--- title: "Palo Alto Link - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Palo Alto Link is the city’s easy, affordable, and eco-friendly service. We are a rideshare service that comes when you want, where you want — give us your pickup and dropoff addresses, and we’ll prov" --- # Palo Alto Link — United States > Transit in Palo Alto ![Palo Alto Link App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/50/5b/9c/505b9cb9-5d9d-613b-1c3b-d60a70cec6cb/PlatformAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/400x400bb.png) **Developer:** [Via Transportation](https://apptail.io/developer/via-transportation-sdd) (United States) **Category:** Travel **Rating:** 4.6/5 (393 ratings) **Price:** Free **Bundle ID:** com.ridewithvia.PaloAltoRider **Store:** Apple App Store **Country:** United States **Version:** 4.30.0 (released 2026-09-18) **Original Release:** 2023-03-02 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1663667568) **AppTail Page:** [https://apptail.io/app/palo-alto-link-Idjl/united-states](https://apptail.io/app/palo-alto-link-Idjl/united-states) ## Palo Alto Link Description Palo Alto Link is the city’s easy, affordable, and eco-friendly service. We are a rideshare service that comes when you want, where you want — give us your pickup and dropoff addresses, and we’ll provide a few ride options. Choose the ride option that works best for you and get directions to a nearby intersection where a driver will pick you up. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others What we’re about: SHARED. Our corner-to-corner algorithm matches people headed in the same direction. Aggregating people into one vehicle brings down prices and lowers CO2 emissions. Enough said. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. On top of this, our vehicle fleet is a mix of hybrid and fully electric vehicles. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Reach out at support-pal@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude. ## Palo Alto Link Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/fa/d5/d4/fad5d4c0-6d15-c5de-f664-9b150a258183/89ef8842-1490-4f7a-8163-ee18fa39ae48_1._Onboarding_-_iphone_11.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/db/52/eb/db52eb6c-5231-0a25-867a-37d959ca0b80/55e87284-7442-4fb3-8822-7fbf3393b94d_2._Polygon_-_iphone_11.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/9e/76/86/9e7686ba-088f-68e1-0e9b-83be4215fa1a/69ab70f6-9bd7-4fd7-8df8-5b5320f8e7f2_3._Proposal_-_iphone_11.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/c0/f5/4d/c0f54d14-8ca1-9749-125b-847cc376e47f/9c5d229a-5cb4-4b08-b444-340fd8a3e977_4._In_ride_-_iphone_11.png/1242x2688.png) ## Palo Alto Link Rating Breakdown in United States - 5 stars: 329 (84%) - 4 stars: 21 (5%) - 3 stars: 10 (3%) - 2 stars: 7 (2%) - 1 stars: 26 (7%) ## Palo Alto Link Reviews in United States ### *---- "Great Idea, Worst App" It needs so much work on the development part: Even though the idea is great and super useful to find a ride in the most affordable way in PA, the app is super slow or freeze almost all the time- I have to quit and reopen the app again and again (and again) just to be able to book one ride. Also, after the payment method I use failed one time due to a credit card issue (although later I updated it and it should be working) they didn’t process it for so many days that resulted in not being able to use the app at all. -- SilviaTrz, 2024-12-13 ### ***** "Great for seniors" Excellent service all around -- One Churchill, 2024-12-02 ### ****- "App Freezes and Often Needs to Be Reset" When I open the app and select one function, when I want to move to another function, it freezes and does nothing. -- BoDayCeOus, 2024-10-01 ### **--- "Weird