Used app for years - now won’t let me add vehicle
My vehicle disappeared in the app and it won’t let me add a vehicle. I’m now unable to use this app to park. Please fix!
ParkColumbus
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Description
The ParkColumbus app, powered by ParkMobile, provides a convenient way to pay for parking in Columbus, Ohio, using your mobile phone. Registering is free and takes less than two minutes to join. The ParkColumbus app takes the stress out of parking. No more searching for coins. No worries about an out-of-service parking meter. With the ParkColumbus app, starting your parking session takes just a few seconds.
Why Use the ParkColumbus app?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Track parking expenses and easily export for expense reimbursements
How to Set Up Your Account
• Download the ParkColumbus app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkColumbus app
How It Works:
• Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late.
• Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility.
App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Multiple payment methods available
About ParkMobile
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices.
Looking for Help?
At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/
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Why Use the ParkColumbus app?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Track parking expenses and easily export for expense reimbursements
How to Set Up Your Account
• Download the ParkColumbus app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkColumbus app
How It Works:
• Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late.
• Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility.
App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Multiple payment methods available
About ParkMobile
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices.
Looking for Help?
At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/
Screenshots
User Rating
4.5 out of 5
11,912 ratings in United States
5 star
9,553
4 star
857
3 star
356
2 star
176
1 star
970
Ratings History
Reviews
Ticketed!
While using the app today on Civic Center drive I was assessed a parking ticket for “meter non payment.” So convenient!
Worthless
Columbus doesn’t give you a choice but to use this worthless app but it doesn’t even work half the time. Do better.
What’s wrong with parking meters?
Seriously, I don’t want an app and another account. What was wrong with parking meters? It took me 5 minutes to download this app, sign up, add the zone, add my license plate and pay. I used to be able to just drop a few quarters in and call it a day.
Cannot remove payment methods!!!
Bottom line is that its not worth your time. No warning that you had to have an account set up beforehand, and whats worse than that is you cannot remove any of your payment methods!!! At least a meter didn’t hold my credit card information hostage.
One of the worst apps I’ve ever used
First off I don’t live in the city so trying to navigate the parking whenever I come in town is a big enough pain. Then you have to use this janky app to pay makes it even worse.
Unable to edit
If a minor mistake happens, for instance typing in the wrong zone number or license plate number and not realizing till submitting payment, we should be able to edit or change the mistake in the app. Instead the app won’t allow changes forcing the customer to pay for parking twice to avoid a parking ticket. Please offer cancellations or edits to be made.
Will not work with you
I made a mistake in listing the wrong license plate when I parked and ended up getting a $50 ticket. I tried to explain the situation and see if they might offer a refund. The customer service was unhelpful, unfriendly, and couldn’t work with me at all. Most companies or services have some refund policy or customer service where they will hear you out. They did not remotely try to work with me and I’m very disappointed with the whole thing.
“cbus” is a slur
It is insulting to residents of Columbus that this app uses the “cbus” slur in its icon. Every time you say “cbus” you say Columbus is not good enough. Stop insulting our city to make money.
Why does ParkColumbus ask me to pick location outside of Ohio
Why does ParkColumbus ask me to pick location outside of Ohio, PIA to use. Please bring back meter.
Store Rankings
Ranking History
Category Rankings
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Top Free
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246
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Keywords
vehicle expenses,
parkcolumbus,
columbus crew sc,
atlplus,
columbus coffee,
columbus,
mycolumbus,
parkable
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App Info
- Category
- Navigation
- Publisher
- Parkmobile USA, Inc
- Languages
- English, Spanish
- Recent version
- 24.14.0 (3 months ago )
- Released on
- Dec 7, 2018 (5 years ago )
- Also available in
- United States, Japan
- Last updated
- 1 week ago