Won’t Allow Edits
I have entered the wrong temperature since the Bluetooth won’t work, and every time, it won’t let me edit. I can edit correct temperatures, but clearly erroneous ones are locked somehow. Very frustrating and messed up my chart.
2.2 out of 5
5 ratings in United States
I have entered the wrong temperature since the Bluetooth won’t work, and every time, it won’t let me edit. I can edit correct temperatures, but clearly erroneous ones are locked somehow. Very frustrating and messed up my chart.
The thermometer won’t pair. Junk
The app was easy to use and pairing the device to the app was a breeze.
I purchased an Ovy thermometer online because it’s the only one I could find, anywhere in the world, that vibrates instead of beeps since Kindara stopped producing the Wink. There’s no way to change temperature units from C to F without the app, and it wasn’t until after I bought it that I found out the German thermometer isn’t compatible with the American app (seems like an oversight, don’t you think?) Speaking of, the app has lots of options, but not always for things women need to track. Who cares about tracking if you’re using a pad or a tampon? I’d rather you had an option to record menstrual color. When I contacted Support about the thermometer, rather than offering other options (how to change F and C, linking me to a thermometer that does work with the American app...) Pauline was unhelpful and rude. Her take seemed to be “it’s your fault and you should deal with it.” That’s a fine perspective, but not appropriate from a Customer Support staff member. She seemed more interested in getting me to leave her alone than she did in improving the situation in any way. Terrible.
I have tried pairing a thermometer several times. I bought the thermometer and it says on the package it is compatible with this app. I only downloaded this app for that reason, as I use other apps. When trying to ask for support it doesn’t even give the option for the software version. Will not be using the app.
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