---
title: "Onetouch Essentials - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "OneTouch Essentials Carer App  The app is designed to enhance communication and streamline care delivery to enable carers to have more time with their service users/clients and help them to do what th"
---

# Onetouch Essentials — United Kingdom

![Onetouch Essentials App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9e/be/4e/9ebe4e4a-f1b8-416e-f895-b54478f78ca1/AppIcon-0-0-1x_U007emarketing-0-11-0-sRGB-85-220.png/400x400bb.png)

**Developer:** [Reactive Studios](https://apptail.io/developer/reactive-studios-NaBe)
**Category:** Business
**Rating:** 2.5/5 (42 ratings)
**Price:** Free
**Bundle ID:** com.rs.oneplan
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 8.1.0 (released 2026-02-03)
**Original Release:** 2020-04-23

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1495167623)
**AppTail Page:** [https://apptail.io/app/onetouch-essentials-QmL/united-kingdom](https://apptail.io/app/onetouch-essentials-QmL/united-kingdom)

## Onetouch Essentials Description
OneTouch Essentials Carer App

The app is designed to enhance communication and streamline care delivery to enable carers to have more time with their service users/clients and help them to do what they do best: provide the highest standard of service.

Key Features:

Electronic Call Monitoring (ECM): Real time tracking of client visits. 
Rotas Display &amp; Customisation: Easily view and manage your weekly rotas. 
Clocking In &amp; Out: Seamless visit tracking using NFC tags, Button Clock, or QR code scanning.
Medication Management: Track and record medications, sign for PRN meds, view medication history, and access client and doctor information.
Task &amp; Outcome Management: Stay on top of task completion with real-time updates, and record outcomes efficiently via the app.
Client Care Plans &amp; Information: Access client care plans, contact details, and vital information at your fingertips.
Incident Logging &amp; Body Maps: Instantly report incidents with detailed body maps for accurate documentation.
Welfare Checks &amp; Assessments: Perform welfare checks and log assessments quickly while also maintaining detailed records.
Location Tracking &amp; Hours Stats: Track your location for better coordination of your routes and review your work hours statistics.
Offline Functionality: Use the app fully offline, ensuring uninterrupted access to your work, even without an internet connection.
Holiday Viewing &amp; Notifications: View upcoming holidays and receive real-time office notifications about rota changes.
Easy Access &amp; Safety: Instantly access key client information, along with simple contact linking for easy communication.

Designed for carers, the OneTouch Essentials Carer App makes it easier to provide exceptional care while staying organised and informed—anytime, anywhere.
Download now and experience a more efficient, effective way to care!

## Onetouch Essentials Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/02/b0/ab/02b0abc7-c4b1-ddc5-bc5c-212885ff58d0/pr_source.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ec/07/ea/ec07ea80-6ff9-64e4-ccaf-4f22ccc7cb86/f42045d0-73ff-4c61-a255-177092c65086_app2.jpg/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7a/6d/8f/7a6d8faa-2dc0-3571-20d1-f0b35306f9ee/161bd6f3-1304-4d12-bdd9-ee21baf5f8b6_app3.jpg/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/20/9c/c2/209cc28a-38f9-fc67-1f41-8903c7076c40/ff3f5900-30e5-4ea9-9750-29a4197f3cdd_app4.png/2048x2732.png)

## Onetouch Essentials Rating Breakdown in United Kingdom
- 5 stars: 11 (26%)
- 4 stars: 4 (10%)
- 3 stars: 2 (5%)
- 2 stars: 2 (5%)
- 1 stars: 23 (55%)

## Onetouch Essentials Reviews in United Kingdom

### **--- "Pronlem with new Update"
This app sometimes takes a long time to open. With the new update, the Face ID option has been moved to the very bottom, and it’s hard to tap without first minimising the PIN number keypad. The Face ID icon is also very small and often needs 3–4 taps before it works. Previously, Face ID worked well I could just open the app and it would unlock automatically, but now it’s not working as smoothly.
-- Zakir231, 2025-07-22

