--- title: "Pets at Home - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "The free Pets at Home app makes caring for your pet easier than ever. Shop in the app with just a few taps, access all your Pets Club vouchers in one place, plus plenty more... IN-APP SHOPPING • Sho" --- # Pets at Home — United Kingdom ![Pets at Home App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f7/57/0e/f7570eab-e977-70a6-3e02-981f0bed0005/Tails_-_Prod-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png) **Developer:** [Pets at Home](https://apptail.io/developer/pets-at-home-Jp) **Category:** Lifestyle **Rating:** 4.7/5 (351,762 ratings) **Price:** Free **Bundle ID:** com.petsathome.insight **Store:** Apple App Store **Country:** United Kingdom **Version:** 4.1.3335 (released 2026-04-13) **Original Release:** 2011-02-23 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id419575885) **AppTail Page:** [https://apptail.io/app/pets-at-home-ceb/united-kingdom](https://apptail.io/app/pets-at-home-ceb/united-kingdom) ## Pets at Home Description The free Pets at Home app makes caring for your pet easier than ever. Shop in the app with just a few taps, access all your Pets Club vouchers in one place, plus plenty more... IN-APP SHOPPING • Shop easily in the app with just a few taps – for food, treats, toys and more • Search and browse hundreds of products for dogs, cats, small furries, reptiles, fish and birds • Link your Pets Club and shopping account to make signing in easier • Choose from a range of delivery options, from next day through to Click and Collect in as little as one hour • Check on stock availability in store before you visit • Sign up to and manage your Pet Care Plans, such as easy-repeat PETS CLUB BENEFITS • Welcome offer – Save 10% on your first shop with us • Exclusive offers – enjoy regular deals, hand-picked for your pet • Charity Lifelines – choose your favourite animal charity and we’ll donate every time you shop • Birthday Bonus treats – celebrate your pet’s special day with a treat on us • Advice and support – become the expert on your pet with advice and support from our specialists • Repeat subscriptions – we take the hassle away to save you time and money • Vet health check – a nose-to-tail health check for just £10 with our trusted vets • Free Pets magazine – full of features, fun, advice and offers • Special events – join other pet people at our events and workshops • Pets Foundation – Pets Club members help create a better world for pets and the people who love them IF YOU’RE NOT A PETS CLUB MEMBER YET... Sign up through the app for free and we’ll send you a 10% off voucher straight away to welcome you to the club. IF YOU’RE ALREADY A PETS CLUB MEMBER... Once you’ve downloaded the app, sign in with your Pets Club (formerly VIP Club) details and your benefits will be waiting for you. Questions or feedback? Reach out to us at pahappdevelopment@petsathome.co.uk. ## Pets at Home Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/9f/58/17/9f581799-f318-03ad-520a-022e1b3605de/1_iOS_Graphic_-_1284_x_2778px_-_home_screen.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7c/ce/cd/7ccecdd3-00c5-e783-938f-5b05ff88963c/2_iOS_Graphic_-_1284_x_2778px_-_club_card.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/04/7f/36/047f3673-a918-f625-3ac9-4bc9fcabc76f/3_iOS_Graphic_-_1284_x_2778px_-_vouchers.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c7/af/55/c7af5549-c548-7358-c205-b01215b4ce84/4_iOS_Graphic_-_1284_x_2778px_-_manage_subscriptions.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/cf/f2/34/cff2346e-7cdf-f006-0910-6d086c8f6f01/5_iOS_Graphic_-_1284_x_2778px_-_delivery.png/1284x2778.png) ## Pets at Home Rating Breakdown in United Kingdom - 5 stars: 298,375 (85%) - 4 stars: 32,256 (9%) - 3 stars: 10,821 (3%) - 2 stars: 3,225 (1%) - 1 stars: 7,085 (2%) ## Pets at Home Reviews in United Kingdom ### *---- "Where’s the back button?" Awful search feature with no back button so you have to start again every time? -- Lucy2222, 2025-01-02 ### *---- "OH WELL" damn! I can’t order online to have stuff delivered for a therapy cat. Don’t offer delivery for peoples pets if yous aren’t going to deliver to them. Shame that yous had to grey out delivery services now I can’t get the stuff I need for him. Good JOB! -- Bustedbycola, 2024-12-28 ### *---- "Rubbish" Checkout ‘greyed out’ but doesn’t tell me why -- KHStacym, 2024-12-24 ### *---- "Pet Food Orders" Not able to access repeat orders and need to cancel next repeat as on holiday -- StevieHbegood, 2024-12-22 ### ***** "Haverhill Pet store is great!" I would like to express my thanks to all the staff at the Haverhill store. Every time I go, they are very helpful and friendly and always give me excellent advice. -- LynetteOlway, 2024-12-22 ### *---- "Can’t use it" I signed up and have logged in. The account card shows my name but not my number. I click on the vouchers but there is always an error sign. I’ve logged in and off, I’ve deleted and reinstalled it but still doesn’t work. Shame, as I would have liked to have used the vouchers I received when I signed up. -- Pippidakes, 2024-12-21 ### ***-- "Cumbersome to find repeat subscriptions back" Nice app but extremely cumbersome to find your active repeat subscriptions back -- Nite0wls, 2024-12-20 ### **--- "Access to app in store" Unable to access this app to use vouchers in Redhill store, very dissatisfied. -- Rianna05, 2024-12-20 ### *---- "Frustrating App" This app never keeps track of previous groom appointments. Today I was asked to create a new account