solution to public transit" This service is better than nothing but the inconvenience of using it due to extreme wait times along with long drive times makes me wonder why this is seen as a better solution than just adding more buses and more routes -- Raterc, 2024-09-19 ### ***-- "For too many notifications" They keep nagging me to take a ride, even when I am outside the pickup zone. I’ll take a ride when I have a reason to, not when the app tells me to. -- Alex98765432, 2024-04-29 ### ***** "Gets you around Palo Alto affordably" The service does what it says it does. Gives you a ride from Palo Alto to anywhere in Palo Alto during daytime hours. The driver was courteous and came within 7 minutes. App is modern and shows driver location when picking up. Note that they do not go door-to-door, but “corner to corner”, so I had to walk to the end of my street to pick up the ride and walk the half block to my final destination. not an issue for me, but may be for people with mobility limitations. cost about half as much as an Uber Wood. The driver said they also serve kids and teens. So this is a good option for kids needing to get across town that carry a smartphone. They also accept cash. -- Bay Area mom8, 2024-02-07 ### **--- "Good for price and that’s it" Constantly misjudged times, the map system is uses takes longer routes than necessary. Have had a driver sit in the parking lot and not drive anywhere. No exaggeration have not made one train in time because of these reasons -- fkdmsmslal, 2023-10-11 ### *---- "No show. Stood me up many times." Drivers didn’t come after taking tickets. I tried to report and no one picked up. Customer service didn’t call me back. Waste of time and I missed important meetings. 10-20 minutes of my wait time on side walk each time they stood me up. -- Jk20082009, 2023-09-28 ### ***** "Great Service - WAYY Cheaper than Uber" What a great service! Way cheaper than commercial rideshare. -- Sloppyjoe234, 2023-09-21 ### ***** "Best deal for ride sharing in Palo Alto" Easy and quick. I’ve never waited very long for a ride, and I find it to be reliable. I don’t mind a little walking, for such a reasonable fare. It’s also nice to know I can be picked up when I am ready, as opposed to trying to schedule everything based on a bus schedule. -- Philatangy, 2023-09-18 [View all Palo Alto Link reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Palo Alto Link Discovered Keywords - palo alto ## Apps Similar to Palo Alto Link - [PowerFlex](https://apptail.io/app/powerflex-QNn/united-states) - [Stanford Medicine Parking](https://apptail.io/app/stanford-medicine-parking-psA/united-states) - [BikeLink Bike Parking](https://apptail.io/app/bikelink-bike-parking-wyO/united-states) - [Cruise - Driverless Rides](https://apptail.io/app/cruise-driverless-rides-aXS/united-states) - [Caltrain Mobile](https://apptail.io/app/caltrain-mobile-oZS/united-states) - [Kango - student transportation](https://apptail.io/app/kango-student-transportation-HQJb/united-states) - [Go Tesla](https://apptail.io/app/go-tesla-yvQb/united-states) - [ETA SPOT](https://apptail.io/app/eta-spot-Wvwc/united-states) - [Caltrain+](https://apptail.io/app/caltrain-EvBc/united-states) - [SamTrans Ride Plus](https://apptail.io/app/samtrans-ride-plus-MKMm/united-states) ## Palo Alto Link Available In - [United States](https://apptail.io/app/palo-alto-link-Idjl/united-states) - [China](https://apptail.io/app/palo-alto-link-Idjl/china) - [India](https://apptail.io/app/palo-alto-link-Idjl/india) - [Canada](https://apptail.io/app/palo-alto-link-Idjl/canada) - [Switzerland](https://apptail.io/app/palo-alto-link-Idjl/switzerland) - [Japan](https://apptail.io/app/palo-alto-link-Idjl/japan) - [South