Petlibro

Latest firmware update has audible notification “buttons locked” repeating from machine over and over. Hard reset only thing that works. Please fix in version update. No reporting to dev available

Your most recent update broke the app. It shows it’s connected in phone and detects sounds but when I open app o get constant network errors and can’t manually feed or make changes The app is really janky - someone from support please reach out

The feeder itself is great, but the camera feed started becoming unreliable a few months ago and now the feed is never stable when using cell data. When i’m home using wifi it works great. But the whole point of the feeder is to monitor your pets while you are away. I am not the only person experiencing this. There is a whole reddit page devoted to the same issue. Please fix this issue ASAP Petlibro. When I first bought the feeder the camera feed worked great for months, now it is completely unreliable and frustrating! Server upgrades, software upgrades, whatever you have to do please do it or else I cannot recommend your product to people I know.

The PETLIBRO app offers a range of features designed to make pet feeding more convenient and efficient. However, there are some notable areas where improvements could greatly enhance its functionality. PROS 1. Ease of Use The app is user-friendly with an intuitive interface that makes scheduling meals and managing portions simple. 2. Remote Feeding The ability to feed your pet remotely is a significant advantage for busy pet owners, ensuring that pets are fed on time even when you’re not at home. CONS 1. Lack of Integration with Smart Home Systems Currently, the app does not support integration with Google Home or Apple HomeKit. Adding these integrations would be a fantastic enhancement, allowing users to feed their pets using voice commands through their smart home systems. 2.Voice Message Playback The app does not allow playing voice messages without dispensing food. Enabling this feature would be useful for calling pets to their feeding area or for general communication. 3.Voice Message Recall Introducing a feature to recall and play up to three voice messages could help in reinforcing feeding habits and encouraging pets to approach their food. 4.Small Portion Dispensing The app currently does not support dispensing very small portions, such as 5 grams. This feature would be beneficial for pet owners who need precise control over their pets' diet for health reasons. Overall, while the PETLIBRO app provides essential features for pet feeding, these enhancements could significantly improve user experience and pet care.

The app works well and is accurate to the feeding schedule but I keep getting multiple push notifications throughout the day that aren’t accurate. I’ve gotten “Cat Feeder: Scheduled Feeding Successful” 10x today when no feeding was scheduled. The feeder isn’t going off at these random times just the notification is coming in. I can’t figure out how to make it stop besides removing notifications altogether. There’s no option in the app to report issues either.

They don’t mention anywhere that you need to pay $150 a year in the subscription to make this even remotely usable. I also had issues so I contacted their support three weeks ago and they couldn’t even bother to respond. Returned it to Amazon.

Can’t connect to my feeder so I can’t adjust the portion size. Have had this for two years, waiting for the app to update to accommodate the PLAF. App has never connected.

App was easy to set up and connected to the 2G/5G granary feeder and dockstream water fountain without any problems. My WiFi is quite reliable and we haven’t had any connection issues so far. The feeder even updated to the latest firmware. We get notifications from both devices to our phones. Only con so far is that if you have the app on both iPhone and iPad, you cannot be logged into both devices. Logging into one device will log you out of the other. However, the apps do support Face ID for authentication so logging back in is easy. My wife and I both like to keep track of our pet so sharing devices is simple enough. My wife did need to create her own account via the app so that I could share both devices with her using her email address. Seems like the auto-ordering via Alexa is only available in the US for now as it gave me an error when I tried to connect using Amazon Canada account. Assuming this will be addressed in the future. Would be good to order replacement filters and other accessories via the app in the future as well (especially in Canada). So far, the app is good and working as expected. Looking forward to additional features in the future.

I don’t know if it’s the unit or the fountain but water events are massively off. seems like there is some sort of glitch where it repeats water events multiple times.

I have the PLAF103 WiFi feeder and it works perfectly with the Petlibro lite app. This version always fails to detect the device