They should delete the app until it works
I bought the Oxiline blood pressure monitor in part because of the app—I wanted to keep a record of my BP readings on my phone. This app is a total disappointment. First, connecting the device and the app (normally an easy automatic process) was frustrating and grueling. I spent 20 minutes trying different combinations of steps before I got a successful connection, then when I came back to it later the device wouldn’t connect again. While the device itself keeps a log of all readings, the app does not; it only shows readings taken in “live” mode when the app was open while the device was in use. But there’s little incentive to open the app for a “live” reading because the app simply mirrors the screen of the device. Even worse, opening the app requires typing my email and password EVERY TIME even though the app is on my phone. So what did I gain by installing the app? Frustration pairing with the device, frustration at having to repeatedly sign in, and frustration at seeing only a few of my readings in the app log. The purpose of an app is to enhance user experience but this app totally fails. Overall, this is an annoying and amateurish program that does a disservice to the product. Update: I installed the app MedM instead and it quickly paired with my Oxiline blood pressure device and is recording readings. I strongly recommend users make that switch.