---
title: "Paxel - Easy to Send Package - Reviews, Revenue and Downloads in Indonesia | Apple App Store"
description: "For those of you who frequently send packages to and from out of town, Paxel is an easy, safe, and fast package delivery solution with various delivery services ranging from Instant to Sameday Deliver"
---

# Paxel - Easy to Send Package — Indonesia
> Intercity Sameday Delivery

![Paxel App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/25/9c/ba/259cba19-c7e8-64c1-2a8b-41a285ecd0d6/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/434x0w.png)

**Developer:** [PAXEL ALGORITA UNGGUL, PT](https://apptail.io/developer/paxel-algorita-unggul-pt-sKrc)
**Category:** Lifestyle
**Rating:** 4.6/5 (26,473 ratings)
**Price:** Free
**Bundle ID:** co.paxel.paxel
**Store:** Apple App Store
**Country:** Indonesia
**Version:** 2.29.0 (released 2026-04-09)
**Original Release:** 2018-05-07
**Languages:** English, Indonesian

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/id/app/app/id1372668166)
**AppTail Page:** [https://apptail.io/app/paxel-easy-to-send-package-NAG/indonesia](https://apptail.io/app/paxel-easy-to-send-package-NAG/indonesia)

## Paxel Description
For those of you who frequently send packages to and from out of town, Paxel is an easy, safe, and fast package delivery solution with various delivery services ranging from Instant to Sameday Delivery. Enjoy various conveniences and comforts with Paxel Delivery Service as follows.
- Packages are picked up at your location by Hero (Paxel's courier)
- Manage your delivery times flexibly
- Track packages with Live Tracking
- FLAT postage up to 5kg

Especially for food delivery or Frozen Food, Paxel is equipped with special Frozen Handling and Safe Food Guarantee so that your package will arrive safely at its destination.

Here are the various services, features, and advantages that you can get when using Paxel.

Cooling Facility For Safer Package
For those of you who like to send Frozen Food, it can be safer and more comfortable, Paxel has Freezer, Chiller, Insulated Motor Box* and Cold Truck facilities (*available for certain Corporate partners) during delivery.

Wide Area Sameday Delivery Coverage
Paxel has reached cities & regencies in di Jakarta, Bogor, Depok, Tangerang, Tangerang Selatan, Bekasi, Cikarang, Sukabumi, Ciamis, Banjarnegara, Cimahi, Garut, Cirebon, Bandung, Tasikmalaya, Kuningan, Majalengka, Semarang, Ungaran, Yogyakarta, Sukoharjo, Solo, Magelang, Purwokerto, Cilacap, Tegal, Blora, Pekalongan, Tulungagung, Trenggalek, Kendal, Banjarnegara, Klaten, Purbalingga, Surabaya, Sidoarjo, Pasuruan, Malang, Jember, Pare, Lumajang, Ngawi, Gresik, Madiun, Kediri, Banyuwangi, Jombang, Blitar, Ponorogo, Bondowoso, Mojokerto, Denpasar, Badung, Gianyar, Makassar, Medan, Palembang, Lampung, Gowa, Deli Serdang, Sorong, Batam dan segera hadir di kota lainnya!

PaxelAmplop
Send packages up to 1.5 kg with a maximum envelope size of A4 (21x30cm) and a maximum thickness of 3cm. Shipping cost is only 10K to the Java Island area.

Paxel Instant 
You can send packages within the city quickly and efficiently without rush hour.

PaxelBig
Send large packages weighing up to 25 kg and a maximum dimension of 80cm (one side) picked up by taxi/van to your location and send Same day/Next day.

PaxelRecyce 
Send your waste online shopping trash up to 15 kg in weight via PaxelRecycle for recycling by Paxel Partners (Waste4Change).

PaxelMarket
Enjoy #JAJANBEDAKOTA from Java, Bali, and Sumatra to Sulawesi easily and comfortably. 

