--- title: "PetMeds - Reviews, Revenue and Downloads in United States | Apple App Store" description: "PetMeds: Care You Trust PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happi" --- # PetMeds — United States ![PetMeds App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1d/54/76/1d54767d-8dcc-cf7e-1130-f7819c9a14c9/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/434x0w.png) **Developer:** [PetMed Express](https://apptail.io/developer/petmed-express-rKFc) **Category:** Shopping **Rating:** 4.9/5 (13,717 ratings) **Price:** Free **Bundle ID:** com.1800PetMeds.1800PetMedsIOS **Store:** Apple App Store **Country:** United States **Version:** 3.27 (released 2026-02-10) **Original Release:** 2017-02-08 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1195712445) **AppTail Page:** [https://apptail.io/app/petmeds-cZgc/united-states](https://apptail.io/app/petmeds-cZgc/united-states) ## PetMeds Description PetMeds: Care You Trust PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happier, healthier pets by creating a community to the best expertise, service, and products. Pharmacy PetMeds is the first online pet pharmacy, and for 28 years we’ve provided expert-backed advice and personalized recommendations to help pet parents make informed decisions. We strive to make top-quality health solutions accessible. Autoship Autoship is a convenient and cost-effective way to ensure that the pets you love get the things they need. You can change, skip, pause or cancel anytime. Save 35% when you set up Autoship plus earn 5% savings on all ongoing orders, as well as get free tele-heath visits with Vetster. Savings Stay on top of special in-app deals on quality pet food, treats, vitamins, supplements, and more. ## PetMeds Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2e/04/44/2e0444ef-ec86-bfe6-0818-f99ecbd47fed/iOS_Store_Creative_-_R2_Slide1.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/32/b7/ce/32b7ce9f-911b-d878-3d15-7b632d702dcd/iOS_Store_Creative_-_R2_Slide2-1.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e0/be/84/e0be8424-953f-d701-78c7-d100eac4ffa9/iOS_Store_Creative_-_R2_Slide2.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ee/83/87/ee83870e-f980-df0b-cd70-a2531f5fea3b/iOS_Store_Creative_-_R2_Slide3.jpg/1242x2688.png) ## PetMeds Rating Breakdown in United States - 5 stars: 12,467 (91%) - 4 stars: 988 (7%) - 3 stars: 100 (1%) - 2 stars: 35 (0%) - 1 stars: 127 (1%) ## PetMeds Reviews in United States ### *---- "Medicine order" I ordered my dog medication, and have still yet to receive it. When I called to find out what was going on with it, they told me that the post office canceled the order and now they have to redo the order for the medication which is going to take 2-3 days. And that they can’t give me overnight shipping again so now I have to wait even longer for it to get to me once they get the medication. Keep in mind this is for a seizure dog. Absolutely ridiculous. I still have nothing on my orders that this second order is being processed to replace the first one so I have no idea what’s going on with it. This is my first time ordering with them and it has been a nightmare. -- AWilliams1234, 2025-08-25 ### ****- "Great App Great Deals" I’m very happy with the new app and some of the deals are great when using auto ship . I’d love to see more food options -- Frmaza, 2025-08-15 ### *---- "App Doesn’t Work" Useless app when I comes to account management and order placement. The captcha never works, so I can’t ever see my account info, update any info, etc. Ordering directly though my vet because this process is a mess. -- ohhblake, 2025-07-08 ### *---- "Good concept, 0 execution" I got this app for my puppy, I thought it was kinda like the “NURX” app but for dogs. I was so excited and prepared for the order that I made for my dogs monthly necessities. Did not come at all after waiting over a month. I had to cancel because it was asking me for my next delivery since I made a subscription. Had to cancel and on top of that, my dog ended up getting infested with fleas since the preventative never came. Whole thing was a hassle and I expected more, I tried calling customer service-got no response. -- 4inchtoes4, 2025-07-05 ### **--- "App has become terrible" Very slow. Links to track shipments of orders don’t work. I’ve filled out pet profiles including birthdate, medications, and pictures and the information is gone a few days later. Just awful now. Used to be ok. -- Hdyehvfbvyhgsvggsgg, 2025-05-23 ### *---- "Utter failure" Links don’t work. When you go to view your account you get stuck in a circle jerk of verifying you’re human. On 8th time and still nothing. The ability to test apps and ensure they work before putting them into production is garbage. -- UATFailed, 2025-03-30 ### *---- "Horrible" My dog has heart failure. I told Pet Meds I only had 4 days of meds left. The lady promised she’d send it priority. It is now 8 days. Customer service blew me off. They just forwarded me the shipping info. If you care about your pets, find a better company. -- Unhappy Roscoe, 2025-01-08 ### *---- "Website is not friendly" Every time I try to cancel a delivery or reschedule a delivery the stupid app doesn’t work it freezes up! -- Gmarcher, 2024-12-30 ### *---- "Terrible updates" Your new app updates are awful. I could not move an auto ship to order now - no option for it. Then created a new auto ship order and it tells me I have to select a pet but does not populate anything for me to select, so I’m stuck. -- W M O, 2024-12-29 ### **--- "lost all my favorites" I last used the app 6 months ago and it worked fine Since then it must have been updated — all my favorites are gone deleting app in 3….2….1 poof! (no tolerance for sloppy work) -- fgjhfgjn, 2024-12-26 ### *---- "How? Why?" I don’t know how