---
title: "OneService-Serving Your Estate - Reviews, Revenue and Downloads in Singapore | Apple App Store"
description: "The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere.  - Improve your neighbourhood by submitting feedback    Fix issues like cleanliness, pests and mainten"
---

# OneService-Serving Your Estate — Singapore
> For neighbourhood needs

![OneService App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/65/7f/14/657f14ce-d865-9993-7870-8bd72a43d7a0/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [Ministry of National Development](https://apptail.io/developer/ministry-of-national-development-QIpd) (Singapore)
**Category:** Productivity
**Rating:** 4.5/5 (9,579 ratings)
**Price:** Free
**Bundle ID:** sg.gov.mnd.oneservice
**Store:** Apple App Store
**Country:** Singapore
**Version:** 8.2.0 (released 2026-05-19)
**Original Release:** 2015-01-21
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/sg/app/app/id947274394)
**AppTail Page:** [https://apptail.io/app/oneservice-serving-your-estate-HtU/singapore](https://apptail.io/app/oneservice-serving-your-estate-HtU/singapore)

## OneService Description
The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere. 
- Improve your neighbourhood by submitting feedback 
 
Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App.  We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible! 
 
Download the OneService App and login with your Singpass account to start improving your neighbourhood today! 
 
KEY APP FEATURES  
Report municipal issues in your neighbourhood such as: 
- Facilities maintenance in HDB estates 
- Illegal parking 
- Cleanliness 
- Roads & Footpaths 
- Animals & Birds 
- Pests  
- Smoking in prohibited places 
- And more!! 
 
ABOUT ONESERVICE 
This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies: 
- Building and Construction Authority (BCA) 
- Housing and Development Board (HDB) 
- Land Transport Authority (LTA) 
- National Environment Agency (NEA) 
- National Parks Board (NParks) 
- People’s Association (PA) 
- PUB, the National Water Agency 
- Singapore Land Authority (SLA) 
- Singapore Police Force (SPF) 
- Urban Redevelopment Authority (URA)  
 
FEEDBACK 
For feedback on the OneService App, you can submit it as a case via the app.  
If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg 
 
TERMS OF USE AND PRIVACY  
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App. 
URL for Terms of Use: 

URL for Privacy Policy: 


## OneService Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/63/02/ca/6302ca9e-366d-a937-fd74-c81ff7425547/Artwork_1.png/1320x2868.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/bd/52/e0/bd52e0e3-6f91-8fbf-cd4e-6a6ce7f9eaeb/Artwork_2.png/1320x2868.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f9/94/6c/f9946c07-5be0-6d55-dfb4-391e9be5f17c/Artwork_3.png/1320x2868.png)

## OneService Rating Breakdown in Singapore
- 5 stars: 7,602 (79%)
- 4 stars: 909 (9%)
- 3 stars: 170 (2%)
- 2 stars: 109 (1%)
- 1 stars: 789 (8%)

## OneService Reviews in Singapore

### *---- "Bug"
Seems to be a bug that says Finalizing Your Profile and stuck in perpetual loop even before Singpass login.
-- Reborn0084, 2024-12-28

### ****- "Yishun Park"
Make it more simple please
-- LS Ng, 2024-12-28

### *---- "Unable to open app on iOS18.2"
Changed to new phone but somehow the app just crashes and is unable to open. Tried to download and reinstall many times but still the same.
-- NAOHAM, 2024-12-27

### **--- "Unable to login through Singpass"
Tried multiple times to login via Singpass after downloading the app.  Not sure what’s the problem & where to get help.
-- sjouy, 2024-12-26

### *---- "Horrible app"
Waste of time and so difficult to upload photo
-- TiJan Syafiq, 2024-12-25

### **--- "Not working"
Can’t launch at all with Norton antivirus on iOS18.2. Why? When cybersecurity is so important now. Also, relevant authorities close tickets before issues are resolved. Users should have the right to agree to close the tickets, suggest to incorporate such functions.
-- muchtosay, 2024-12-12

### ***** "Thank you"
Thanks for having this app for me to escalate any issues nearby my estate. Some cases may not get solved or maybe my expectation is very high but nevertheless most of the times it get solved very fast. Thanks again
-- Delta SK Low, 2024-12-11

### ****- "Owner of 33 Bukit tunggal rd"
So far no action has been taken
-- Leengukhiong1234, 2024-12-11

### ***** "Service"
Always get a response no matter what. No need the hassle to look for the owner. It encourages more to use it to improve the life and services in the country
-- Thunderlemon, 2024-12-10

### ***** "Response"
Never fail to respond and resolve any reported 👍👍👍
-- Etyphoon, 2024-12-09

### *---- "Cannot Login"
After the recent upgrade to that app I could no longer log in. After clicking Login with SingPass the app just hangs there. I tried deleting and reinstalling but still no success. Pls fix this. Thks.
-- Kakisakit, 2024-12-07

### ***** "good developer"
developer is good. the app works as it should. BUT

this app is blackhole for feedbacks. you can complain all you want and nothing useful is ever done to resolve issues.
-- JonathanChua, 2024-12-06

### ***** "Feedback"
This an excellent platform to engage public and operational team to address feedback quickly. Big thank you to all involved to get work well done so quickly. Much appreciate your timely updates and responsiveness to feedback.
-- Hekko One, 2024-12-06

### *---- "seems that you have encountered a connectivity error"
I could not log in today….
-- Bananafudge1356, 2024-12-01

### *---- "Not working!!!"
App has not been working for last one month. Not able to run even after deleting and reinstalling the app.
-- Louiskwy, 2024-12-01

### *---- "Keep crashing."
Can’t contact app dev webpage due to error 403.
-- TAKO WONG, 2024-11-29

### ***-- "No more?"
This app no more using?
-- Javakit, 2024-11-26

### *---- "Unable to log in"
I have been trying to log into the app and I can’t even log into singpass. The circle just goes round and round and no way. Can please fix the issue.
-- Nobody nobody but me, 2024-11-26

### ***** "Good service and portal"
Thank you
-- jumanjijedi, 2024-11-22

### *---- "Can’t login, spinning circles"
Was working fine until 2-3 weeks ago. Singpass is the only login option. Unable to login, just keeps spinning circles after selecting login using Singpass.

Please fix the bug, thanks!
-- Quackerloc, 2024-11-21

[View all OneService reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## OneService Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Productivity | #23 |
| Top Free | Singapore | Overall | #233 |

## OneService Discovered Keywords
- weatherpro
- oneservice
- your weather app
- 1weather
- cuteweather
- weather today
- neighborhood
- smoke free
- stop smoking app
- national parks

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## OneService Available In
- [Singapore](https://apptail.io/app/oneservice-serving-your-estate-HtU/singapore)
- [United States](https://apptail.io/app/oneservice-serving-your-estate-HtU/united-states)

---

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