--- title: "Paydens by Healthera - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Based on the innovative Healthera platform, the Paydens app links with your local pharmacy, managing your medicines, and ordering repeat prescription for your whole family. Order prescriptions or medi" --- # Paydens by Healthera — United Kingdom ![Paydens by Healthera App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/81/8c/c8/818cc819-a16b-4dfd-2016-563ead3e90b4/PaydensAppIcon-0-0-1x_U007emarketing-0-0-0-8-0-0-85-220.png/400x400bb.png) **Developer:** [HEALTHERA](https://apptail.io/developer/healthera-BJ) (United Kingdom) **Category:** Medical **Rating:** 4.7/5 (2,358 ratings) **Price:** Free **Bundle ID:** com.healthera.healtheraapp.paydens **Store:** Apple App Store **Country:** United Kingdom **Version:** 14.20.3 (released 2026-09-23) **Original Release:** 2018-10-24 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1438875584) **AppTail Page:** [https://apptail.io/app/paydens-by-healthera-zcq/united-kingdom](https://apptail.io/app/paydens-by-healthera-zcq/united-kingdom) ## Paydens by Healthera Description Based on the innovative Healthera platform, the Paydens app links with your local pharmacy, managing your medicines, and ordering repeat prescription for your whole family. Order prescriptions or medication refills with your own NHS GP and select your nearest Paydens pharmacy for collection or delivery. Get a medication reminder with our medicine tracker and know when it’s time to order a repeat prescription. Prescription delivery is quick and simple with the Paydens app. Paydens Group is an independent family owned company established in 1969. We operate pharmacies across the South-East of England, with our Head Office based in Maidstone, Kent. Your Paydens pharmacy is never more than a tap away. Order prescriptions, book sessions with Paydens, or send a quick message from the app – whatever your need, you can get in touch with your chosen Paydens pharmacy. Track & order repeat prescriptions anytime, anywhere – download the Paydens app now. The Paydens App Features: Repeat Prescriptions • Order prescriptions digitally with your own GP surgery (or NHS POD). • A top Paydens pharmacy of your choice will take care of the rest. Pharmacy Medication Consultation • Contact your Paydens pharmacy whether you’re traveling abroad, need a flu vaccination or on a new medication? Tap on your pharmacy and get in touch. • Book a free session on our calendar to sit down with your Paydens pharmacy. • Find Paydens pharmacies near you. Pharmacy Quick Message • Message your Paydens pharmacy if you’re unsure how to take your medication or feeling uneasy about any side effects instead of waiting for your GP. Medication Reminders • Scan your prescription barcode on your medication package, and the app will automatically remind you to take your medicines according to prescribed instructions. • Medication reminder when it’s time to order your prescription. Order prescriptions and contact your Paydens NHS pharmacy – download today. FAQ Q: Prescription refills - can I order prescriptions on behalf of my children or elderly parents? A: Yes, this feature is now available! Go to the Me tab and it should be self-explanatory to add a dependent. Q: Will you work with my GP? A: Yes. The Paydens app works with ALL NHS GP’s in England. All your prescription requests will be sent to and approved by your own GP. Q: If I already order my prescriptions directly with my GP, do I still need your app? A: Yes, you can still order from your GP; the improvement is now that your pharmacy will tell you when your medication is ready to collect or be delivered, and resolve any issues on behalf of you with your GP. You can also get free medication advice from the pharmacy with 24/7 in-app messaging. The app is also a smart medication reminder. Q: What if my local pharmacy is not a Paydens Group pharmacy? A: Any NHS pharmacy on the app are authorized to dispense your prescription medication. We recommend choosing the nearest Paydens pharmacy on the map that covers your area for delivery. If you do not live near a Paydens pharmacy, you can download the Healthera app to search for your local pharmacy. Q: Is my personal information safe? A: Healthera has gone through rigorous assurance process with NHS Digital and NHS England and is GDPR compliant. ## Paydens by Healthera Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/90/12/34/901234e5-7931-4c97-2476-8d279b584031/2440bd75-f388-4c72-9212-038b80eca215_paydens-6.5inch-01.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/d2/aa/7f/d2aa7feb-8631-6e37-3ece-ace71f34f4c8/7466fc3a-1f58-4590-805e-82887c8fc3c3_paydens-6.5inch-02.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/33/cd/3a/33cd3a3a-6d74-857b-a58c-45e7fcf78c48/f4c5c390-069b-411e-bd48-c05208cb808a_paydens-6.5inch-03.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/31/f0/56/31f056bc-99c2-8b36-6e19-7951e054837b/d82fe0a9-f203-4aad-90ba-f84476361983_paydens-6.5inch-04.