Opal Travel is the official app for managing your travel across the public transport network in Sydney (Australia), and surrounding regions. Use the app to plan trips, top up your Opal balance, view trip and transaction history, and access other useful information all on your Apple device Opal Travel can be used with both registered and unregistered Opal cards.
With this app you can:
- Plan trips and see fare estimates
- View and top up your Opal balance on the go
- Register your Opal card or credit/debit card you use to catch public transport
- View travel history and transactions for both Opal and credit/debit card tap ons
- Set up automatic balance top ups
- Report an Opal card as lost or stolen and transfer the balance to another Opal card
- Get location-based alerts when approaching your stop
- Get notifications about delays and disruptions specific to your trip
- Check weekly travel rewards
- Scan your Opal card with your device to check tap on status, account balance and weekly travel rewards (requires NFC and iOS 13 or higher)
- Ask Siri to help you with your trip (requires iOS 12 or higher)
- See Opal retailer locations on a map
Note:
Opal card scanning may not work on all devices.
Designed for use with Adult, Child/Youth, Concession and Senior/Pensioner Opal cards, and American Express, MasterCard and Visa only.
Not compatible with jailbroken iOS devices.
By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.
For more information visit https://transportnsw.info/apps/opal-travel
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Opal Travel FAQ
Is Opal Travel free?
Yes, Opal Travel is completely free and it doesn't have any in-app purchases or subscriptions.
Is Opal Travel legit?
⚠️ The Opal Travel app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Having these tiny updates means that my perfectly good iPhone 7 doesn’t allow me to install the new iOS and therefore I cannot update the Opal software which means that I can’t program my opal card into the app.
All to get me to buy a new phone really, this happens with a lot of apps but when you forget your wallet, you have only your phone on you which means that I can’t pay the bus fare with a Visa card because it’s in my wallet, and I can’t use my opal card because it’s in my wallet.
Another gripe I have is that I can’t use my Opal card to pay for someone who is travelling with me. There’s been several occasions where I’ve had a companion who I’d like to pay for and can’t. Great if you are taking someone out on a date and want to catch the train some place together, “Sorry babe, you gotta pay for the trip yourself.”
And the bus drivers no longer accept money, after all, it is legal tender.
Great app but needs one improvement
This is a great app but when I try to add a saved trip in widgets it doesn’t work
Crashes every time in trip planner
Unusable app. Can’t use trip planner as it crashes as soon as you enter a destination.
Lucky country!
Having lived in the UK and travelled in other countries extensively, us Sydney-siders, I can say with some authority, are incredibly lucky to have the public transport system that we do – powered very competently by Opal!
Easy and convenient
Love opal is very practical don’t need to remember to carry coins anymore and is very economical
Super buggy
It’s useful for checking your balance but when I try to use some other features like trip planner the app crashes every single time, disappointing.
Tracking buses
Everything is great and easy to use and should have bus tracking. Put bus stop numbers to see where the bus are.
Should be a good app but fails
How many times I have waited for a bus that never comes , this app does not work as you might think, beware and be at least 7minutes early for buses in the inner west . Frustrating that this is not real time.
The widget doesn't work...
I submitted feedback through the app with a screenshot of how there are no saved trips to choose from in the widget (despite the fact that I have several saved trips in the app) and got a generic response with instructions how to install the widget :)
Several other reviewers mentioned this problem as well.
It serves its purpose…
Strange that we can’t add our Opal cards to our Wallet after all this time… and as for the new Widget, it just doesn’t work. Uninstalled, restarted… disappointing.
