)
- [Kazakhstan](https://apptail.io/app/oneservice-app-blJh/kazakhstan)
- [Lithuania](https://apptail.io/app/oneservice-app-blJh/lithuania)
- [Madagascar](https://apptail.io/app/oneservice-app-blJh/madagascar)
- [Malaysia](https://apptail.io/app/oneservice-app-blJh/malaysia)
- [Nigeria](https://apptail.io/app/oneservice-app-blJh/nigeria)
- [Netherlands](https://apptail.io/app/oneservice-app-blJh/netherlands)
- [Nepal](https://apptail.io/app/oneservice-app-blJh/nepal)
- [New Zealand](https://apptail.io/app/oneservice-app-blJh/new-zealand)
- [Peru](https://apptail.io/app/oneservice-app-blJh/peru)
- [Pakistan](https://apptail.io/app/oneservice-app-blJh/pakistan)
- [Poland](https://apptail.io/app/oneservice-app-blJh/poland)
- [Russia](https://apptail.io/app/oneservice-app-blJh/russia)
- [Saudi Arabia](https://apptail.io/app/oneservice-app-blJh/saudi-arabia)
- [Sweden](https://apptail.io/app/oneservice-app-blJh/sweden)
- [Türkiye](https://apptail.io/app/oneservice-app-blJh/turkey)
- [Taiwan](https://apptail.io/app/oneservice-app-blJh/taiwan)
- [Austria](https://apptail.io/app/oneservice-app-blJh/austria)
- [South Africa](https://apptail.io/app/oneservice-app-blJh/south-africa)
- [Australia](https://apptail.io/app/oneservice-app-blJh/australia)
- [Azerbaijan](https://apptail.io/app/oneservice-app-blJh/azerbaijan)
- [Belarus](https://apptail.io/app/oneservice-app-blJh/belarus)
- [Canada](https://apptail.io/app/oneservice-app-blJh/canada)
- [Switzerland](https://apptail.io/app/oneservice-app-blJh/switzerland)

---

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