OnStar Guardian: Safety App

Emergency Roadside Assistance

Published by: OnStar
Downloads
Revenue

Description

SAFETY SERVICES RIGHT ON YOUR PHONE
 
Get family safety services — Roadside Assistance, help in a crash, family locator and Emergency Services — with the OnStar Guardian® app. No matter where you are, we're with you and your family – in any vehicle, even on your motorcycle. Eligible OnStar Members receive the OnStar Guardian app as part of their plan. A standalone plan is only $15 a month. Plus, you can share the app with up to 7 friends or family members at no additional cost.
 
FAMILY SAFETY THAT GOES WHERE YOU GO
 
Mobile Crash Response
•      Crash detection that can send for help automatically
•      Smartphone sensors can detect a car accident and alert an OnStar Advisor
•      Help in a crash in any vehicle — or on your motorcycle
 
Roadside Assistance
•      Don't get stranded. Get help on the road, jump a dead battery, get assistance with a flat tire — you can even get fuel delivered or request a tow
•      Roadside Assistance for any vehicle or motorcycle
 
Location Status
•      Togetherness when you're apart. The family locator that lets you share and save real-time locations, view a live map, even send departure and arrival notifications
 
Emergency Services
•    Help when it's needed. The red Emergency button provides priority access to an OnStar Emergency Advisor 24/7
•    Get specially trained assistance with medical issues, severe weather and more — all while our Advisors send First Responders to your exact location
 
 

LIMITATIONS
 
Price subject to taxes and fees. See onstar.com/plans/guardian-app for details and limitations.
 
U.S. and Canada only. Available on select Apple devices. OnStar Guardian service plan, cell reception, GPS signal and device data connection required. May not transmit all crash data. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827).
 
Location Status services designed to locate compatible smartphones with Location Services permission enabled. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply.
 
Roadside services provided by third-party providers. Roadside services are for passenger vehicles (cars and trucks) and motorcycles only. Limitations and restrictions apply. Towing services can be used four times per year then additional charges apply. Additional charges apply to tire changes when a spare tire is not provided.  
 
Up to seven additional individuals can be added to the “My Family” section within the app.
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OnStar Guardian FAQ

  • Is OnStar Guardian free?

    Yes, OnStar Guardian is completely free and it doesn't have any in-app purchases or subscriptions.

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User Rating

4.74 out of 5

16,370 ratings in United States

5 star
14,266
4 star
1,048
3 star
419
2 star
147
1 star
470
Ratings History

OnStar Guardian Reviews

Highly recommended 💯💯

Shawn M❤️ on

United States

This tracking app assists in watching over my family but the ability of apps such as this is many a time restricted because you'd always need to access the phone you want to watch in order for this tracking to work effectively. My question is if I can access the phone that i want to hack, why would I need it hacked? However, i understand we hack phones for different reasons and to recover certain information that must have been deleted or kept from being easily seen, the device will be required to be cloned. Being unfaithful gives rise to a whole lot of issues and situations that might be very difficult to cope with if you don't have an account of what is really going down with your partner when you are not together. If you keep getting these signs it's most likely to be true your partner is cheating. That's not the end of life anyway, you can make a choice that suits you and be to your advantage for something like that to never repeat itself. For anyone that find themselves in this situation, what you need is to reach out to a private investigator named Kevin at Greatspy207 @ Gmailcom to find out what has been going on behind your back, and fix it as quick as you can. His services are five-star rated and affordable, regardless whether your problem is beyond personal, I am certain that whatever you are passing through will be fixed in a jiffy. I am a huge testimony to his exploits and I highly endorse that you write to him!

Great Service Life Saver

Grey Fox of GA on

United States

This is a wonderful service for me to help my family when in need. This service has proven invaluable. When my daughter was threatened by a tornado, she was able to get assistance to get her to safety after the debris from the tornado shredded one of her tires.

Does not work or update properly

Sue Rhea on

United States

When my husband tried to get on, he had to try three times to get his password even to go in and then he froze. At sign in. We have tried a hard power off and also reinstalled. I have been on the phone with OnStar twice and they said they were great to me and resolve the issue, but that never happened. We still cannot get on.very frustrating

It’s good when it works

Inns56 on

United States

App will continuously ask you for your log in information and kick your family members out. It gets pretty old.

Great app/service - needs Apple CarPlay support

NFJinOH on

United States

I really like having this service as I have a non GM vehicle and I don’t have onstar built in. Plus, it travels with me in any vehicle. It would be awesome if you could make it work with Apple CarPlay so I could quickly access the app from my vehicle screen to call. Especially in a situation where you want to be a Good Samaritan and call for help for someone else who’s had an accident.

Unhappy with lack of consistency of App features

k c 222 on

United States

Oftentimes one of our family members on this app plan, location is unable to be tracked. Everyone but one. It just says ‘retry’ and when ‘retry’ is clicked, nothing changes and no location is shown.

PIECE OF JUNK

TUTUHAWK on

United States

Location never updates for family no matter how great the WiFi and internet are.

Love this app

Solom62 on

United States

Really give me peace of mind knowing where my children are and that they can get assistance pretty quickly!👍🏾

Decent but needs more features like life360

Jeterlv on

United States

It works and lets me know when my child has gone/arrived but I’m used to Life360 and love that their app can tell me all the driving info like speed of the car, phone usage, hard stops. Came in handy when I could see how the car she was in was driving unsafe and tell her to stop. Also helped when she got a ticket and we can see the street info and her history. Or when she’s driving through states to come home from college we can see location better. Gotta have these features with a teen or college driver away from home imo

Crooks selling your info to Lexisnexis

brian1133 on

United States

Optout of any gm onstar tracking info asap!! Also go to Lexisnexis and also opt out with them! They are selling our driving information!!

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
229
Top Free
260
Top Free
324

Keywords

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App Info

Category
Lifestyle
Publisher
OnStar
Languages
English, French, Spanish
Recent release
3.4.5 (1 week ago )
Released on
Nov 12, 2019 (5 years ago )
Also available in
United States, Canada, Mexico
Last Updated
4 days ago