OVO Arena Wembley - Reviews, Revenue and Downloads - Apple App Store

Description

Hello Wembley!

As London’s iconic concert and events venue, we’re always looking for ways to make your experience even better - The OVO Arena Wembley app promises to do just that.

Our app allows you to have your ticket on your phone, pre-order your food, drinks & merch and take advantage of special offers, personalised to you.

Read all about it below, then download to bring the Wembley experience to the palm of your hand.

*AXS tickets – Browse our upcoming events, buy tickets through AXS, your tickets can be shown in the app for entry to The OVO Arena Wembley.

*Food & drink – Enter a world of app-exclusive discounts and special offers! Add your items to your bag, checkout using a range of payment methods, then collect your orders on the night using our dedicated app collection lanes and bars.

*Merchandise – We’ll be uploading merch before each event, so get ahead of the crowd by pre-ordering your favourites before you get to the arena.

*Social - Enter exclusive competitions and quizzes, have your say in our polls, then take and share photos from your event. You’ll be able to see both yours and other visitors’ on our Photo walls.

*Venue map & seating plan – Navigate the arena with ease! Find your nearest bars, the way to your seat, and other points of interest.

*Credit - We love rewarding our visitors and so do our sponsors! Be sure to check the app regularly for ways to earn credit to spend on your visit.

We’ll be adding more features as we go along, so keep an eye out for new updates that’ll make your time at The OVO Arena Wembley even more spectacular.

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Screenshots

User Rating

4.02 out of 5

2,067 ratings in United Kingdom

5 star

1,408

4 star

131

3 star

2 star

1 star

394

Ratings History

Reviews

Terrible

Useless, tried numerous times with app, changed password, just get “something went wrong” hoping that can get any tickets for concerts there via another source!

Worst ticketing app I’ve ever used SORT IT OUT WEMBLEY

It’s ridiculous how many venues are now asking their customers to download stand-alone apps just to access tickets for shows they have already purchased. This Wembley OVO ticketing app is the worst I’ve yet encountered. If I could give it ZERO STARS, I would. YOU WILL LOSE CUSTOMERS THIS WAY. I for one will NEVER return to see a show at Wembley due to the inconvenience of this cumbersome, badly designed ticketing app. People come to Wembley from around the country, and spend hundreds of pounds on their tickets. You want them to feel welcome and this app does exactly the reverse, increasing stress and anxiety among people who just want to have a good time using the tickets they bought to see a show they want to enjoy. Other customers clearly feel the same way from the amount of negative reviews on here. Fix your app or lose your customers.

Unnecessary

I don’t want to have to download an app just to access my tickets. PDF via email is just fine.

The worst app

This is by far the worst app I’ve ever used. Constantly telling me I’m not authorised at “user level” while I’m signed in. Keeps telling me to verify my email when I have, and then when you click for it to send you an email it says it’s encountered a problem. Will not let me link my emails to access my tickets from ticketmaster that I’ve paid over £150 for. Fix your app for Christ sake, now I’m going to have to waste my time chasing them up to make their app work. Really shouldn’t be this hard.

Worst ticket app ever

This has to be the worst ticket app I’ve ever used. Every time I open it I get a different error message. One minute the tickets are there and next minute they are not. Not sure why they can’t just email the tickets when they send you an email like most other venues or ticket sellers do. Put me off ever buying tickets for Wembley arena again.

Terrible

App simply does not work, I signed up and immediately tried to log in with the password I had just selected seconds before and it tells me the password is invalid, pressed on ‘forgotten password’ input my email address and received no email! I now can’t get my gig tickets! Absolutely useless!!

App Advice

Maybe you should allow everyone to purchase food and drink on the app as it enables us to move faster in the queue because no need to order in queue It only allows me to order to terrace suites and then I have to argue with security because my drinks have been delivered to someone else

Dreadful

This is the the worst app that I have ever tried to use. Completely unclear and confusing. Doesn’t recognise login details. How Ticketmaster think that this is an acceptable platform to handle the tickets is beyond me.

Invalid refresh token

This app simply doesn’t work. As most other reviews state - it just creates crazy stress levels. Accessing my tickets at home, weeks before the event was fine. When you try to access your tickets one hour before the event, you can’t due to an “invalid refresh error”. If Ovo/Axs are going to force people to use an app, please make sure it works first. It’s called “testing”. I will reconsider attending future events at Wembley Arena until this is fixed.

Awful time wasting and no tickets

You must download this app to get your tickets. There’s no tickets in the app. Pure frustration. You spend a ridiculous amount of money then go through this awful experience. Do they not even bother to test this app?

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Entertainment	458

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