--- title: "PGC311 - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information." --- # PGC311 — United States ![PGC311 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8d/ba/d3/8dbad344-c3bd-624a-b241-13619588bd5b/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png) **Developer:** [Prince George's County Govt](https://apptail.io/developer/prince-georges-county-govt-gtqd) **Category:** Utilities **Rating:** 1.5/5 (26 ratings) **Price:** Free **Bundle ID:** com.connectedbits.prince-georges **Store:** Apple App Store **Country:** United States **Version:** 7.0.3 (released 2026-09-02) **Original Release:** 2016-09-06 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1111359809) **AppTail Page:** [https://apptail.io/app/pgc311-rYIf/united-states](https://apptail.io/app/pgc311-rYIf/united-states) ## PGC311 Description Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information. ## PGC311 Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/11/5a/87/115a87c0-d027-6fb0-d246-494ed2d12863/Simulator_Screenshot_-_iPhone_16_Pro_-_2025-01-23_at_13.09.07.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/dd/1c/28/dd1c28da-296d-4a04-4304-f4a0425b26b0/screenshot-iPhone_13_Pro_Max-18.0.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/49/fb/66/49fb664f-629b-776a-285d-63560f3bcbaa/screenshot-iPhone_13_Pro_Max-18.0__U00281_U0029.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/22/d5/33/22d533f1-c347-f1e7-cf99-ea1fa1c71ebd/screenshot-iPhone_13_Pro_Max-18.0__U00282_U0029.png/1284x2778.png) ## PGC311 Rating Breakdown in United States - 5 stars: 1 (4%) - 4 stars: 1 (4%) - 3 stars: 3 (12%) - 2 stars: 0 (0%) - 1 stars: 21 (81%) ## PGC311 Reviews in United States ### *---- "1 star" I thought this app would make submitting requests easier. I cannot even get past the location section of the request. Back to dialing 311 for everything smh -- Tester685, 2025-09-21 ### *---- "DOES NOT WORK" The app does not work. I’ve tried it multiple times and it says “Your service request could not be submitted as the 311 service does not appear to be reachable at this time.” So it’s a useless app. Sent an email to county executive and they want ME to trouble shoot. Horrible app and response. -- needed my meditation, 2025-09-17 ### *---- "App is having constant errors and won’t work" Cannot submit bulk trash pick up and I hate calling on the phone! It takes twice as long for someone to schedule it on the phone. -- Ninja neat, 2025-09-16 ### *---- "Service requests do not work" All service requests (ie missed trash collection) in app do not work. You go through the whole form filling out info and at the end the same error message comes up saying “We're Sorry Your Service Request could not be submitted as the 311 Service does not appear to be reachable at this time..” This has been the case since the app was updated earlier in 2025. No way to contact developer or PG County govt to fix. Links in App Store don’t work. Help phone line at PG County Govt is an endless maze of people that don’t know who to contact. -- PGC311 app is a joke, 2025-09-16 ### *---- "Sorry 311 department" The 311 for PG County is sorry. The streets have potholes, I reported it and still no resolution. They said it would be addressed by May 1, today is May 7th. The pothole in Largo Md right by the fire department is huge. What are we paying for in this county? Sick of PGC! -- MsDhairst, 2025-05-06 ### *---- "PGC is robbing their residents" The is app and their website is completely worthless. We pay taxes for trash collection and they “Bates Collection” never collect trash or leave it sitting there. I observe the so-called workers every Friday conduct these criminal act.s. Fleecing our money. We are paying for a service that we never receive. That’s criminal. The county executive is a crook obviously and doesn’t care…Period…it’s Ridiculous we as homeowners have to complain about trash collection in such a wealthy county. Utterly ridiculous. So disgusting with PGC. -- Reviewer-432, 2024-12-13 ### *---- "Bad showing for Prince George's County" Support website listed in the app store does not exist. Don't even think about trying to upload pictures of the issue from an iPhone. That hasn't worked for over half a year. -- Krossbow, 2022-12-30 ### *---- "Can no longer upload photos" Worked in a the past. As of 12/11/22 the ability to upload photos just stopped working. Deleted and reinstalled app, function still not working. -- gbully94, 2022-12-12 ### ***-- "Industry Supported Compliance" I’m not completely sold on the Application’s missing *SECURITY Component & use of **COOKIES (Component) as it pertains to: *Two Factor Authentication “2-FA” the ability for a User-Subscriber to enlist/assign a 2nd Layer Password to Logon, and I’m not seeing where “Auto Fill” features are made available. -- Well Heeled Homosexual, 2022-07-16 ### ***-- "Good App" This app seems to have many services that you can request. (Bulk trash, dumping report, etc) and has FAQ section snd information section. Had a location feature that if enabled on phone will use your location so you don’t have to enter anything. I like that there is an area that summarizes your history of service request for status. The problem with 3 stars is that the HOME menu button does not work once your at the information and faq page. You can’t get back to request of service once you read it. That should have been tested before release for sure. -- C-Smiley, 2022-03-17 [View all PGC311 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## PGC311 Discovered Keywords - pgc ## Apps Similar to PGC311 - [BGE - An Exelon Company](https://apptail.io/app/bge-an-exelon-company-SMm/united-states) - [Pepco](https://apptail.io/app/pepco-QSIb/united-states) - [EZ Tolls MD](https://apptail.io/app/ez-tolls-md-TZyc/united-states) - [SMECO 24/7](https://apptail.io/app/smeco-247-HmEc/united-states) - [My Hyattsville](https://apptail.io/app/my-hyattsville-dSIf/united-states) - [WSSC Water](https://apptail.io/app/wssc-water-xYIf/united-states) - [Baltimore City 311](https://apptail.io/app/baltimore-city-311-YEDj/united-states) - [My Washington Gas](https://apptail.io/app/my-washington-gas-rGZm/united-states) - [ParkByPlate](https://apptail.io/app/parkbyplate-SREo/united-states) - [Mobile ID Check by MD](https://apptail.io/app/mobile-id-check-by-md-UuLt/united-states) ## PGC311 Available In - [United States](https://apptail.io/app/pgc311-rYIf/united-states) - [Australia](https://apptail.io/app/pgc311-rYIf/australia) - [Canada](https://apptail.io/app/pgc311-rYIf/canada) - [Czechia](https://apptail.io/app/pgc311-rYIf/czechia) - [Spain](https://apptail.io/app/pgc311-rYIf/spain) - [United Kingdom](https://apptail.io/app/pgc311-rYIf/united-kingdom) - [United Arab Emirates](https://apptail.io/app/pgc311-rYIf/united-arab-emirates) - [Norway](https://apptail.io/app/pgc311-rYIf/norway) - [Romania](https://apptail.io/app/pgc311-rYIf/romania) - [Russia](https://apptail.io/app/pgc311-rYIf/russia) - [Saudi Arabia](https://apptail.io/app/pgc311-rYIf/saudi-arabia) - [Sweden](https://apptail.io/app/pgc311-rYIf/sweden) - [South Korea](https://apptail.io/app/pgc311-rYIf/south-korea) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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