Ontrack | Bike Rentals & RTO - Reviews, Revenue and Downloads - Apple App Store

Description

Ontrack is India’s best choice and a one-stop shop for everything related to bikes and scooters such as renting, buying, maintenance, loans, RTO information, location based services, and many more things. Using this app, you will be able to look up all the information on any vehicle just like an RTO information app.

We offer:

1. Renting: Hassle free monthly renting of bikes and scooters of brands
like Honda, Bajaj, Hero, TVS, Yamaha, Suzuki, and many more at the most
affordable prices
2. Unlimited kilometers
3. Free maintenance: We believe in safety and hassle-free travel and for that
we provide free maintenance on all bikes and scooters on rent
4. Insurance: We offer commercially comprehensive insurance for every
bike or scooter on rent, which comes with no hidden or extra costs
5. Roadside Assistance: We want to ensure that your journey with our
bikes and scooters is smooth and enjoyable, which is why we also
offer roadside assistance
6. RTO Information: We provide comprehensive and Ad-free RTO information
like:
a. Information on any bike and scooter
b. Question Papers
c. Practice Tests
d. Test Simulator
e. Tips and Tricks
f. Rules and Fines
g. DL/LL Test
h. Certificate information
i. Office locations
7. Bike and Scooter loan: Loan EMI Calculator - through which you can
check and apply for a bike or scooter loan right in the app and get it
approved within 60 seconds. Low interest rates and no processing fees.
8. We also offer:
a. Bike and Scooter Insurance
b. Earn Cashback and Rewards on petrol stations
c. Apply for Delivery Jobs
d. Get PUCC Centers Information
e. Check Traffic Violation Fines
f. Get Insurance Expiry Reminders
g. Follow Latest Bike and Scooter News
h. Join Riders' Clubs in your city.

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Screenshots

User Rating

3.34 out of 5

74 ratings in India

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Ratings History

Reviews

Good for renting

Have been using their bike for 7months. Most recommended it’s good to go

Worst service ever

They are harassing for the damage we haven’t cause ……. I returned the bike back ……. 1 day later they are harassing that there’s some damage and asking for money. The bike received was already in a very bad condition, so had to return it. On top of that they are charging 1k extra for the damage we haven’t cause. Very rude behaviour of staff, won’t recommend to anyone

Worst service ever

I rented a scooty for 1 month. And before booking vehicle on app, customer care people and store persons would talk to you nicely like you are blessed to come here. But if you have booked the vehicle then you don’t have any option other then renting the worst ever scooty and the store people will treat you like you have done some crime renting their vehicle. I had to go to store 5 time within a month and had to carry vehicle on foot multiple time because it doesn’t get started. And everytime i go to store, they will again treat you roughly and won’t even understand the problem you faced, Every time they will do some quick jugaad and make the vehicle work for 2-3 days. And on top of that, I went to return my vehicle within the working hours but store got closed early, I tried reaching to customer care, dropped mail just to ensure I came to return and if I can get any assistance but without any help , I had to come again early in the morning next day to return the vehicle skipping my office hours, but still they charged me the penalty for returning it on the next day. And their so called the customer support or 24 hours road side assistance never work. Really I tried reaching for road side assistance 10 times in a month but I was disappointed everytime. The worst ever rental service app. I warn you guys, never ever rent a vehicle from their service. Better to own your own vehicle then bagging these people

Bad Service, No Refund for Helmet

Booking Number: L23G082895 Vehicle Number: KA05AK3952 Pick up Date: 03/07/23 Returned Date: 29/07/23 Following are my issues: 1. The bike/scooty condition will be worst. 2. The iOS app is hell. Don’t work. 3. When you need any help while booking, they will quickly call you back for any issue. 4. Waiting time to pick up the 2-wheeler is more than the heavy traffic in Bangalore. 5. For helmet, they will charge ₹200/- per month and ₹800/- security deposit. Total: ₹1000/-. Though ₹800/- is refundable, you will never get the refund. 6. Once you are in the condition of #5, they will never respond you over chat or over call.

S

I rented a scooter from this service for a day, and it was the best decision I made. I was able to see so much of Bangalore in a short amount of time

Best services

Thanks for the super duper vehicle that you have given me. I am totally satisfied.

Login issue

Facing login issue Unable to using ios devices

Very Frustrating

I got a defected scooty the self won’t work and kick start was also not happening, was unable to use the scooty half of the time and please only rent if the pick up point is near your place , in my case it was far away so I can’t go to their garage and get it repaired. If we complain in support they will send a person whose only job is to start the scooty and incase of any other problem you have to take scooty to their garage or pick up point

Good Experience

Very friendly staff, easy booking and delivery, Trustable.

Service review

Best experience with Ontrack , service and bike condition is good

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