Lew@tBox
Send packages from PaxelBox with Lew@tBox! You can send a package by saving the package in PaxelBox and Hero will pick up your package from PaxelBox to be sent to the recipient.

PaxelBox is a smart locker for storing goods, packages and food onto Folding Bikes with QR Code. (*food storage and Folding Bikes apply to certain PaxelBoxes)

If you still need info about Paxel, you can contact our Hera (Paxel Chat Assistant) that ready to help you via Paxel App, Paxel's website or WebApp Sahabat Paxel.

Find the latest info about Paxel on: 
Website - 
TikTok - @paxel.co 
Instagram - @paxel.co 
Facebook - Paxel Indonesia 
YouTube - Paxelco

## Paxel Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8e/55/0f/8e550f52-46ba-83ee-96a8-5ca837cebbb9/iOS_6.5_ID1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/54/be/1b/54be1b0e-0c19-1662-d101-31dcb5d2efd9/iOS_6.5_ID2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/de/f1/46/def146e6-fe84-0af4-4b8d-2ee0ba72b2d4/iOS_6.5_ID3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7f/67/bd/7f67bd40-3cb0-de0c-727a-465df7d756f7/iOS_6.5_Eng1.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e1/cb/38/e1cb3897-5aa1-4f6c-cd16-ce73b3fd2b38/iOS_6.5_ID5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4f/82/0b/4f820b5a-dce4-151c-b5b3-ca2ac7e8684e/iOS_6.5_ID6.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ec/43/97/ec439762-d192-bfc9-f786-c8cb01c22733/iOS_6.5_ID7.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c9/ae/3e/c9ae3ebf-add8-bf13-0d7b-e02276ade555/iOS_6.5_ID8.png/1242x2688.png)

## Paxel Rating Breakdown in Indonesia
- 5 stars: 23,219 (88%)
- 4 stars: 788 (3%)
- 3 stars: 323 (1%)
- 2 stars: 266 (1%)
- 1 stars: 1,877 (7%)

## Paxel Reviews in Indonesia

### **--- "Lemot"
Tidak secepat dulu, sby malang lebih dr 24 jam
-- Amantius, 2025-01-04

### *---- "Pemalakan"
Perusahaan lo mau bangkrut? Sampe ngirim paket pun di up size terus jadi harus bayar lebih. Bisa banget lo malakin cust, pelayanan jelek bisa-bisanya pasang harga gak ngotak. Pertama kali pake jasa ini gak banget plz nanjis banget jangan ada yang pake gua bilangin mahal. Mending pake ekspedisi lain
-- Cecelatoss, 2025-01-03

### *---- "ga jelas! bohong belaka 1 hari sampai tipu2"
udh byr 1 hr sampai ga jelas akhirnya pdhl kamis kirim hrsnya jumat sampai, msh kena sabtu mgg ga mao kerja, alhasil senin atau selasa mgkn br sampai, jangan mau pakai paxel, percuma bohong belaka, kalau kirim makanan ud basi, 2x pakai 2x kecewa
-- aavp31, 2024-12-30

### ***** "Memudahkan"
Sangat membantu, terutama karena dijemput di rumah paketnya
-- dwigitara, 2024-12-28

### *---- "KECEWA BARANG FROZEN RUSAK TDK BISA CLAIM"
saya kirim barang frozen dg ekspedisi khusus paxel frozen tp barang saya sampai ke tujuan rusak & mencair, barang sama sekali sudah tidak layak di makan! sedangkan saya claim di paxel penangannya NOL, barang saya sama sekali tidak bisa di claim dengan alasan tidak menunjukan kerusakan barang
-- beliaaaaa, 2024-12-28

### *---- "kacau"
Pilih sameday tapi paket nya nyasar entah kapan sampenya, alesannya salah tag, gak professional bgt 👎🏻👎🏻👎🏻
-- MFAG1224, 2024-12-28

### *---- "Gajelasss"
Bisa gitu driver tiba di lokasi pickup trus reschedule sampe besok pagi. Bener2 gajelas driver paxel. Mending bubar aja sistemnya ga jelas
-- Giovanno95, 2024-12-17

