Package Zen | Mailroom Manager

In just 5 minutes, log 50+ deliveries of any kind without any data entry. Package Zen does ALL the work for you.
Simply snap a picture to automatically log any delivery, notify the right recipient, and create a fully searchable record. It’s that simple!
Closing out any record is just as easy. Snap a picture when any package or delivery is picked up and Package Zen completes your chain of custody record automatically.
Package Zen's powerful computer vision and AI algorithms put an end to time-wasting data entry, lost packages, frustrated recipients, and “Is it here yet?” phone calls.

10 TIMES FASTER
Package Zen lets you snap a picture and move on to the next item with no wait time and no pre-sorting. Images that can’t be processed instantly on your smartphone are handed off to our powerful servers. Meanwhile, you keep logging items faster than the delivery driver can hand them to you.

100 TIMES SIMPLER
No matter the delivery, simply snap a photo of a delivery label when an item enters or leaves your custody.
- No barcode? Just snap a photo.
- No tracking number? Just snap a photo.
- Hand written label? Just snap a photo.
- Damaged shipping label? Just snap a photo.
- Item for someone not in your database? Just snap a photo. Package Zen creates a new person record automatically and alerts you.
- Mis-delivered package? Just snap a photo. Package Zen alerts you, automatically.
- Delivery for someone no longer at your location? Just snap a photo. Package Zen alerts you, automatically.
- Not sure if you already logged a delivery? Just snap a photo. Package Zen sorts out duplicates, automatically.
- Bouncing emails? Package Zen alerts you, automatically.
Package Zen handles everything automatically, no matter what.
What could be simpler?

1,000 TIMES MORE ACCURATE
Package Zen cuts out busy work, data entry, and human error at every step. That boosts the accuracy of your records 1,000 times - from 95-99% to 99.999%.
No matter how carefully you keep paper records or enter data manually, you’ll make a mistake 1% of the time. It's so easy to typo a name, fat-finger a selection, or scan the wrong barcode.
Package Zen eliminates all those errors. Our cutting edge computer vision and AI algorithms automatically identify who an item is for and automatically close out a record when it leaves your custody.
No system is perfect, but Package Zen is at least 1,000x more reliable than the most careful person logging items manually.

10,000 TIMES BETTER SEARCH
Every record is backed by a photo and fully searchable text of every word on any label. Search for ANYTHING on the label, not just the name or tracking number. That includes order, reference, RMA, PO, and inventory numbers, as well as any sender info.

CUSTOMIZABLE PHOTO NOTIFICATIONS
Every notification sent via email, SMS, or Slack includes a photo of the item so there’s never confusion about what was received or picked up.

WORKS FOR ANY DELIVERY
- Packages from 1,000+ parcel and freight carriers in 97 countries including FedEx, UPS, DHL, Amazon, USPS, TNT, Lasership, LSO, OnTrac, Canada Post, Royal Mail, Purolator, Deutsche Post and over 1,000 more.
- Postal mail
- Handwritten labels and envelopes
- Courier and messenger items
- Groceries
- Flowers
- Dry cleaning
- Invoices
- Packing slips

PACKAGE ZEN OFFERS TAILORED SOLUTIONS FOR
Residential managers at apartments, condominiums, gated communities, active lifestyle communities.
Office, facility, and mailroom teams at corporate offices and campuses, law firms, medical facilities, hospitals, schools, and universities.
Hotel and resort managers for guest, event, and front or back of house deliveries received at concierge desks, bell stands, and loading docks.

** The Package Zen iOS app is a companion to our solutions for existing users **
If your company already uses Package Zen please reach out to your Account Owner for access.
Have a question?
Package Zen support is standing by!
[email protected]