Crappy app
Concierge chat doesn’t even work. The operator from the hotel room is useless. Don’t know why they make a non-functioning app. Definitely not a luxurious experience.
Palace Resorts
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.
The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.
Download now and enjoy a new Palace Resorts experience.
Features:
* See schedule of daily activities and nightly shows at your hotel.
* Organize all your activities with your very own agenda.
* Pre Check-in.
* Request room service.
* Reserve your spa services or a table at the restaurants.
* View property maps.
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The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.
Download now and enjoy a new Palace Resorts experience.
Features:
* See schedule of daily activities and nightly shows at your hotel.
* Organize all your activities with your very own agenda.
* Pre Check-in.
* Request room service.
* Reserve your spa services or a table at the restaurants.
* View property maps.
Screenshots
User Rating
4.6 out of 5
18,061 ratings in United States
5 star
14,877
4 star
1,406
3 star
488
2 star
335
1 star
955
Ratings History
Reviews
Pillows?
The app is great and all but I can’t find the pillows at all
Convenient for some things
It’s nice for service like towels or soap, etc. but glitchy and slow at times. I wish we could send feedback about each staff member without starting over and inputting them all separately. It wouldn’t let me input out date and time for bag pickup. Sometimes it got stuck when it found a time slot at a restaurant but then wouldn’t allow for selection even though it showed it was available…
App is not working
I checked in yesterday and still can’t get the app to work. Would be nice if it actually worked 😩
Doesn’t work
App won’t load anything after the Home Screen, won’t work
Stay was good
I like the app. Would suggest putting in a cart pickup tool for the Grand being that you already can see your location on the app, why not allow people to push a button to tell the cart driver someone is waiting on a ride?
Update every time I use????
Every day I have to update it?? Staying at their hotel now. Today I update, open, tells me I need to update. Delete app, reinstall, open requires update. Useless
It doesn’t work at all after latest update
I can’t access anything. It says I’ve checked in and doesn’t even show my reservation. And it’s not until May.
Disappointment
Trying to make reservations for activities and restaurants. Unable to use the app prior to my traveling to the resort.
The idea is great, but problem with execution
I love the idea of this app and the features that can help both guests and employees. However, the app is not user friendly, freezes A LOT, and features are too limited. For example, the only things that can be put on the calendar are things planned by the vacation planners. I get that they want to promote the hotel tours, but you cant even put the hotel’s own shows on the calendar! It’s hard to figure out how to make a dinner reservation. It would be useful to be able to let the resort know when the room will be empty for some time so cleaning can be scheduled, since language is often a barrier with cleaners. I would love to use room service for meals, but the menu is way too limited.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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92
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Top Free
|
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266
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Top Free
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291
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Top Free
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340
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Top Free
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343
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Keywords
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moon palace jamaica
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App Info
- Category
- Travel
- Publisher
- Palace Resorts, S.A. De C.V.
- Languages
- English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
- Recent version
- 2.1.56 (1 day ago )
- Released on
- Dec 12, 2018 (5 years ago )
- Also available in
- United States, Mexico, Canada, United Kingdom, Colombia, Brazil, Argentina, Chile, Peru, Ireland, Ecuador, France, Australia, Spain, Japan, India, South Korea, Denmark, Germany, Belgium, Dominican Republic, South Africa, Ukraine, Russia, Switzerland, Sweden, New Zealand, Norway, Poland, Romania, Hong Kong, Italy, Belarus, Turkey, Finland, Portugal, Philippines, Singapore, Netherlands, Thailand, Czechia, Austria, Greece, Israel, Taiwan, Egypt, Vietnam, Algeria, Azerbaijan, Saudi Arabia, Pakistan, Hungary, Nigeria, Malaysia, Lebanon, Kazakhstan, Kuwait, United Arab Emirates, Indonesia
- Last updated
- 1 month ago