because it could not find my previous account. Once I setup the account it found my dog’s profile but any previous activity around bookings was lost. Get this sorted. It’s a complete time waster. -- Skgb007, 2024-12-17 ### *---- "Terrible app" The worst app I have ever encountered! I can’t change my loyalty card, I can’t buy anything as it keeps saying something went wrong and now it says I can’t progress with the app until I change my password, which surprise, surprise, when I try to do it, it says something went wrong. I’ve tried customer support and they suggested I deleted my account and started again - surprise, surprise, this failed also! I’ve updated the app and done everything I know, now I can’t even get into the it! -- GameyMacGameface, 2024-12-16 ### ****- "Apple Wallet" Guy’s PLEASE put the card into Apple Wallet! -- Lord Hillier UK, 2024-12-13 ### *---- "Once you buy online there is no way to get in touch quickly." Once you order anything online there is no way to contact them about anything. I been trying contact in regards my dog’s food and the quickest way supposed to be the live chat which is offline. Plus they still using Evri as currier, and believe me they managed to delay every single parcel. But when the subject is a pet food it should be delivered as quick as possible. Specially when you pay extra for that. -- Tolunaulta, 2024-12-10 ### **--- "Product filter not great" When you apply filters to narrow down the product listings, and then click on a specific product for details, reversing out of the product screen resets all the filters. This means you cannot browse the other filtered items unless you manually set them each time. This prevented me from subscribing to the food delivery service. -- KimmyCanucker, 2024-12-10 ### *---- "doesn’t let me log in" literally just doesn’t let me log in whatsoever -- gyattttttttttttttttttttttttt1, 2024-12-08 ### ****- "Disappointing" Really want to be positive as it started so well. I now need to change the order but short of cancelling my account and starting all over again it seems this cannot be done. The last two orders have not arrived and I can’t chase them as you need an order number and I have not received one or the said e mail a week before delivery. I have tried the support app but still I go around in circles with no sign of a human being who can actually help me. The first few weeks or orders were great and I spread the word of how good the system was. Sadly I now am stuck between a rock and a hard place. Perhaps this review may get the problem sorted. A week later Thank you pets at home. I went into a store and my issue has been resolved It appeared to be a technical issue with your computer system. A very friendly and helpful member of staff at Uttoxeter store sorted the problem out and I’m now back up and running. Would have given a 5 star review but bought the dog a toy carrot and it cost a tenner!! Would have been nice to have been given a discount considering the inconvenience the app malfunction caused! -- sarahbun1, 2024-12-08 ### *---- "Can’t go back" When you click on an item you can’t go back -- TEB5464, 2024-12-05 ### ***** "Please buy" So good! -- Download, please, 2024-12-05 ### *---- "How& where on the App can I contact you to report that I’ve received a scam/bogus SMS text for" How& where on the App can I contact you to report that I’ve received a scam/bogus SMS text for my delivery ? No where is this in the Q&A page?page -- BFSioux82, 2024-12-04 ### *---- "Needs work" Poor. Crashes when clicking on images to zoom in. Loses filter after an item is added to a basket and you have to reapply the filters. Random crashes. Option to add to basket from the items returned in the filter list. Navigation and UI needs more hands on testing. -- ta88ycat, 2024-12-03 ### *---- "Repeat orders" I have to say that the repeat order was supposed to make my life easier but the system is impossible. I now have my order split into two delivery dates. It is impossible to change the order to have the whole order in one delivery. This would result in me paying two delivery charges. I will be cancelling my subscription to repeat orders. -- Bsicusjfo, 2024-11-28 [View all Pets at Home reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Pets at Home Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | United Kingdom | Lifestyle | #16 | | Top Free | United Kingdom | Overall | #230 | ## Pets at Home Discovered Keywords - food list - fishing champion lite - pet apps - pets4homes - pets4 - pets for sale - vip - fish heroes - fsih - matalan me ## Apps Similar to Pets at Home - [B&Q: Shop DIY, Gardening, Home](https://apptail.io/app/bq-shop-diy-gardening-home-Ccd/united-kingdom) - [Airtime - Mobile Rewards](https://apptail.io/app/airtime-mobile-rewards-nCg/united-kingdom) - [Sun Savers - Treats & Rewards](https://apptail.io/app/sun-savers-treats-rewards-Ftk/united-kingdom) - [IMO Car Wash UK](https://apptail.io/app/imo-car-wash-uk-lUm/united-kingdom) - [Slimming World](https://apptail.io/app/slimming-world-XMo/united-kingdom) - [SuperSavvy](https://apptail.io/app/supersavvy-xDG/united-kingdom) - [Pets4Homes: Dogs, Cats, Pets](https://apptail.io/app/pets4homes-dogs-cats-pets-NZM/united-kingdom) - [Dulux Visualiser](https://apptail.io/app/dulux-visualiser-GvX/united-kingdom) - [Butternut Box](https://apptail.io/app/butternut-box-TPfc/united-kingdom) - [InPost UK](https://apptail.io/app/inpost-uk-inpj/united-kingdom) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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