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/59/81/2a/59812a84-66a1-cd83-b1a6-9ab33654c6cd/39b81934-29b0-47d5-9699-ad67a13bd40a_paydens-6.5inch-05.png/1242x2688.png) ## Paydens by Healthera Rating Breakdown in United Kingdom - 5 stars: 1,939 (82%) - 4 stars: 233 (10%) - 3 stars: 83 (4%) - 2 stars: 30 (1%) - 1 stars: 73 (3%) ## Paydens by Healthera Reviews in United Kingdom ### *---- "Waste of time now" When first started using the app it was great ,but now keep getting notifications that my prescription is waiting approval, or is delayed,even after a week. Also keep getting told to order items already ordered . When I check with pharmacy they have my prescription. This needs to be resolved. -- Highland lad 42, 2025-03-10 ### *---- "Poor" I can only vouch for my own experience . I added the Paydens ( Healthera ) app after I saw it promoted on the pharmacy and I thought , why not ? I regret ever having the app as I previously was using Emis and the NHS apps without any issues. My Doctor took me off Simvastatin and replaced it with Rosuvastatin and after attempts ( several ) to edit it , I called into the pharmacy to ask them to update . No one could help me so I deleted the app. Although I still keep getting notifications. I just want it to go away . Everything worked ok before and still does . The staff in the pharmacy are not IT experts and can’t help me . -- Go Away Healthera, 2025-01-24 ### ***** "No hassle, no stress" So easy to use, reminds you to order. No fuss. An email when you’re order is ready. Fabulous invention! Made my life so much easier -- Jenniew8, 2024-11-21 ### ***** "Very helpful" They are so nice and helpful and willing to help you for everything -- Cheryldolly, 2024-11-20 ### *---- "Paydens have no idea" Thought this would be a good app and most of the time it works well. However when something out of the ordinary happens you get a message on the app and also an email (both saying they are from Paydens) and telling you to ring Paydens. Well Paydens deny any knowledge about the app/email and say they don’t know anything about it and the email was not from them. Maybe the staff at Paydens need to be shown how this app works from a patient’s point of view as it’s very frustrating when all they do is deny and leave you going round in circles to get answers! -- 5ac0j, 2024-11-08 ### ***** "Great app so far 😃" So far am finding this app really good. The only glitch is that the amount of medication remaining can’t be updated manually as it has to be taken from the medical records. I would have thought that when you collect and order it would automatically reset the number of days. Apart from that I am finding it very useful. My orescriserm to be available quickly and I love the ‘ready for collection’ alert. Will keep on using 😃 -- Helen Parker, 2024-10-21 ### ***-- "Good app - sad impact" Went to book a flu jab at the chemist here in Kings Hill, Kent, and was told I couldn’t as I had to use this app instead. The app is okay, but now having downloaded it I see I could have been jabbed this lunchtime had the staff member been able to book me in themselves, as I can see unused slots via the app 🙁 Instead I’ve had to book myself in next week. So although the app is okay, it is a pity that overall it makes service worse at Paydens. Also, what about people who will struggle with the app eg due to eyesight or disability? Sad. -- London Manager, 2024-10-03 ### **--- "Can’t delete a recurring order and put back to as needed. A" Also. Can’t delete obsolete items that have been removed by the doctor -- netball_mum, 2024-08-13 ### *---- "very poor" I find this app very confusing. I keep getting messages to order when I’ve already ordered, I can’t see when I’ve ordered and you don’t tell me when the medicine is ready. What you do tell me is that the GP has declined to approve the prescription – you’ve done this twice and both times it’s turned out to be nonsense! What is going on? -- annoyed of Steyning, 2024-07-08 ### ***** "Simplicity in ordering meditation" I absolutely love this app, especially the service I get from my local Pharmacy lotus in Croydon Road Beckenham BR3 just to add Kelly and her team are brilliant and always helpful. First Class service all the way thank you Mr S Mutti Beckenham . -- S.mutti, 2024-06-25 [View all Paydens by Healthera reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to Paydens by Healthera - [WaitLess.](https://apptail.io/app/waitless-xok/united-kingdom) - [MySkinDoctor](https://apptail.io/app/myskindoctor-kAq/united-kingdom) - [Chelmsford City Sports](https://apptail.io/app/chelmsford-city-sports-uQr/united-kingdom) - [YMCA SPG](https://apptail.io/app/ymca-spg-huU/united-kingdom) - [The Old Factory](https://apptail.io/app/the-old-factory-iwAb/united-kingdom) - [Benenden Health](https://apptail.io/app/benenden-health-kMDb/united-kingdom) - [South Downs Leisure](https://apptail.io/app/south-downs-leisure-VMBc/united-kingdom) - [tmactive](https://apptail.io/app/tmactive-Xebd/united-kingdom) - [Numark Training](https://apptail.io/app/numark-training-Qyne/united-kingdom) - [Live Better](https://apptail.io/app/live-better-zGzi/united-kingdom) ## Paydens by Healthera Available In - [United Kingdom](https://apptail.io/app/paydens-by-healthera-zcq/united-kingdom) - [Ireland](https://apptail.io/app/paydens-by-healthera-zcq/ireland) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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