We have filled out the military 20% discount form multiple times and cannot get the discount to show up on our APP. The local Pet Paradise in New Mexico shows we have the military discount but it hasn’t updated to the APP.

I have to reset my password every single time I login. Very frustrating.

Every single time I try to login it says my password is wrong. I reset the password and it still says it’s wrong. Even on the website, I have to reset my password each time. Terrible!

This app crashes often - when I try to update a pet’s profile or when I am simply making a reservation, it just completely crashes and I lose all of the information that was entered. Not a good user experience.

Such a quick and easy way to get everything you need without the hassle of the website being laggy! I love watching the cameras and knowing my dog is in the best care!

Love being able to book my reservations on the app instead of calling in. Super easy to use

Pet Paradise is a lovely day care for your pet. The staff was able to help get both of my pets settled and at ease quickly, giving me the peace of mind I needed when leaving my fur babies to someone else’s care. Thank you Pet Paradise!

The only thing this app is good for is cameras. The staff never answer the phones or call you back because they’re pushing everyone to use the app, but when i try to book reservations they never work. The comments section for your pet always glitches so i can’t type I have to voice to text (which i don’t like doing). I strongly believe they need to improve their customer service and office communications in every location instead of relying on an app that barely works.

I already have an account with pet paradise. I can login on the website. But this app will not let me login. Keeps saying wrong password. I hv change my password 2x’s and still can’t login. Unfortunately this app is useless for me.

Half the time it won’t open, the times it does open it either freezes up or just flashes and shuts down. I’m not sure why it’s been released since it seems to be full of glitches. Seems like a sales prevention tool.