Patient App - Reviews, Revenue and Downloads - Apple App Store

Description

The Patient App from BIOTRONIK SE & Co. KG supports patients in their daily lives with a BIOTRONIK cardiac device. The app is intended for patients who want to be more active in their therapy and take responsibility for their own health.

Supported implants: IPG/ICD/CRT/BIOMONITORs
o Edora, Eluna, Enitra, Enticos, Epyra, Etrinsa, Evity
o Acticor, Ilivia, Ilivia Neo, Inlexa, Intica, Intica Neo, Inventra, Iperia, Itrevia, Rivacor
o BIOMONITOR III, BIOMONITOR IIIm
o Future cardiac devices

As a patient, you can use these main functions of the Patient App:
• Document your symptoms quickly and easily with the Patient App.
• Share the documented symptoms automatically with your physician (1,2).
• View the time of the last data transfer (2) from your device to the BIOTRONIK Home Monitoring® system. The app helps you to troubleshoot any data transmission issues.
• You can quickly access your digital patient ID card if needed (e.g., during security check at the airport).
• Check the current battery and device status of your implant, indicating if the device is working properly (2).
• View data on your mean heart rate and mean heart rate at rest collected from your implanted device (2).
Full functionality of the app should be accessible when the implanted device is communicating with the BIOTRONIK Home Monitoring® system. Please always consult your doctor, before you start to use the app or Home Monitoring.
(1) Depending on the internet connection or app access setting in the Home Monitoring system, your doctor may not always receive your documented symptoms. BIOTRONIK Home Monitoring and Patient App are not a replacement for emergency care. PLEASE CALL YOUR LOCAL EMERGENCY NUMBER IN AN EMERGENCY.
(2) Internet connection via mobile network or Wi-Fi is required.

If you have any questions or feedback, please contact our support team at [email protected]

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User Rating

2.23 out of 5

13 ratings in United States

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Ratings History

Reviews

Useless for an end user

This app tells you some info about your device (do you need that info?), some average HR (nothing on low or high HR)…and that’s about it. Useless if you want any details about what’s going on with your device (AICD) or with your heart or what’s happened in the past. None of that data is available. Might as well go see the doctor and not load this app.

Ugh

Can’t connect. “A problem occurred during communication with our server”.

Access to Data

Why can’t the app show things like heart rate throughout the day as opposed to only when it checks in? Why can’t the app show events they have taken place over the last 24 hours?

My App

I think the app could be greatly improved if you could stay logged in all the time and if your log in and password could be saved in your password chain. It’s frustrating to have to log in almost every time you have to record symptoms!

Used to work

With this new version I can not get the app to load on my iPhone 12 Max. The app was limited to begin with and now it doesn’t load at all. Asks for my username and password, begins to load and just get circular spinning icon that never loads the app. This needs to be tested before it gets released. I can’t check things out now. Hope they can fix this.

App kept crashing all of a sudden

It was working for the a few months. Within the last few days, it crashed every time I just to start it.

Loved at first

I loved this at first because I can be specific with my symptoms unlike with my fob that goes with my device but now it is constantly crashing on my iPhone 11pro and I cannot even get it to fully open. It’s a shame because now I have to carry that fob with me and I can’t detail what symptoms I’m having to my doctor.

I imagine the app works great...

I imagine the app works great, but I can’t use it. I didn’t realize it was only for the Biomonitor. When do we get an app for pacemakers? 😁

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Ireland Medical	171
Top Free	Poland Medical	238
Top Free	Austria Medical	333

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