such a big company operates with a horrible app. It never works right. Was hopeful that the updated app which had a slight facelift would be better, but, when I get to the review order button, NOTHING HAPPENS. -- Snoopy4972, 2024-11-23 ### **--- "Options don’t work" I got this app to make it easier to look up the things I needed to do for my pet. First, I cannot add my pet,or My vet, nor pet meds nor does it show my orders.. the frames are there to fill in but then it goes no where or just keeps loading which it never does. What good is the app if you cant use it ? Please fix it! -- ddynomite05, 2024-11-01 ### *---- "Broken beyond belief" Managing autoship just presents a blank page. Viewing payment methods traps you in an endless loop you can’t exit. It throws errors left and right. I’m not sure I’ve ever encountered an app from a major company with so many issues… it’s literally unusable. -- Wankel Rex, 2024-10-11 ### *---- "Riddled with bugs" Hasn’t been updated in over a year and it shows. It allowed me to add a quantity of 6 of dog food to the cart, but wouldn’t allow me to add my Amex CC because it wasn’t allowing more than 3 digits for the verification number. So I setup PayPal. When attempting to submit the order, it failed because they didn’t have the quantity available of the dog food that was already in my cart. App is just as awful as the website. -- Megalomac, 2024-10-09 ### *---- "What did you do to the app???" Used to work fine. Upgraded it and now it remembers that it’s me logged in with the “Hi, [Name]” but it deleted all my pet and medical and vet and auto-orders and meds information!!! Please fix it! I need to reorder my dog’s meds. -- hcoachmd, 2024-07-15 ### *---- "Yeah, it’s easy to use but it’s not good" Nothing gets updated from my or the company’s end— even when you edit and save it. I’ve tried to correct my pet’s age multiple times and it continues to default to 0-1 yrs meanwhile he’s 10. Forget about updating/editing your vet info! Plus, the statuses of the orders are never UTD on the app- it is way better and faster to use the website, imo. -- figgypuma, 2024-06-01 ### ****- "Can’t see my orders" My prescriptions aren’t showing up in my profile, I can’t see any of my past orders. Please fix this so it makes reordering prescriptions easier. -- T.S.V, 2024-05-28 ### *---- "Needs updating NOW" This app use to be good! Now it’s garbage. It will not let you delete pets that have passed away. It still shows all my orders open (even when we receive our item), it doesn’t allow you to track your order due to the order stating open. I have called customer service and they are zero help! This app is now useless and not accurate!!! It needs to be UPDATED!!!! -- jski96, 2024-05-23 ### *---- "Horrible App" Doesn’t update from website. Orders shipped & delivered remain “open” on the app. I had to put one of my boys down and deleted them off my profile on the app…he still shows, but not on the website version. Deleted app because I don’t want the reminder. Get a better QA on your app development!!!! -- KDG2849, 2024-05-12 ### *---- "Completely let down.. hi oh yeah yeah thank you so much" Title: Frustrating Experience with PetMeds: Constant Issues and Poor Customer Service I've been a loyal customer of PetMeds for quite some time, but my recent experiences have been nothing short of frustrating and disappointing. Over the past few months, they've been supposedly "updating their system," yet my orders keep getting lost in the process. Despite having refills on prescriptions, their system often shows otherwise, leading to unnecessary hassles and delays in getting my pet's medications. Their AutoShip feature, which is meant to make things convenient, has become a nightmare to deal with. I constantly find myself having to call them to sort out issues, ranging from missing medications to incorrect refill information. It's not just a minor inconvenience; it's potentially dangerous for my pet's health when she doesn't receive her medications on time. The lack of communication from their end is appalling. Despite reaching out multiple times to address these issues, I've received little to no resolution. It's as if they couldn't care less about their customers' concerns. As a pet owner, trusting a company with my pet's health is paramount, and PetMeds has failed miserably in earning that trust. Overall, my experience with PetMeds has been a series of letdowns, frustrations, and concerns for my pet's well-being. I can no longer rely on them for consistent and reliable service. It's time to look elsewhere for a company that prioritizes customer satisfaction and takes pet health seriously. -- pitbulldogs, 2024-04-27 [View all PetMeds reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## PetMeds Discovered Keywords - petmeds - dog expressions - petman - 1800 - pet medication - petmo - medinc ## Apps Similar to PetMeds - [Ferguson Home](https://apptail.io/app/ferguson-home-fVh/united-states) - [BARK - BarkBox, Super Chewer](https://apptail.io/app/bark-barkbox-super-chewer-fFN/united-states) - [DRMTLGY](https://apptail.io/app/drmtlgy-CXob/united-states) - [Tractor Supply](https://apptail.io/app/tractor-supply-BHtb/united-states) - [HSN: Shopping App for Deals](https://apptail.io/app/hsn-shopping-app-for-deals-NgJb/united-states) - [Omaha Steaks](https://apptail.io/app/omaha-steaks-YIJb/united-states) - [Chewy - Pet Care & Pharmacy](https://apptail.io/app/chewy-pet-care-pharmacy-EmVd/united-states) - [PetSmart](https://apptail.io/app/petsmart-FmVd/united-states) - [Petco: The Pet Parents Partner](https://apptail.io/app/petco-the-pet-parents-partner-GmVd/united-states) - [PetLabCo.](https://apptail.io/app/petlabco-VBTp/united-states) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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