Korea](https://apptail.io/app/palo-alto-link-Idjl/south-korea) - [Austria](https://apptail.io/app/palo-alto-link-Idjl/austria) - [Pakistan](https://apptail.io/app/palo-alto-link-Idjl/pakistan) - [Hong Kong SAR China](https://apptail.io/app/palo-alto-link-Idjl/hong-kong) - [Portugal](https://apptail.io/app/palo-alto-link-Idjl/portugal) - [United Kingdom](https://apptail.io/app/palo-alto-link-Idjl/united-kingdom) - [Malaysia](https://apptail.io/app/palo-alto-link-Idjl/malaysia) - [Russia](https://apptail.io/app/palo-alto-link-Idjl/russia) - [Algeria](https://apptail.io/app/palo-alto-link-Idjl/algeria) - [Ecuador](https://apptail.io/app/palo-alto-link-Idjl/ecuador) - [Egypt](https://apptail.io/app/palo-alto-link-Idjl/egypt) - [Spain](https://apptail.io/app/palo-alto-link-Idjl/spain) - [Finland](https://apptail.io/app/palo-alto-link-Idjl/finland) - [France](https://apptail.io/app/palo-alto-link-Idjl/france) - [Greece](https://apptail.io/app/palo-alto-link-Idjl/greece) - [Hungary](https://apptail.io/app/palo-alto-link-Idjl/hungary) - [Indonesia](https://apptail.io/app/palo-alto-link-Idjl/indonesia) - [Ireland](https://apptail.io/app/palo-alto-link-Idjl/ireland) - [Israel](https://apptail.io/app/palo-alto-link-Idjl/israel) - [Italy](https://apptail.io/app/palo-alto-link-Idjl/italy) - [Kuwait](https://apptail.io/app/palo-alto-link-Idjl/kuwait) - [Kazakhstan](https://apptail.io/app/palo-alto-link-Idjl/kazakhstan) - [Lebanon](https://apptail.io/app/palo-alto-link-Idjl/lebanon) - [Sri Lanka](https://apptail.io/app/palo-alto-link-Idjl/sri-lanka) - [Mexico](https://apptail.io/app/palo-alto-link-Idjl/mexico) - [Nigeria](https://apptail.io/app/palo-alto-link-Idjl/nigeria) - [Netherlands](https://apptail.io/app/palo-alto-link-Idjl/netherlands) - [Norway](https://apptail.io/app/palo-alto-link-Idjl/norway) - [New Zealand](https://apptail.io/app/palo-alto-link-Idjl/new-zealand) - [Peru](https://apptail.io/app/palo-alto-link-Idjl/peru) - [Philippines](https://apptail.io/app/palo-alto-link-Idjl/philippines) - [Poland](https://apptail.io/app/palo-alto-link-Idjl/poland) - [Romania](https://apptail.io/app/palo-alto-link-Idjl/romania) - [Saudi Arabia](https://apptail.io/app/palo-alto-link-Idjl/saudi-arabia) - [Sweden](https://apptail.io/app/palo-alto-link-Idjl/sweden) - [Singapore](https://apptail.io/app/palo-alto-link-Idjl/singapore) - [Thailand](https://apptail.io/app/palo-alto-link-Idjl/thailand) - [Türkiye](https://apptail.io/app/palo-alto-link-Idjl/turkey) - [Taiwan](https://apptail.io/app/palo-alto-link-Idjl/taiwan) - [Ukraine](https://apptail.io/app/palo-alto-link-Idjl/ukraine) - [Vietnam](https://apptail.io/app/palo-alto-link-Idjl/vietnam) - [United Arab Emirates](https://apptail.io/app/palo-alto-link-Idjl/united-arab-emirates) - [South Africa](https://apptail.io/app/palo-alto-link-Idjl/south-africa) - [Argentina](https://apptail.io/app/palo-alto-link-Idjl/argentina) - [Australia](https://apptail.io/app/palo-alto-link-Idjl/australia) - [Azerbaijan](https://apptail.io/app/palo-alto-link-Idjl/azerbaijan) - [Belgium](https://apptail.io/app/palo-alto-link-Idjl/belgium) - [Bulgaria](https://apptail.io/app/palo-alto-link-Idjl/bulgaria) - [Brazil](https://apptail.io/app/palo-alto-link-Idjl/brazil) - [Belarus](https://apptail.io/app/palo-alto-link-Idjl/belarus) - [Chile](https://apptail.io/app/palo-alto-link-Idjl/chile) - [Colombia](https://apptail.io/app/palo-alto-link-Idjl/colombia) - [Czechia](https://apptail.io/app/palo-alto-link-Idjl/czechia) - [Germany](https://apptail.io/app/palo-alto-link-Idjl/germany) - [Denmark](https://apptail.io/app/palo-alto-link-Idjl/denmark) - [Dominican Republic](https://apptail.io/app/palo-alto-link-Idjl/dominican-republic) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*