### *---- "Features"
You can’t upload pictures for supporting evidence etc, there’s no feature for it
Can’t work with no signal
-- diddie164, 2025-07-15

### *---- "Need improvement"
There are still more areas need improvement such as ability to edit report after submission. Unlike other apps, It’s very difficult to edit or correct mistakes with your app.
-- Samsideen Kalejaiye, 2025-02-03

### ***-- "Need to improve on the total cumulative hours per month"
The app is easy to use. There is a need for creating a provision for one to access his or her total cumulative hours per month. Daily total hours summary as well as weekly are very important to me.
-- Shinaebani, 2025-02-02

### *---- "Rubbish"
Rubbish and drains battery
-- 64863568, 2024-10-23

### *---- "Rubbish if you are a client"
No facility for client login. Have to go via internet for family login.
Once you are in you can not see carer notes. This does not facilitate notes being left with client. This does not comply with the Care Act 2014/19.
Numerous emails sent with no response.
Software is a glorified excel spreadsheet.
-- MitchellNoel, 2024-05-16

### *---- "Zero"
Always asking location on  , it’s take your all phone battery drain in 2-3 hours , 24/7 using always your location , must have to consider about location while open app using location ok but why always , it’s bad effect on mobile battery or provide your on mobile phone for use this app. Thanks
-- Ricky1471, 2023-10-20

### *---- "Ads"
Since the last update on IOS this app has been awful.

No connection or poor connection at best.
Log in then 10 mins later tells you your late.
 Disappearing notes.
 And unexpected log outs.

At the moment on my iPhone 14 pro max running IOS 17 this app is useless.
-- Adsrodgers, 2023-09-19

### *---- "Logging me out"
The app is fully logging me out which makes life really difficult and also new update is not providing the details on the scheduled hours of clients. Really annoyed
-- PNB wake up, 2023-09-07

### ****- "Poor connection unable to process request"
This app is really good but with the recent update, though it’s much easier to login with the pin, when I use the Face ID option, I keep getting “Poor connection unable to process request 2”. I have an active 5g and also use a Wi-Fi.
-- Celsius_k, 2023-09-06

[View all Onetouch Essentials reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## Onetouch Essentials Discovered Keywords
- care planning
- one plan
- ecm
- oneplan

