---
title: "PG&amp;E Report It - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "PG&amp;E Report It makes it easy to report non-emergency safety concerns related to PG&amp;E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you thin"
---

# PG&amp;E Report It — United States
> Safer communities, together

![PG&amp;E Report It App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/dd/00/54/dd0054e8-022b-8794-8d8a-d3c10a01a67e/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/400x400bb.png)

**Developer:** [Pacific Gas &amp; Electric](https://apptail.io/developer/pacific-gas-electric-xofb)
**Category:** Reference
**Rating:** 2.8/5 (44 ratings)
**Price:** Free
**Bundle ID:** com.pge.safetyapp
**Store:** Apple App Store
**Country:** United States
**Version:** 6.0.1 (released 2026-01-13)
**Original Release:** 2021-07-07

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1565572570)
**AppTail Page:** [https://apptail.io/app/pge-report-it-qSXc/united-states](https://apptail.io/app/pge-report-it-qSXc/united-states)

## PG&amp;E Report It Description
PG&amp;E Report It makes it easy to report non-emergency safety concerns related to PG&amp;E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe. 

With the app, you can: 
•	Review examples of safety issues
•	Submit a photo or video of a non-emergency safety concern
•	See submissions made by others
•	Get notified when your safety concern is under review or closed
•	See PG&amp;E’s findings about your concern and others

## PG&amp;E Report It Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2e/13/30/2e13300e-5ec9-4ba0-58a6-1416beac3b2b/a9a10748-3182-45d3-97f2-9b3b9057b96f_1-screenshot_1284x2778.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7b/8e/c7/7b8ec7c5-5f37-5e10-0fbb-c2853b29887a/c4719f06-3e5e-4932-b22a-e649a6072db6_2-screenshot_1284x2778.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7f/59/20/7f5920b3-0ae2-9312-c1a9-8a03069f9bce/1353678f-af30-4bce-a52c-21df48c76cc5_3-screenshot_1284x2778.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c9/ad/ac/c9adac88-4c36-a2ad-bd6c-d31e7891c342/3a5d67a1-0e15-4647-ae7b-da80ce771539_4-screenshot_1284x2778.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/3a/9c/e0/3a9ce055-7964-27b0-ad67-a02143d26a3c/259adda7-f2d0-40ea-b5bc-e4a3e02c16aa_6-screenshot_1284x2778.jpg/1284x2778.png)

## PG&amp;E Report It Rating Breakdown in United States
- 5 stars: 15 (34%)
- 4 stars: 4 (9%)
- 3 stars: 3 (7%)
- 2 stars: 2 (5%)
- 1 stars: 20 (45%)

## PG&amp;E Report It Reviews in United States

### *---- "Photo issue"
Photos from an iPhone are too big - ap doesn&#039;t tell you what size works.
-- Kashajuan, 2025-06-01

### *---- "Fatal flaw"
Reported a badly corroded transformer. They keep asking for more pictures, video, etc.
I’m reporting a safety issue, but rather than sending someone to take a look they just want to keep asking for more so I’ll get tired and give up. Just send someone to look.
-- UmiDev, 2025-05-21

### ***** "Worked Really Well for Me - 2/24"
TLDR: I did not see any of the (many) problems reported in much earlier reviews. I was able to easily create a report, received quick updates on the status of the issue, and crew came same day to address the issue. Highly recommend this app for reporting problems.

I noticed a broken branch leaning on a service drop after a recent storm. I was able to easily report the problem, including location and photos. I did need to provide an email address, but did not need to wait for approval of the address or create an account. It allows you to use your camera to take photos while creating the report, or use saved photos from your photo library. Tip: if you&#039;re taking photos to make a report later, take a photo of the ID tags on the nearest utility pole; they want that photo in the report.

After submitting a report, I received an email acknowledging receipt of the report, and then another once it had been assigned. A crew arrived later the same day to fix the problem. Great experience all around.

I noticed that the developer is issuing regular updates to the app, so not only have they addressed many of the issues people complained about earlier, they are actively maintaining it.

So, if you have a non-emergency PG&amp;E issue to report, I highly recommend using this app. Also write a positive review (or at least a rating). There are lots of negative reviews, but most of them are old.
-- ruftytufty, 2025-02-04

### *---- "No wonder PGE is in trouble"
Get it together, PG&amp;E how can you have the public try to help you if your app that you advertise on your website doesn’t work!
-- CleanMyMouth!, 2024-12-19

### *---- "Failure at step 1"
Can’t even register. Had plenty of time since I’ve been on hold for 35 minutes already trying to leave a broken meter report. The app is representative of the company.
-- FlyingGS, 2024-02-13

### ***-- "Not as useful as it could be"
You have to register to report anything, and it can take 24hrs for your registration to be approved. So, if you see a hazard when you’re out and about, you can’t effectively report it if your registration isn’t complete. Doesn’t look like there’s any option to report as a guest. You’ll be better off calling their emergency number.
-- Kknevada, 2024-02-06

### *---- "Why no app for the rest of us?"
I am a PG&amp;E customer of many years, but my electricity is with SMUD. I would like to track my daily gas usage like I do my electrical on the SMUD app, but PG&amp;E doesn’t have such an app, only one to report electrical outages. Why?
-- texmessage, 2024-01-16

### *---- "Annoying App"
This app doesn’t work to pay my bill. Very frustrating and misleading. 
Please help
-- Lucy1013$, 2023-12-27

### *---- "Pay app"
Why not create an app?
-- CRBBBBBBb, 2023-10-18

### *---- "Worst power company ever"
Just leaving a review here since they make it impossible to give feedback anywhere else.
This is the worst and most incompetent power company ever. Don’t count on them to fix anything, they’re only here for your money.
-- egg121, 2023-09-02

[View all PG&amp;E Report It reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## PG&amp;E Report It Discovered Keywords
- pg
- e report it

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---

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