### **--- "App bagus tapi kerjasama e-commerce dan kurirnya bikin bingung."
Belanja di toko oren, pilih ekspedisi scr random nyari yg murah, dikirain akan didrop di lobby aja seperti ekspedisi pada umumnya. Tapi ternyata masuk box paxel krn sepertinya ada kerjasama antara paxel dgn ekspedisi tsb. Kita sbg buyer mana tau kalian ada kerjasama, dan skrg keterlambatan pengambilan barang harus bayar denda dulu. Ini mah namanya ngerepotin customer aja.
-- Bobibob89, 2024-12-11

### *---- "Aplikasi Error"
Ini kalo ada parameter minus, beneran pengen ngasih minus sih. di kolom review nya jelek buat pengiriman. di saya aplikasi nya error, ketika mau registrasi tiap mau set up pin, aplikasinya ke close. ini saya baru mau baru jadi pax lho, aja udah banyak problem nya. semoga cepet sembuh dah, atau sekalian aja paxel tutup 👎🏻👎🏻👎🏻
-- Brian Saputro, 2024-12-08

### *---- "gajelas jgn download"
paket saya tertukar, malah dikirim ke madiun yg punya saya, pihak paxel nya gada yg konfirmasi, cs nya juga gajelas
-- user567_, 2024-12-07

### *---- "help"
gabisa bikin akun dah
-- jvouzmevoyez, 2024-12-07

### ***-- "Login"
Halo paxel, kenapa saya tidak bisa login ya?  ketika klik set up pin aplikasi langsung close
-- tamsil1234, 2024-12-06

### **--- "Apps CRASH"
Saya mau daftar account, tiap mau regist pin apps nya crash mulu auto close jd gabisa regis
-- Urreviewbuddys, 2024-12-06

### *---- "GAK BISA LOGIN"
APLIKASI GAJELAS, gabisa login malah dikeluarin dari aplikasi trs. cs gak membantu sama sekali cuma bales template.
-- DDDD1283, 2024-12-05

### *---- "Dissatisfied"
Sudah download, lanjut daftar langsung app crashed setelah mau set up pin. Lawak
-- winaiwa, 2024-12-05

### *---- "Bad Experiance"
I am very disappointed with the service. Despite paying for same-day delivery, the courier failed to pick up the package by the scheduled time. Later, I was informed that the delivery would only be completed the next day, which is unacceptable as the item was urgent. If the service cannot fulfill its claims, it would be more professional not to advertise fast delivery options.
-- Vernon Hans, 2024-12-02

### *---- "Ekpedisi ee"
Ekspedisi terlolol yg pernah aku coba
-- zerzamjabi, 2024-11-30

### ***** "Maria Purba"
Saya ada salah bikin alamat, respon CS nya sangat baik dan menolong, sopan walaupun saya yg salah. Drivernya juga langsung telfon. Perkiraan sampai jam 6-8 malam tapi jam 5an sudah sampai. Terimaksih banyak ya paxel. Uda selamatin saya dari bencana kebaya wisuda yang salah kirim. Sukses selalu 🌻
-- maria kapita br purba, 2024-11-26

### *---- "GA ON TIME"
1. Kurir tidak datang,order jam 11 siang pick up jam 16-18 tp ga datang

2. Customer servis Riki wa tanpa mengucapkan “MAAF ATAU SORRY” atas ketidaknyamannya 
Malah minta penjelasan kenapa cancel
🤯
-- punkas celii, 2024-11-26

### ***** "👌👍"
Alhamdulillah selama 1thn pake paxel aman dan pengiriman cepet
-- abahjahro, 2024-11-24

[View all Paxel reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Paxel Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Indonesia | Lifestyle | #14 |
| Top Free | Indonesia | Overall | #328 |

## Paxel Discovered Keywords
- parcel
- delivery
- package tracker
- paxel
- lalamove
- marq
- send
- wehelpyou
- flap
- deliver

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---

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