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## Onetouch Essentials Available In
- [United Kingdom](https://apptail.io/app/onetouch-essentials-QmL/united-kingdom)
- [Nigeria](https://apptail.io/app/onetouch-essentials-QmL/nigeria)
- [India](https://apptail.io/app/onetouch-essentials-QmL/india)
- [Australia](https://apptail.io/app/onetouch-essentials-QmL/australia)
- [Azerbaijan](https://apptail.io/app/onetouch-essentials-QmL/azerbaijan)
- [Belgium](https://apptail.io/app/onetouch-essentials-QmL/belgium)
- [Brunei](https://apptail.io/app/onetouch-essentials-QmL/brunei)
- [Belarus](https://apptail.io/app/onetouch-essentials-QmL/belarus)
- [Canada](https://apptail.io/app/onetouch-essentials-QmL/canada)
- [Switzerland](https://apptail.io/app/onetouch-essentials-QmL/switzerland)
- [Chile](https://apptail.io/app/onetouch-essentials-QmL/chile)
- [China](https://apptail.io/app/onetouch-essentials-QmL/china)
- [Cyprus](https://apptail.io/app/onetouch-essentials-QmL/cyprus)
- [Czechia](https://apptail.io/app/onetouch-essentials-QmL/czechia)
- [Germany](https://apptail.io/app/onetouch-essentials-QmL/germany)
- [Denmark](https://apptail.io/app/onetouch-essentials-QmL/denmark)
- [Dominican Republic](https://apptail.io/app/onetouch-essentials-QmL/dominican-republic)
- [Egypt](https://apptail.io/app/onetouch-essentials-QmL/egypt)
- [Spain](https://apptail.io/app/onetouch-essentials-QmL/spain)
- [Finland](https://apptail.io/app/onetouch-essentials-QmL/finland)
- [France](https://apptail.io/app/onetouch-essentials-QmL/france)
- [South Africa](https://apptail.io/app/onetouch-essentials-QmL/south-africa)
- [Argentina](https://apptail.io/app/onetouch-essentials-QmL/argentina)
- [Austria](https://apptail.io/app/onetouch-essentials-QmL/austria)
- [Taiwan](https://apptail.io/app/onetouch-essentials-QmL/taiwan)
- [Uganda](https://apptail.io/app/onetouch-essentials-QmL/uganda)
- [United States](https://apptail.io/app/onetouch-essentials-QmL/united-states)
- [British Virgin Islands](https://apptail.io/app/onetouch-essentials-QmL/british-virgin-islands)
- [United Arab Emirates](https://apptail.io/app/onetouch-essentials-QmL/united-arab-emirates)
- [Grenada](https://apptail.io/app/onetouch-essentials-QmL/grenada)
- [Greece](https://apptail.io/app/onetouch-essentials-QmL/greece)
- [Hong Kong SAR China](https://apptail.io/app/onetouch-essentials-QmL/hong-kong)
- [Hungary](https://apptail.io/app/onetouch-essentials-QmL/hungary)
- [Ireland](https://apptail.io/app/onetouch-essentials-QmL/ireland)
- [Israel](https://apptail.io/app/onetouch-essentials-QmL/israel)
- [Japan](https://apptail.io/app/onetouch-essentials-QmL/japan)
- [Kenya](https://apptail.io/app/onetouch-essentials-QmL/kenya)
- [Kuwait](https://apptail.io/app/onetouch-essentials-QmL/kuwait)
- [Kazakhstan](https://apptail.io/app/onetouch-essentials-QmL/kazakhstan)
- [Madagascar](https://apptail.io/app/onetouch-essentials-QmL/madagascar)
- [Mexico](https://apptail.io/app/onetouch-essentials-QmL/mexico)
- [Malaysia](https://apptail.io/app/onetouch-essentials-QmL/malaysia)
- [Namibia](https://apptail.io/app/onetouch-essentials-QmL/namibia)
- [Netherlands](https://apptail.io/app/onetouch-essentials-QmL/netherlands)
- [Norway](https://apptail.io/app/onetouch-essentials-QmL/norway)
- [Nepal](https://apptail.io/app/onetouch-essentials-QmL/nepal)
- [New Zealand](https://apptail.io/app/onetouch-essentials-QmL/new-zealand)
- [Peru](https://apptail.io/app/onetouch-essentials-QmL/peru)
- [Philippines](https://apptail.io/app/onetouch-essentials-QmL/philippines)
- [Pakistan](https://apptail.io/app/onetouch-essentials-QmL/pakistan)
- [Portugal](https://apptail.io/app/onetouch-essentials-QmL/portugal)
- [Russia](https://apptail.io/app/onetouch-essentials-QmL/russia)
- [Saudi Arabia](https://apptail.io/app/onetouch-essentials-QmL/saudi-arabia)
- [Sweden](https://apptail.io/app/onetouch-essentials-QmL/sweden)
- [Singapore](https://apptail.io/app/onetouch-essentials-QmL/singapore)
- [Thailand](https://apptail.io/app/onetouch-essentials-QmL/thailand)
- [Colombia](https://apptail.io/app/onetouch-essentials-QmL/colombia)
- [Belize](https://apptail.io/app/onetouch-essentials-QmL/belize)
- [Ghana](https://apptail.io/app/onetouch-essentials-QmL/ghana)
- [Iceland](https://apptail.io/app/onetouch-essentials-QmL/iceland)
- [Brazil](https://apptail.io/app/onetouch-essentials-QmL/brazil)

---

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